MSP stack: which tools MSPs run
PSA, RMM, remote access, documentation, security, backup and distributors seen at the MSPs in the directory: from partner badges, the MSP’s own pages, its job ads and passive public DNS (client-portal hostnames, mail records). Counts are MSPs, not market share. Shares are of the 4,744 MSPs researched in full (3,165 US, 1,579 UK); the other profiles so far had a four-page basic read, which finds fewer tools.
- HaloPSA683 13% of full profiles · US 400 · UK 283
- Freshservice / Freshdesk309 3% of full profiles · US 152 · UK 157
- Zoho Desk225 2% of full profiles · US 152 · UK 73
- ServiceNow219 2% of full profiles · US 137 · UK 82
- Zendesk182 1% of full profiles · US 124 · UK 58
- ConnectWise PSA164 3% of full profiles · US 144 · UK 20
- Autotask PSA163 3% of full profiles · US 134 · UK 29
- Syncro146 3% of full profiles · US 134 · UK 12
- SuperOps129 1% of full profiles · US 74 · UK 55
- Kaseya BMS2 0% of full profiles · US 2 · UK 0
- Atera269 5% of full profiles · US 177 · UK 92
- NinjaOne225 4% of full profiles · US 167 · UK 58
- N-able (N-central / N-sight)132 3% of full profiles · US 87 · UK 45
- Datto RMM51 1% of full profiles · US 39 · UK 12
- ConnectWise Automate22 0% of full profiles · US 20 · UK 2
- Action112 0% of full profiles · US 5 · UK 7
- Kaseya VSA10 0% of full profiles · US 10 · UK 0
- ConnectWise RMM8 0% of full profiles · US 6 · UK 2
- Pulseway8 0% of full profiles · US 6 · UK 2
- ScreenConnect1,025 14% of full profiles · US 841 · UK 184
- Splashtop353 4% of full profiles · US 245 · UK 108
- TeamViewer195 3% of full profiles · US 94 · UK 101
- GoTo Resolve / LogMeIn Rescue87 1% of full profiles · US 68 · UK 19
- BeyondTrust Remote Support76 1% of full profiles · US 57 · UK 19
- AnyDesk74 1% of full profiles · US 43 · UK 31
- Zoho Assist20 0% of full profiles · US 12 · UK 8
- IT Glue590 9% of full profiles · US 484 · UK 106
- Hudu20 0% of full profiles · US 16 · UK 4
- Passportal7 0% of full profiles · US 7 · UK 0
- SentinelOne818 12% of full profiles · US 672 · UK 146
- Sophos769 11% of full profiles · US 451 · UK 318
- Huntress479 7% of full profiles · US 348 · UK 131
- Microsoft Defender464 6% of full profiles · US 252 · UK 212
- Barracuda452 6% of full profiles · US 357 · UK 95
- Bitdefender340 4% of full profiles · US 192 · UK 148
- CrowdStrike317 4% of full profiles · US 238 · UK 79
- Webroot303 4% of full profiles · US 222 · UK 81
- KnowBe4280 4% of full profiles · US 183 · UK 97
- ESET261 3% of full profiles · US 86 · UK 175
- Proofpoint259 4% of full profiles · US 217 · UK 42
- Mimecast221 3% of full profiles · US 84 · UK 137
- ThreatDown (Malwarebytes)123 1% of full profiles · US 90 · UK 33
- Arctic Wolf118 2% of full profiles · US 96 · UK 22
- Cisco Duo104 1% of full profiles · US 89 · UK 15
- Blackpoint Cyber78 1% of full profiles · US 71 · UK 7
- DNSFilter60 1% of full profiles · US 43 · UK 17
- RocketCyber39 1% of full profiles · US 32 · UK 7
- Todyl30 0% of full profiles · US 26 · UK 4
- Veeam928 13% of full profiles · US 619 · UK 309
- Acronis457 6% of full profiles · US 251 · UK 206
- Axcient155 2% of full profiles · US 138 · UK 17
- Carbonite78 1% of full profiles · US 71 · UK 7
- Dropsuite70 1% of full profiles · US 41 · UK 29
- Datto backup (SIRIS / ALTO / SaaS Protection)67 1% of full profiles · US 49 · UK 18
- Cove Data Protection35 0% of full profiles · US 23 · UK 12
- Unitrends28 0% of full profiles · US 24 · UK 4
- Microsoft 365 (own mail)7,387 62% of full profiles · US 5274 · UK 2113
- Google Workspace (own mail)1,123 6% of full profiles · US 964 · UK 159
- Ubiquiti UniFi1,265 14% of full profiles · US 891 · UK 374
- Fortinet1,057 14% of full profiles · US 797 · UK 260
- Cisco Meraki817 11% of full profiles · US 626 · UK 191
- SonicWall773 10% of full profiles · US 636 · UK 137
- WatchGuard384 5% of full profiles · US 203 · UK 181
- 3CX596 7% of full profiles · US 325 · UK 271
- RingCentral276 3% of full profiles · US 247 · UK 29
- 8x8168 2% of full profiles · US 103 · UK 65
- Pax8217 3% of full profiles · US 155 · UK 62
- Ingram Micro129 2% of full profiles · US 108 · UK 21
- TD SYNNEX117 1% of full profiles · US 93 · UK 24
- Giacom38 1% of full profiles · US 1 · UK 37
- Sherweb19 0% of full profiles · US 17 · UK 2
- Datto (product not named)746 11% of full profiles · US 544 · UK 202
- Kaseya (product not named)372 4% of full profiles · US 291 · UK 81
- ConnectWise (product not named)214 4% of full profiles · US 163 · UK 51