MSP-GB-SOU-AVAIO
AVAIO
Managed service provider · Maidstone, South East England
1–10 staffFounded 2008
Last checked 8 Nov 2026 · 34 sourced facts
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“Maidstone IT support from our Union Park team. Engineers typically on site in 2 hours, no contracts, 5.0 from 33 Google reviews. Free IT health check.”reported by the company · avaio.co.uk · 8 Nov 2026
- Staff / size
- 1–10
- Founded
- 200818 yrs
- Offices
- 1
- Services
- 8of 13
- Industries
- 5
- Stack tools
- 3
- Certifications
- 1
- Support
- Business hours
1Stack: the tools we found
- PSA / ticketingZoho DeskDNS
- RMMnot found
- Remote accessnot found
- Documentationnot found
- SecurityBitdefenderSite
- Backupnot found
- MailMicrosoft 365DNS
- Voice3CXSite
Marks: DNS detected in public DNS, Site named or badged on their site, Job ad named in their job ad. “Not found” means not seen on public pages, not “not used”. See how we check.
Every tool with its source
| Tool | How we know |
|---|---|
| Zoho Desk | detected (public DNS) · help.avaio.co.uk · 8 Nov 2026 |
| Bitdefender | named on their site · avaio.co.uk · 8 Nov 2026 |
| 3CX | named on their site · avaio.co.uk · 8 Nov 2026 |
| Microsoft 365 (own mail) | detected (public DNS) · avaio.co.uk · 8 Nov 2026 |
2Services coverage
- Help desk / IT support (offered)
- Co-managed IT (not found)
- NOC / monitoring (offered)
- SOC / MDR (not found)
- Cybersecurity (offered)
- Cloud / Microsoft 365 / Azure (offered)
- Backup / disaster recovery (offered)
- Compliance (offered)
- VoIP / UCaaS (offered)
- Networking (offered)
- IT procurement (not found)
- vCIO / consulting (not found)
- AI services (not found)
From avaio.co.uk/pricing/, avaio.co.uk/it-support/. Empty squares: not found on their pages.
Compliance frameworks named: Cyber EssentialsCyber Essentials Plus
3Industries served
LegalpageAccountingpageNonprofit / charitypageReal estate / propertypageLogistics & transportpage
| Client size targeted | “1 to 100+ staff”reported by the company · avaio.co.uk · 8 Nov 2026 |
|---|
From the MSP’s industry pages and case studies. Sources: /industries/.
4Support model
Published hours: Mon–Fri 9am–5pm (local time)
| Support hours | Business hoursreported by the company · avaio.co.uk · 8 Nov 2026 |
|---|---|
| Published hours | Mon–Fri 9am–5pmreported by the company · avaio.co.uk · 8 Nov 2026 |
| 24/7 monitoring | not published |
| After-hours / emergency line | yesreported by the company · avaio.co.uk · 8 Nov 2026 |
| Help desk location | not published |
| Response time (as published) | response, typically within 2 hoursreported by the company · avaio.co.uk · 8 Nov 2026 |
| Response time (as published) | 2-hour responsereported by the company · avaio.co.uk · 8 Nov 2026 |
5Location and company
Outline: ONS ITL1 regions, contains OS data © Crown copyright and database right. HQ position from its public map listing, to about 1 km.
| Headquarters | Union Park, Bircholt Rd, Maidstone ME15 9XT, United KingdomGoogle Maps listing · google.com · 8 Nov 2026 |
|---|---|
| Other offices | not published |
| Service area (as published) | not published |
| Trading name | AVAIOGoogle Maps listing · google.com · 8 Nov 2026 |
| Legal name | AVAIO Ltdreported by the company · avaio.co.uk · 8 Nov 2026 |
| Companies House | 06488818 · Active · SIC 62090 Other information technology service activities · incorporated 30 January 2008public register · find-and-update.company-information.service.gov.uk · 8 Nov 2026 |
| Phone (switchboard) | +44 1622 677677Google Maps listing · google.com · 8 Nov 2026 |
| Business mailbox | info@avaio.co.ukreported by the company · avaio.co.uk · 8 Nov 2026 |
| Ownership | not published |
| Google rating | 5 / 5 from 33 reviewsGoogle Maps listing · google.com · 7 Nov 2026 |
6Size, certifications and peers
| Staff (their site) | not published |
|---|---|
| Size band | 1–10 staffreported by the company · uk.linkedin.com · 8 Nov 2026 |
| LinkedIn company size | 2-10 employeesreported by the company · uk.linkedin.com · 8 Nov 2026 |
| Clients (as published) | not published |
| Microsoft partner | Microsoft Partnerpartner badge on their site · avaio.co.uk · 8 Nov 2026 |
| Vendor partner tiers | not published |
| Own certifications | not published |
- In the smallest size band, like many of the 191 MSPs in South East England with a known size.
- 3 stack tools found vs a median of 2 across 1,579 fully researched UK MSPs.
- 8 of 13 services vs a median of 9.
From the public profiles on MSP Scope (sample sizes shown). Facts not found count as not found, so small or quiet websites score lower.
7Timeline
- 2008Foundedreported by the company · avaio.co.uk · 8 Nov 2026
Only dated, sourced items. Acquisitions and rebrands appear here when the MSP or a public register states them.
8Pricing (as published)
| Price | Per | Plan | Source |
|---|---|---|---|
| from £25 | user / month | – | reported by the company · avaio.co.uk · 8 Nov 2026 |
| from £40 | user / month | – | reported by the company · avaio.co.uk · 8 Nov 2026 |
Only prices the MSP publishes for its own managed service (per user or per device). See published MSP pricing.
9Nearby and similar MSPs in South East England
Century IT ServicesSouthampton · 1–10 staff
Keyinsite Consultancy LtdSlough · 1–10 staff
OctotechHorsham · 1–10 staff
AJT Managed IT Services LTDBrighton · 1–10 staff
RJ Cortel LtdPolegate · 11–50 staff
Nova IT SolutionsMaidstone · 11–50 staff
Same town first, then similar size, stack and services. More: all MSPs in South East England · other MSPs offering help desk / it support.
10Revision history and sources
Researched 8 Nov 2026 (full pass), last checked 8 Nov 2026. 12 public pages read.
Logo: from avaio.co.uk, the MSP’s own site, seen 8 Nov 2026; trimmed and resized only. Remove or replace it.
Pages we read
- www.avaio.co.uk/it-support/maidstone/?utm_source=google&utm_medium=gbp
- www.avaio.co.uk/about/
- www.avaio.co.uk/pricing/
- www.avaio.co.uk/it-support/
- www.avaio.co.uk/it-support/medway/
- www.avaio.co.uk/contact/
- www.avaio.co.uk/industries/
- www.avaio.co.uk/careers/
- www.avaio.co.uk/it-support/thanet/
- www.avaio.co.uk/cyber-security/
- www.avaio.co.uk/cyber-essentials/
- www.avaio.co.uk/news/
Anything not found stays empty. We never guess. Spot an error? Correct it.