MSP-GB-EAS-ARC-SYSTEMS
Arc Systems
Managed service provider · Basildon, East of England
51–200 staffFounded 199224/7
Website arcsystems.co.ukLinkedIn
Last checked 7 Nov 2026 · 45 sourced facts
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“Award-winning UK managed IT services provider delivering IT support, cloud solutions, cybersecurity, data protection & consultancy to businesses nationwide.”reported by the company · arcsystems.co.uk · 7 Nov 2026
- Staff / size
- 51–200
- Founded
- 199234 yrs
- Offices
- 5
- Services
- 12of 13
- Industries
- 5
- Stack tools
- 4
- Certifications
- 5
- Support
- 24/7
1Stack: the tools we found
- PSA / ticketingnot found
- RMMnot found
- Remote accessnot found
- Documentationnot found
- SecuritySophosSiteMimecastSite
- BackupVeeamSiteAcronisSite
- Mailnot found
Marks: DNS detected in public DNS, Site named or badged on their site, Job ad named in their job ad. “Not found” means not seen on public pages, not “not used”. See how we check.
Every tool with its source
| Tool | How we know |
|---|---|
| Sophos | partner badge on their site · arcsystems.co.uk · 7 Nov 2026 |
| Mimecast | partner badge on their site · arcsystems.co.uk · 7 Nov 2026 |
| Veeam | partner badge on their site · arcsystems.co.uk · 7 Nov 2026 |
| Acronis | partner badge on their site · arcsystems.co.uk · 7 Nov 2026 |
2Services coverage
- Help desk / IT support (offered)
- Co-managed IT (offered)
- NOC / monitoring (offered)
- SOC / MDR (offered)
- Cybersecurity (offered)
- Cloud / Microsoft 365 / Azure (offered)
- Backup / disaster recovery (offered)
- Compliance (offered)
- VoIP / UCaaS (offered)
- Networking (offered)
- IT procurement (not found)
- vCIO / consulting (offered)
- AI services (offered)
From arcsystems.co.uk/cloud/, arcsystems.co.uk/managed-it-support/, arcsystems.co.uk/cybersecurity/, arcsystems.co.uk/sectors/manufacturing. Empty squares: not found on their pages.
Compliance frameworks named: HIPAACyber EssentialsCyber Essentials PlusISO 27001GDPR
3Industries served
HealthcarepageLegalpageFinancial servicespageManufacturingpageNonprofit / charitypage
| Client size targeted | not published |
|---|
From the MSP’s industry pages and case studies. Sources: /sectors/healthcare-it-support, /sectors/law-firms, /sectors/financial-services, /sectors/manufacturing, /sectors/charity-not-for-profit/.
4Support model
24 hours, 7 days (as published)
| Support hours | 24/7reported by the company · arcsystems.co.uk · 7 Nov 2026 |
|---|---|
| Published hours | not published |
| 24/7 monitoring | yesreported by the company · arcsystems.co.uk · 7 Nov 2026 |
| After-hours / emergency line | yesreported by the company · arcsystems.co.uk · 7 Nov 2026 |
| Help desk location | not published |
| Response time / SLA | not published |
5Location and company
Outline: ONS ITL1 regions, contains OS data © Crown copyright and database right. HQ position from its public map listing, to about 1 km.
| Headquarters | Units 9 Carnival Business Park, Basildon SS14 3WN, United KingdomGoogle Maps listing · google.com · 7 Nov 2026 |
|---|---|
| Other offices | London · Hampshire · Yeovil · Dartfordreported by the company · arcsystems.co.uk · 7 Nov 2026 |
| Service area (as published) | not published |
| Trading name | Arc SystemsGoogle Maps listing · google.com · 7 Nov 2026 |
| Legal name | not published |
| Companies House | not published |
| Phone (switchboard) | +44 1268 288100Google Maps listing · google.com · 7 Nov 2026 |
| Business mailbox | not published |
| Ownership | not published |
| Google rating | 3.7 / 5 from 9 reviewsGoogle Maps listing · google.com · 7 Nov 2026 |
6Size, certifications and peers
| Staff (their site) | not published |
|---|---|
| Size band | 51–200 staffreported by the company · uk.linkedin.com · 7 Nov 2026 |
| LinkedIn company size | 51-200 employeesreported by the company · uk.linkedin.com · 7 Nov 2026 |
| Clients (as published) | 1000+reported by the company · arcsystems.co.uk · 7 Nov 2026 |
| Microsoft partner | Microsoft Solutions Partner · Microsoft Gold Partner (legacy)partner badge on their site · arcsystems.co.uk · 7 Nov 2026 |
| Vendor partner tiers | Sophos Platinum Partner · Dell Authorized Partner · Veeam Silver Resellerpartner badge on their site · arcsystems.co.uk · 7 Nov 2026 |
| Own certifications | not published |
- Larger than 80% of the 101 MSPs in East of England with a known size.
- 4 stack tools found vs a median of 2 across 1,579 fully researched UK MSPs.
- 12 of 13 services vs a median of 9.
From the public profiles on MSP Scope (sample sizes shown). Facts not found count as not found, so small or quiet websites score lower.
7Timeline
- 1992Foundedreported by the company · uk.linkedin.com · 7 Nov 2026
- 2026MSP of the Yearreported by the company · arcsystems.co.uk · 7 Nov 2026
Only dated, sourced items. Acquisitions and rebrands appear here when the MSP or a public register states them.
8Pricing (as published)
no prices published on the pages we read
Only prices the MSP publishes for its own managed service (per user or per device). See published MSP pricing.
9Nearby and similar MSPs in East of England
Utilize PLCBasildon · 51–200 staff
EspriaWare · 51–200 staff
Opus TechnologyHitchin
Defense.comStevenage · 51–200 staff
Switchshop LimitedHitchin · 51–200 staff
Sunrise TechnologiesBasildon · 11–50 staff
Same town first, then similar size, stack and services. More: all MSPs in East of England · other MSPs offering help desk / it support.
10Revision history and sources
Researched 7 Nov 2026 (full pass), last checked 7 Nov 2026. 17 public pages read.
Logo: from arcsystems.co.uk, the MSP’s own site, seen 8 Nov 2026; trimmed and resized only. Remove or replace it.
Pages we read
- www.arcsystems.co.uk/
- www.arcsystems.co.uk/about-us
- www.arcsystems.co.uk/cloud/
- www.arcsystems.co.uk/managed-it-support/
- www.arcsystems.co.uk/consultancy-services/
- www.arcsystems.co.uk/contact/
- www.arcsystems.co.uk/sectors/law-firms
- www.arcsystems.co.uk/sectors/manufacturing
- www.arcsystems.co.uk/sectors/financial-services
- www.arcsystems.co.uk/sectors/healthcare-it-support
- www.arcsystems.co.uk/partners
- www.arcsystems.co.uk/data-protection/
- www.arcsystems.co.uk/careers
- www.arcsystems.co.uk/helpdesk
- www.arcsystems.co.uk/cybersecurity/
- www.arcsystems.co.uk/news/
- arc.teamtailor.com/jobs/8671495-security-helpdesk-team-leader-basildon
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