MSP-GB-WAL-ALPHABYTE-IT
Alphabyte IT
Managed service provider · Cardiff, Wales
11–50 staffFounded 2009
Last checked 8 Nov 2026 · 31 sourced facts
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“Managed IT support for Cardiff and South Wales businesses: unlimited remote and onsite support, Microsoft 365 security and Cyber Essentials. 02920 022100.”reported by the company · alphabyte.it · 8 Nov 2026
- Staff / size
- 11–50
- Founded
- 200917 yrs
- Offices
- 1
- Services
- 10of 13
- Industries
- 3
- Stack tools
- 3
- Certifications
- 2
- Support
- –
1Stack: the tools we found
- PSA / ticketingFreshservice / FreshdeskSite
- RMMnot found
- Remote accessScreenConnectSite
- Documentationnot found
- Securitynot found
- Backupnot found
- MailMicrosoft 365DNS
- NetworkingSonicWallSite
Marks: DNS detected in public DNS, Site named or badged on their site, Job ad named in their job ad. “Not found” means not seen on public pages, not “not used”. See how we check.
Every tool with its source
| Tool | How we know |
|---|---|
| Freshservice / Freshdesk | named on their site · alphabyte.it · 8 Nov 2026 |
| ScreenConnect | detected (link on their site) · alphabyte.it · 8 Nov 2026 |
| SonicWall | partner badge on their site · alphabyte.it · 8 Nov 2026 |
| Microsoft 365 (own mail) | detected (public DNS) · alphabyte.it · 8 Nov 2026 |
2Services coverage
- Help desk / IT support (offered)
- Co-managed IT (offered)
- NOC / monitoring (not found)
- SOC / MDR (not found)
- Cybersecurity (offered)
- Cloud / Microsoft 365 / Azure (offered)
- Backup / disaster recovery (offered)
- Compliance (offered)
- VoIP / UCaaS (offered)
- Networking (offered)
- IT procurement (not found)
- vCIO / consulting (offered)
- AI services (offered)
From alphabyte.it/pricing/, alphabyte.it. Empty squares: not found on their pages.
Compliance frameworks named: Cyber EssentialsCyber Essentials PlusGDPR
3Industries served
HealthcarepageLegalpageFinancial servicespage
| Client size targeted | not published |
|---|
From the MSP’s industry pages and case studies. Sources: /it-support-for-healthcare-practices/, /it-support-for-law-firms/, /it-support-for-financial-advisers/.
4Support model
hours not published
| Support hours | not published |
|---|---|
| Published hours | not published |
| 24/7 monitoring | not published |
| After-hours / emergency line | not published |
| Help desk location | not published |
| Response time (as published) | 30 minutes median first responsereported by the company · alphabyte.it · 8 Nov 2026 |
5Location and company
Outline: ONS ITL1 regions, contains OS data © Crown copyright and database right. HQ position from its public map listing, to about 1 km.
| Headquarters | 9/10, Connies House, Rhymney River Bridge Rd, Cardiff CF23 9AF, United KingdomGoogle Maps listing · google.com · 8 Nov 2026 |
|---|---|
| Other offices | not published |
| Service area (as published) | not published |
| Trading name | Alphabyte ITGoogle Maps listing · google.com · 8 Nov 2026 |
| Legal name | Alphabyte IT Limitedtheir site’s structured data · alphabyte.it · 8 Nov 2026 |
| Companies House | 07014261 · Active · SIC 62020 Information technology consultancy activities · incorporated 9 September 2009public register · find-and-update.company-information.service.gov.uk · 8 Nov 2026 |
| Phone (switchboard) | +44 29 2002 2100Google Maps listing · google.com · 8 Nov 2026 |
| Business mailbox | not published |
| Ownership | not published |
| Google rating | 5 / 5 from 18 reviewsGoogle Maps listing · google.com · 7 Nov 2026 |
6Size, certifications and peers
| Staff (their site) | not published |
|---|---|
| Size band | 11–50 staffreported by the company · uk.linkedin.com · 8 Nov 2026 |
| LinkedIn company size | 11-50 employeesreported by the company · uk.linkedin.com · 8 Nov 2026 |
| Clients (as published) | not published |
| Microsoft partner | Microsoft Partnerpartner badge on their site · alphabyte.it · 8 Nov 2026 |
| Vendor partner tiers | not published |
| Own certifications | Cyber Essentialsreported by the company · alphabyte.it · 8 Nov 2026 |
- Larger than 32% of the 34 MSPs in Wales with a known size.
- 3 stack tools found vs a median of 2 across 1,579 fully researched UK MSPs.
- 10 of 13 services vs a median of 9.
From the public profiles on MSP Scope (sample sizes shown). Facts not found count as not found, so small or quiet websites score lower.
7Timeline
- 2009Foundedtheir site’s structured data · alphabyte.it · 8 Nov 2026
Only dated, sourced items. Acquisitions and rebrands appear here when the MSP or a public register states them.
8Pricing (as published)
| Price | Per | Plan | Source |
|---|---|---|---|
| from £45 | user / month | – | reported by the company · alphabyte.it · 8 Nov 2026 |
Only prices the MSP publishes for its own managed service (per user or per device). See published MSP pricing.
9Nearby and similar MSPs in Cardiff
NetSec LimitedCardiff · 11–50 staff
b2b IT ServicesCardiff · 11–50 staff
Impact IT SolutionsCardiff
Quicksmart ITCardiff
JPO Solutions LtdCardiff
Aytel Systems LtdCardiff · 1–10 staff
Same town first, then similar size, stack and services. More: all MSPs in Cardiff · all MSPs in Wales · other MSPs offering help desk / it support.
10Revision history and sources
Researched 8 Nov 2026 (full pass), last checked 8 Nov 2026. 14 public pages read.
Logo: from alphabyte.it, the MSP’s own site, seen 8 Nov 2026; trimmed and resized only. Remove or replace it.
Pages we read
- www.alphabyte.it/
- www.alphabyte.it/about-us/
- www.alphabyte.it/it-security-evaluation-enhancement/
- www.alphabyte.it/pricing/
- www.alphabyte.it/co-managed-it/
- www.alphabyte.it/it-support-bath/
- www.alphabyte.it/book-a-call/
- www.alphabyte.it/it-support-for-law-firms/
- www.alphabyte.it/it-support-for-financial-advisers/
- www.alphabyte.it/it-support-for-healthcare-practices/
- www.alphabyte.it/cyber-essentials/
- www.alphabyte.it/it-support-barry/
- www.alphabyte.it/m365-security-audit/
- www.alphabyte.it/email-security-dmarc/
Anything not found stays empty. We never guess. Spot an error? Correct it.