BrightWorks IT

1Stack: the tools we found

• PSA / ticketingConnectWise PSASite
• RMMConnectWise AutomateSiteDatto RMMSite
• Remote accessnot found
• DocumentationIT GlueSite
• SecuritySentinelOneSiteCrowdStrikeSite
• BackupVeeamSiteAxcientSite
• Mailnot found
• NetworkingFortinetSiteSonicWallSiteCisco MerakiSite

Marks: DNS detected in public DNS, Site named or badged on their site, Job ad named in their job ad. “Not found” means not seen on public pages, not “not used”. See how we check.

2Services coverage

• Help desk / IT support (offered)
• Co-managed IT (offered)
• NOC / monitoring (offered)
• SOC / MDR (offered)
• Cybersecurity (offered)
• Cloud / Microsoft 365 / Azure (offered)
• Backup / disaster recovery (offered)
• Compliance (offered)
• VoIP / UCaaS (offered)
• Networking (offered)
• IT procurement (offered)
• vCIO / consulting (offered)
• AI services (not found)

From brightworksit.com/services/, brightworksit.com/locations/richmond-va/, brightworksit.com/services/managed-it/. Empty squares: not found on their pages.

Compliance frameworks named: HIPAACMMCNISTPCI DSSSOC 2ITARDFARS

3Industries served

HealthcarepageLegalpageFinancial servicespageManufacturingpageConstructionpageNonprofit / charitypageGovernment / public sectorpageProfessional servicespage

From the MSP’s industry pages and case studies. Sources: /industries/healthcare/, /industries/legal/, /industries/financial-services/, /industries/manufacturing/, /industries/construction/, /industries/nonprofit/.

4Support model

5Location and company

6Size, certifications and peers

7Timeline

1. 2004Foundedreported by the company · brightworksit.com · 7 Nov 2026

Only dated, sourced items. Acquisitions and rebrands appear here when the MSP or a public register states them.

8Pricing (as published)

no prices published on the pages we read

Only prices the MSP publishes for its own managed service (per user or per device). See published MSP pricing.

9Nearby and similar MSPs in New York

• IT Insights of RochesterRochester · 11–50 staff
• LILincoln ITHicksville · 51–200 staff
• VirtuIT SystemsNanuet · 11–50 staff
• Vector One IT SolutionsAlbany · 1–10 staff
• The ProActive Technology GroupGreenvale · 51–200 staff
• Power Consulting GroupNew York · 11–50 staff

Same town first, then similar size, stack and services. More: all MSPs in New York · other MSPs offering help desk / it support.

10Revision history and sources

Researched 7 Nov 2026 (full pass), last checked 7 Nov 2026. 14 public pages read.

Logo: from brightworksit.com, the MSP’s own site, seen 8 Nov 2026; trimmed and resized only. Remove or replace it.

Anything not found stays empty. We never guess. Spot an error? Correct it.