MSP-GB-NOR-BROADBAND9-IT-SUPP
Broadband9 IT Support Services Lancashire
Managed service provider · Accrington, North West England
1–10 staffFounded 2017
Website broadband9.co.ukLinkedIn
Last checked 8 Nov 2026 · 24 sourced facts
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“Enabling Business to grow by solving IT Tech headaches - Allowing your staff to achieve more | 24/7/365 Monitoring | Microsoft 365 | 3CX VOIP Certified Engineers. MSP”reported by the company · broadband9.co.uk · 8 Nov 2026
- Staff / size
- 1–10
- Founded
- 20179 yrs
- Offices
- 3
- Services
- 7of 13
- Industries
- 0
- Stack tools
- 2
- Certifications
- 1
- Support
- Business hours
1Stack: the tools we found
- PSA / ticketingFreshservice / FreshdeskSite
- RMMnot found
- Remote accessnot found
- Documentationnot found
- Securitynot found
- Backupnot found
- Mailnot found
- Voice3CXSite
Marks: DNS detected in public DNS, Site named or badged on their site, Job ad named in their job ad. “Not found” means not seen on public pages, not “not used”. See how we check.
Every tool with its source
| Tool | How we know |
|---|---|
| Freshservice / Freshdesk | named on their site · broadband9.co.uk · 8 Nov 2026 |
| 3CX | named on their site · broadband9.co.uk · 8 Nov 2026 |
2Services coverage
- Help desk / IT support (offered)
- Co-managed IT (not found)
- NOC / monitoring (not found)
- SOC / MDR (not found)
- Cybersecurity (offered)
- Cloud / Microsoft 365 / Azure (offered)
- Backup / disaster recovery (offered)
- Compliance (offered)
- VoIP / UCaaS (offered)
- Networking (offered)
- IT procurement (not found)
- vCIO / consulting (not found)
- AI services (not found)
From broadband9.co.uk/web-hosting/. Empty squares: not found on their pages.
Compliance frameworks named: Cyber Essentials
3Industries served
no industry pages found
| Client size targeted | “small and medium sized businesses”reported by the company · broadband9.co.uk · 8 Nov 2026 |
|---|
4Support model
Published hours: Mon–Fri 9am–5pm (local time)
| Support hours | Business hoursreported by the company · broadband9.co.uk · 8 Nov 2026 |
|---|---|
| Published hours | Mon–Fri 9am–5pmreported by the company · broadband9.co.uk · 8 Nov 2026 |
| 24/7 monitoring | not published |
| After-hours / emergency line | not published |
| Help desk location | not published |
| Response time / SLA | not published |
5Location and company
Outline: ONS ITL1 regions, contains OS data © Crown copyright and database right. HQ position from its public map listing, to about 1 km.
| Headquarters | Jupiter House, Mercury Rise, Altham, Accrington BB5 5BY, United KingdomGoogle Maps listing · google.com · 8 Nov 2026 |
|---|---|
| Other offices | Lancashire · Haslingdenreported by the company · broadband9.co.uk · 8 Nov 2026 |
| Service area (as published) | not published |
| Trading name | Broadband9 IT Support Services LancashireGoogle Maps listing · google.com · 8 Nov 2026 |
| Legal name | BROADBAND9 LTDpublic register · find-and-update.company-information.service.gov.uk · 8 Nov 2026 |
| Companies House | 11084597 · Active · SIC 61100 Wired telecommunications activities; 61200 Wireless telecommunications activities; 62020 Information technology consultancy activities; 95110 Repair of computers and peripheral equipment · incorporated 28 November 2017public register · find-and-update.company-information.service.gov.uk · 8 Nov 2026 |
| Phone (switchboard) | +44 1706 404099Google Maps listing · google.com · 8 Nov 2026 |
| Business mailbox | not published |
| Ownership | not published |
| Google rating | 4.6 / 5 from 32 reviewsGoogle Maps listing · google.com · 7 Nov 2026 |
6Size, certifications and peers
| Staff (their site) | not published |
|---|---|
| Size band | 1–10 staffreported by the company · uk.linkedin.com · 8 Nov 2026 |
| LinkedIn company size | 2-10 employeesreported by the company · uk.linkedin.com · 8 Nov 2026 |
| Clients (as published) | not published |
| Microsoft partner | Microsoft Partnerpartner badge on their site · broadband9.co.uk · 8 Nov 2026 |
| Vendor partner tiers | not published |
| Own certifications | not published |
- In the smallest size band, like many of the 173 MSPs in North West England with a known size.
- 2 stack tools found vs a median of 1 across 3,277 fully researched UK MSPs.
- 7 of 13 services vs a median of 8.
From the public profiles on MSP Scope (sample sizes shown). Facts not found count as not found, so small or quiet websites score lower.
7Timeline
- 2017Foundedreported by the company · broadband9.co.uk · 8 Nov 2026
Only dated, sourced items. Acquisitions and rebrands appear here when the MSP or a public register states them.
8Pricing (as published)
no prices published on the pages we read
Only prices the MSP publishes for its own managed service (per user or per device). See published MSP pricing.
9Nearby and similar MSPs in North West England
Britannia IT ServicesSouthport · 1–10 staff
J700 Group LimitedRossendale · 1–10 staff
IT Support ManchesterManchester · 1–10 staff- Lift Off IT ServicesBootle · 1–10 staff
CompTech IT Solutions LtdBlackpool · 1–10 staff
LW IT SolutionsWarrington · 1–10 staff
Same town first, then similar size, stack and services. More: all MSPs in North West England · other MSPs offering help desk / it support.
10Revision history and sources
Researched 8 Nov 2026 (full pass), last checked 8 Nov 2026. 9 public pages read.
Logo: from i0.wp.com, the MSP’s own site, seen 8 Nov 2026; trimmed and resized only. Remove or replace it.
Pages we read
Anything not found stays empty. We never guess. Spot an error? Correct it.