MSP-GB-LON-BACKBASE-UK-LIMITE
Backbase UK Limited
Managed service provider · London, London
501+ staffFounded 2003
Last checked 8 Nov 2026 · 18 sourced facts
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“Digital channels start the work; a Unified Frontline finishes it. Backbase coordinates customers, employees and AI agents on the systems you already run.”reported by the company · backbase.com · 8 Nov 2026
- Staff / size
- 501+
- Founded
- 200323 yrs
- Offices
- 2
- Services
- 4of 13
- Industries
- 1
- Stack tools
- 1
- Certifications
- 0
- Support
- –
1Stack: the tools we found
- PSA / ticketingZendeskDNS
- RMMnot found
- Remote accessnot found
- Documentationnot found
- Securitynot found
- Backupnot found
- MailGoogle WorkspaceDNS
Marks: DNS detected in public DNS, Site named or badged on their site, Job ad named in their job ad. “Not found” means not seen on public pages, not “not used”. See how we check.
Every tool with its source
| Tool | How we know |
|---|---|
| Zendesk | detected (public DNS) · support.backbase.com · 8 Nov 2026 |
| Google Workspace (own mail) | detected (public DNS) · backbase.com · 8 Nov 2026 |
2Services coverage
- Help desk / IT support (not found)
- Co-managed IT (not found)
- NOC / monitoring (offered)
- SOC / MDR (not found)
- Cybersecurity (not found)
- Cloud / Microsoft 365 / Azure (offered)
- Backup / disaster recovery (offered)
- Compliance (offered)
- VoIP / UCaaS (not found)
- Networking (not found)
- IT procurement (not found)
- vCIO / consulting (not found)
- AI services (not found)
From backbase.com/services. Empty squares: not found on their pages.
Compliance frameworks named: SOC 2GDPR
3Industries served
| Client size targeted | “SME”reported by the company · backbase.com · 8 Nov 2026 |
|---|
From the MSP’s industry pages and case studies. Sources: /press/backbase-delivers-industry-leading-digital-banking-platform-to-support-mystates-future-growth-ambitions.
4Support model
hours not published
| Support hours | not published |
|---|---|
| Published hours | not published |
| 24/7 monitoring | yesreported by the company · backbase.com · 8 Nov 2026 |
| After-hours / emergency line | not published |
| Help desk location | not published |
| Response time / SLA | not published |
5Location and company
Outline: ONS ITL1 regions, contains OS data © Crown copyright and database right. HQ position from its public map listing, to about 1 km.
| Headquarters | 6th Floor, Work.Life, 82 Great Eastern St, London EC2A 3JF, United KingdomGoogle Maps listing · google.com · 8 Nov 2026 |
|---|---|
| Other offices | Cardiffreported by the company · backbase.com · 8 Nov 2026 |
| Service area (as published) | not published |
| Trading name | Backbase UK LimitedGoogle Maps listing · google.com · 8 Nov 2026 |
| Legal name | BACKBASE UK LIMITEDpublic register · find-and-update.company-information.service.gov.uk · 8 Nov 2026 |
| Companies House | 09787907 · Active · SIC 62012 Business and domestic software development; 62020 Information technology consultancy activities; 73120 Media representation services · incorporated 21 September 2015public register · find-and-update.company-information.service.gov.uk · 8 Nov 2026 |
| Phone (switchboard) | +44 29 2049 8353Google Maps listing · google.com · 8 Nov 2026 |
| Business mailbox | not published |
| Ownership | not published |
| Google rating | not published |
6Size, certifications and peers
| Staff (their site) | not published |
|---|---|
| Size band | 501+ staffreported by the company · nl.linkedin.com · 8 Nov 2026 |
| LinkedIn company size | 1,001-5,000 employeesreported by the company · nl.linkedin.com · 8 Nov 2026 |
| Clients (as published) | not published |
| Microsoft partner | not published |
| Vendor partner tiers | not published |
| Own certifications | not published |
- Larger than 91% of the 299 MSPs in London with a known size.
- 1 stack tool found vs a median of 2 across 2,540 fully researched UK MSPs.
- 4 of 13 services vs a median of 8.
From the public profiles on MSP Scope (sample sizes shown). Facts not found count as not found, so small or quiet websites score lower.
7Timeline
- 2003Foundedreported by the company · nl.linkedin.com · 8 Nov 2026
Only dated, sourced items. Acquisitions and rebrands appear here when the MSP or a public register states them.
8Pricing (as published)
no prices published on the pages we read
Only prices the MSP publishes for its own managed service (per user or per device). See published MSP pricing.
9Nearby and similar MSPs in London
Air IT GroupLondon · 501+ staff
Thrive Operations LimitedLondon · 501+ staff
Rimini Street, Ltd.London · 501+ staff- Fortray Global Services LimitedLondon · 501+ staff
LogicMonitorLondon · 501+ staff
Cyber InfrastructureLondon · 501+ staff
Same town first, then similar size, stack and services. More: all MSPs in London · all MSPs in London · other MSPs offering noc / monitoring.
10Revision history and sources
Researched 8 Nov 2026 (full pass), last checked 8 Nov 2026. 15 public pages read.
Logo: from cdn.prod.website-files.com, the MSP’s own site, seen 8 Nov 2026; trimmed and resized only. Remove or replace it.
Pages we read
- www.backbase.com/
- www.backbase.com/about
- www.backbase.com/insights
- www.backbase.com/services
- www.backbase.com/solutions
- www.backbase.com/services/managed-hosting
- www.backbase.com/contact
- www.backbase.com/legal
- www.backbase.com/legal/privacy-policy
- www.backbase.com/press/judo-bank-partners-with-backbase-to-enhance-digital-customer-experience
- www.backbase.com/press/techcombank-and-backbase-win-the-best-digital-cx-partner-retail-bank-award
- www.backbase.com/careers
- www.backbase.com/services/training-support
- www.backbase.com/customer-stories
- www.backbase.com/press
Anything not found stays empty. We never guess. Spot an error? Correct it.