MSP-GB-SCO-ALEMBA
Alemba
Managed service provider · Edinburgh, Scotland
51–200 staffFounded 2022
Last checked 8 Nov 2026 · 34 sourced facts
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“ITSM and enterprise service management software for complex, regulated organizations. Keep the visibility, governance, and control your services need.”reported by the company · alemba.com · 8 Nov 2026
- Staff / size
- 51–200
- Founded
- 20224 yrs
- Offices
- 1
- Services
- 8of 13
- Industries
- 4
- Stack tools
- 4
- Certifications
- 4
- Support
- –
1Stack: the tools we found
- PSA / ticketingHaloPSASiteFreshservice / FreshdeskSiteServiceNowSite
- RMMnot found
- Remote accessnot found
- Documentationnot found
- SecurityMicrosoft DefenderSite
- Backupnot found
- MailMicrosoft 365DNS
Marks: DNS detected in public DNS, Site named or badged on their site, Job ad named in their job ad. “Not found” means not seen on public pages, not “not used”. See how we check.
Every tool with its source
| Tool | How we know |
|---|---|
| HaloPSA | named on their site · alemba.com · 8 Nov 2026 |
| Freshservice / Freshdesk | named on their site · alemba.com · 8 Nov 2026 |
| ServiceNow | named on their site · alemba.com · 8 Nov 2026 |
| Microsoft Defender | named on their site · alemba.com · 8 Nov 2026 |
| Microsoft 365 (own mail) | detected (public DNS) · alemba.com · 8 Nov 2026 |
2Services coverage
- Help desk / IT support (offered)
- Co-managed IT (not found)
- NOC / monitoring (not found)
- SOC / MDR (offered)
- Cybersecurity (offered)
- Cloud / Microsoft 365 / Azure (offered)
- Backup / disaster recovery (offered)
- Compliance (offered)
- VoIP / UCaaS (not found)
- Networking (offered)
- IT procurement (offered)
- vCIO / consulting (not found)
- AI services (not found)
From alemba.com/esm, alemba.com/cloud, alemba.com/healthcare. Empty squares: not found on their pages.
Compliance frameworks named: HIPAAPCI DSSCyber Essentials PlusISO 27001GDPR
3Industries served
HealthcarepageNonprofit / charitypageEducationpageRetailpage
| Client size targeted | not published |
|---|
From the MSP’s industry pages and case studies. Sources: /healthcare, /charity, /education, /retail.
4Support model
hours not published
| Support hours | not published |
|---|---|
| Published hours | not published |
| 24/7 monitoring | not published |
| After-hours / emergency line | not published |
| Help desk location | not published |
| Response time / SLA | not published |
5Location and company
Outline: ONS ITL1 regions, contains OS data © Crown copyright and database right. HQ position from its public map listing, to about 1 km.
| Headquarters | 24 Minto St, Edinburgh EH9 1SB, United KingdomGoogle Maps listing · google.com · 8 Nov 2026 |
|---|---|
| Other offices | not published |
| Service area (as published) | not published |
| Trading name | AlembaGoogle Maps listing · google.com · 8 Nov 2026 |
| Legal name | Alemba Ltdtheir site’s structured data · alemba.com · 8 Nov 2026 |
| Companies House | 06322945 · Active · SIC 62090 Other information technology service activities · incorporated 24 July 2007public register · find-and-update.company-information.service.gov.uk · 8 Nov 2026 |
| Phone (switchboard) | +44 20 3902 1143Google Maps listing · google.com · 8 Nov 2026 |
| Business mailbox | not published |
| Ownership | Corporate parent (Companies House) Alemba Topco Limited (08959846)public register · find-and-update.company-information.service.gov.uk · 8 Nov 2026 |
| Google rating | not published |
6Size, certifications and peers
| Staff (their site) | not published |
|---|---|
| Size band | 51–200 staffreported by the company · uk.linkedin.com · 8 Nov 2026 |
| LinkedIn company size | 51-200 employeesreported by the company · uk.linkedin.com · 8 Nov 2026 |
| Clients (as published) | not published |
| Microsoft partner | not published |
| Vendor partner tiers | not published |
| Own certifications | ISO 27001 · ISO 9001 · Cyber Essentials Plus · Crown Commercial Service supplierreported by the company · alemba.com · 8 Nov 2026 |
- Larger than 71% of the 42 MSPs in Scotland with a known size.
- 4 stack tools found vs a median of 2 across 1,579 fully researched UK MSPs.
- 8 of 13 services vs a median of 9.
From the public profiles on MSP Scope (sample sizes shown). Facts not found count as not found, so small or quiet websites score lower.
7Timeline
- 2022Foundedreported by the company · alemba.com · 8 Nov 2026
Only dated, sourced items. Acquisitions and rebrands appear here when the MSP or a public register states them.
8Pricing (as published)
no prices published on the pages we read
Only prices the MSP publishes for its own managed service (per user or per device). See published MSP pricing.
9Nearby and similar MSPs in Edinburgh
LugoEdinburgh · 11–50 staff
Grant McGregor LtdEdinburgh · 11–50 staff
HeyITEdinburgh · 1–10 staff
Consider ITEdinburgh · 11–50 staff
Dunedin ITEdinburgh · 11–50 staff
Quorum CyberEdinburgh · 201–500 staff
Same town first, then similar size, stack and services. More: all MSPs in Edinburgh · all MSPs in Scotland · other MSPs offering help desk / it support.
10Revision history and sources
Researched 8 Nov 2026 (full pass), last checked 8 Nov 2026. 17 public pages read.
Logo: from alemba.com, the MSP’s own site, seen 8 Nov 2026; trimmed and resized only. Remove or replace it.
Pages we read
- alemba.com/?utm_campaign=gmb
- alemba.com/why-alemba
- alemba.com/our-company
- alemba.com/esm
- alemba.com/itsm
- alemba.com/cloud
- alemba.com/contact
- alemba.com/retail
- alemba.com/charity
- alemba.com/education
- alemba.com/healthcare
- alemba.com/partners
- alemba.com/security-accreditation
- alemba.com/careers
- alemba.com/support
- alemba.com/data-secure-itsm
- alemba.com/customers
Anything not found stays empty. We never guess. Spot an error? Correct it.