MSP-US-CA-ASSIST-TELCOM-INC
Assist Telcom, Inc.
Managed service provider · Pleasanton, California
24/7
Last checked 8 Nov 2026 · 12 sourced facts
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“Assist Telcom provides Avaya IP Office, VoIP, contact center, SIP trunking, and managed IT services in Pleasanton, CA and across Northern California. 25+ years experience. Call (925) 931-4600.”reported by the company · assisttelcom.com · 8 Nov 2026
- Staff / size
- –
- Founded
- –
- Offices
- 1
- Services
- 5of 13
- Industries
- 1
- Stack tools
- 1
- Certifications
- 0
- Support
- 24/7
1Stack: the tools we found
- PSA / ticketingnot found
- RMMnot found
- Remote accessnot found
- Documentationnot found
- Securitynot found
- Backupnot found
- Mailnot found
- VoiceRingCentralSite
Marks: DNS detected in public DNS, Site named or badged on their site, Job ad named in their job ad. “Not found” means not seen on public pages, not “not used”. See how we check.
Every tool with its source
| Tool | How we know |
|---|---|
| RingCentral | partner badge on their site · assisttelcom.com · 8 Nov 2026 |
2Services coverage
- Help desk / IT support (offered)
- Co-managed IT (not found)
- NOC / monitoring (not found)
- SOC / MDR (not found)
- Cybersecurity (not found)
- Cloud / Microsoft 365 / Azure (offered)
- Backup / disaster recovery (offered)
- Compliance (not found)
- VoIP / UCaaS (offered)
- Networking (offered)
- IT procurement (not found)
- vCIO / consulting (not found)
- AI services (not found)
From assisttelcom.com/pricing/, assisttelcom.com/solutions/, assisttelcom.com/managed-services/. Empty squares: not found on their pages.
3Industries served
| Client size targeted | not published |
|---|
From the MSP’s industry pages and case studies. Sources: /products/avaya-ip-office-call-accounting/.
4Support model
Published hours: Monday–Friday 8:00 AM–5:00 PM (local time)
| Support hours | 24/7reported by the company · assisttelcom.com · 8 Nov 2026 |
|---|---|
| Published hours | Monday–Friday 8:00 AM–5:00 PMreported by the company · assisttelcom.com · 8 Nov 2026 |
| 24/7 monitoring | not published |
| After-hours / emergency line | yesreported by the company · assisttelcom.com · 8 Nov 2026 |
| Help desk location | not published |
| Response time / SLA | not published |
5Location and company
Outline: US Census Bureau cartographic boundaries. HQ position from its public map listing, to about 1 km.
| Headquarters | 252 Spring St, Pleasanton, CA 94566Google Maps listing · google.com · 8 Nov 2026 |
|---|---|
| Other offices | not published |
| Service area (as published) | not published |
| Trading name | Assist Telcom, Inc.Google Maps listing · google.com · 8 Nov 2026 |
| Legal name | Assist Telcom, Inc.reported by the company · assisttelcom.com · 8 Nov 2026 |
| Phone (switchboard) | +1 925-931-4600Google Maps listing · google.com · 8 Nov 2026 |
| Business mailbox | not published |
| Ownership | not published |
| Google rating | not published |
6Size, certifications and peers
| Staff (their site) | not published |
|---|---|
| Size band | not published |
| LinkedIn company size | not published |
| Clients (as published) | not published |
| Microsoft partner | not published |
| Vendor partner tiers | not published |
| Own certifications | not published |
- size not published
- 1 stack tool found vs a median of 1 across 7,126 fully researched US MSPs.
- 5 of 13 services vs a median of 9.
From the public profiles on MSP Scope (sample sizes shown). Facts not found count as not found, so small or quiet websites score lower.
7Pricing (as published)
no prices published on the pages we read
Only prices the MSP publishes for its own managed service (per user or per device). See published MSP pricing.
8Nearby and similar MSPs in Pleasanton
AllSafe ITPasadena · 11–50 staff
SwiftTech SolutionsTustin · 11–50 staff
Diamond ITBakersfield · 11–50 staff
Methodology ITLos Angeles · 11–50 staff
Seashore ITPalo Alto · 11–50 staff
Alcott Enterprises Managed IT Services & CybersecurityTorrance
Same town first, then similar size, stack and services. More: all MSPs in Pleasanton · all MSPs in California · other MSPs offering help desk / it support.
9Revision history and sources
Researched 8 Nov 2026 (full pass), last checked 8 Nov 2026. 8 public pages read.
Logo: from assisttelcom.com, the MSP’s own site, seen 8 Nov 2026; trimmed and resized only. Remove or replace it.
Pages we read
Anything not found stays empty. We never guess. Spot an error? Correct it.