MSP-US-ID-ALCO-USA-INC
ALCO USA Inc
Managed service provider · Caldwell, Idaho
1–10 staffFounded 2021
Last checked 8 Nov 2026 · 28 sourced facts
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“Managed IT, help desk, hosting and web development from ALCO USA Inc in Caldwell, Idaho, serving businesses across all Idaho.”reported by the company · alcohq.com · 8 Nov 2026
- Staff / size
- 1–10
- Founded
- 20215 yrs
- Offices
- 1
- Services
- 8of 13
- Industries
- 5
- Stack tools
- 3
- Certifications
- 0
- Support
- –
1Stack: the tools we found
- PSA / ticketingnot found
- RMMnot found
- Remote accessSplashtopSite
- Documentationnot found
- Securitynot found
- Backupnot found
- MailGoogle WorkspaceDNS
- NetworkingUbiquiti UniFiSite
- Voice8x8Site
Marks: DNS detected in public DNS, Site named or badged on their site, Job ad named in their job ad. “Not found” means not seen on public pages, not “not used”. See how we check.
Every tool with its source
| Tool | How we know |
|---|---|
| Splashtop | detected (link on their site) · alcohq.com · 8 Nov 2026 |
| Ubiquiti UniFi | named on their site · alcohq.com · 8 Nov 2026 |
| 8x8 | partner badge on their site · alcohq.com · 8 Nov 2026 |
| Google Workspace (own mail) | detected (public DNS) · alcohq.com · 8 Nov 2026 |
2Services coverage
- Help desk / IT support (offered)
- Co-managed IT (not found)
- NOC / monitoring (not found)
- SOC / MDR (not found)
- Cybersecurity (offered)
- Cloud / Microsoft 365 / Azure (offered)
- Backup / disaster recovery (offered)
- Compliance (offered)
- VoIP / UCaaS (offered)
- Networking (offered)
- IT procurement (not found)
- vCIO / consulting (offered)
- AI services (not found)
From alcohq.com/status, alcohq.com/services, alcohq.com/services/security-and-compliance. Empty squares: not found on their pages.
Compliance frameworks named: HIPAACMMCNISTPCI DSSSOC 2
3Industries served
HealthcarepageManufacturingpageGovernment / public sectorpageRetailpageProfessional servicespage
| Client size targeted | not published |
|---|
From the MSP’s industry pages and case studies. Sources: /industries/healthcare, /industries/manufacturing, /industries/government, /industries/retail, /industries/professional-services.
4Support model
hours not published
| Support hours | not published |
|---|---|
| Published hours | not published |
| 24/7 monitoring | not published |
| After-hours / emergency line | not published |
| Help desk location | US-basedreported by the company · alcohq.com · 8 Nov 2026 |
| Response time / SLA | not published |
5Location and company
Outline: US Census Bureau cartographic boundaries. HQ position from its public map listing, to about 1 km.
| Headquarters | 702 E Chicago St, Caldwell, ID 83605Google Maps listing · google.com · 8 Nov 2026 |
|---|---|
| Other offices | not published |
| Service area (as published) | not published |
| Trading name | ALCO USA IncGoogle Maps listing · google.com · 8 Nov 2026 |
| Legal name | ALCO USA Inc.their site’s structured data · alcohq.com · 8 Nov 2026 |
| Phone (switchboard) | +1 208-391-7176Google Maps listing · google.com · 8 Nov 2026 |
| Business mailbox | not published |
| Ownership | not published |
| Google rating | 5 / 5 from 6 reviewsGoogle Maps listing · google.com · 7 Nov 2026 |
6Size, certifications and peers
| Staff (their site) | not published |
|---|---|
| Size band | 1–10 staffreported by the company · linkedin.com · 8 Nov 2026 |
| LinkedIn company size | 2-10 employeesreported by the company · linkedin.com · 8 Nov 2026 |
| Clients (as published) | not published |
| Microsoft partner | not published |
| Vendor partner tiers | not published |
| Own certifications | not published |
- In the smallest size band, like many of the 17 MSPs in Idaho with a known size.
- 3 stack tools found vs a median of 1 across 8,920 fully researched US MSPs.
- 8 of 13 services vs a median of 8.
From the public profiles on MSP Scope (sample sizes shown). Facts not found count as not found, so small or quiet websites score lower.
7Timeline
- 2021Foundedtheir site’s structured data · alcohq.com · 8 Nov 2026
Only dated, sourced items. Acquisitions and rebrands appear here when the MSP or a public register states them.
8Pricing (as published)
no prices published on the pages we read
Only prices the MSP publishes for its own managed service (per user or per device). See published MSP pricing.
9Nearby and similar MSPs in Idaho
Benconnected Computer ServicesNampa · 1–10 staff
DCS Technologies LLCPayette · 1–10 staff
Thompson TechBurley · 1–10 staff
Paloma ComputersCaldwell
NorthwindBoise- NuMSPBoise · 201–500 staff
Same town first, then similar size, stack and services. More: all MSPs in Idaho · other MSPs offering help desk / it support.
10Revision history and sources
Researched 8 Nov 2026 (full pass), last checked 8 Nov 2026. 16 public pages read.
Logo: from alcohq.com, the MSP’s own site, seen 8 Nov 2026; trimmed and resized only. Remove or replace it.
Pages we read
- alcohq.com/
- alcohq.com/about
- alcohq.com/contact
- alcohq.com/status
- alcohq.com/services
- alcohq.com/locations
- alcohq.com/links
- alcohq.com/industries
- alcohq.com/legal/terms
- alcohq.com/legal/cookies
- alcohq.com/legal/privacy
- alcohq.com/tools
- alcohq.com/partners
- alcohq.com/careers
- alcohq.com/agent
- alcohq.com/services/security-and-compliance
Anything not found stays empty. We never guess. Spot an error? Correct it.