MSP-GB-SOU-BT-LOCAL-BUSINESS
BT Local Business
Managed service provider · Plymouth, South West England
60 staff
Last checked 7 Nov 2026 · 23 sourced facts
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“Coastel Communications Ltd is your BT Local Business in Devon, Cornwall, Somerset and Dorset. Contact the team for advice on all aspects of telecoms and ICT.”reported by the company · business.bt.com · 7 Nov 2026
- Staff / size
- 60
- Founded
- –
- Offices
- 1
- Services
- 7of 13
- Industries
- 4
- Stack tools
- 2
- Certifications
- 0
- Support
- Business hours
1Stack: the tools we found
- PSA / ticketingnot found
- RMMnot found
- Remote accessnot found
- Documentationnot found
- SecurityCrowdStrikeSite
- Backupnot found
- Mailnot found
- NetworkingFortinetSite
Marks: DNS detected in public DNS, Site named or badged on their site, Job ad named in their job ad. “Not found” means not seen on public pages, not “not used”. See how we check.
Every tool with its source
| Tool | How we know |
|---|---|
| CrowdStrike | partner badge on their site · business.bt.com · 7 Nov 2026 |
| Fortinet | partner badge on their site · business.bt.com · 7 Nov 2026 |
2Services coverage
- Help desk / IT support (not found)
- Co-managed IT (not found)
- NOC / monitoring (offered)
- SOC / MDR (offered)
- Cybersecurity (offered)
- Cloud / Microsoft 365 / Azure (not found)
- Backup / disaster recovery (offered)
- Compliance (not found)
- VoIP / UCaaS (offered)
- Networking (offered)
- IT procurement (offered)
- vCIO / consulting (not found)
- AI services (not found)
From business.bt.com/cyber-security/, business.bt.com/help/home/, business.bt.com/public-sector/. Empty squares: not found on their pages.
3Industries served
HealthcarepageFinancial servicespageGovernment / public sectorpageRetailpage
| Client size targeted | not published |
|---|
From the MSP’s industry pages and case studies. Sources: /public-sector/healthcare/, /industries/banking/, /public-sector/, /industries/retail/.
4Support model
Published hours: Monday–Friday 08:00–18:00 (local time)
| Support hours | Business hoursreported by the company · business.bt.com · 7 Nov 2026 |
|---|---|
| Published hours | Monday–Friday 08:00–18:00reported by the company · business.bt.com · 7 Nov 2026 |
| 24/7 monitoring | not published |
| After-hours / emergency line | not published |
| Help desk location | not published |
| Response time / SLA | not published |
5Location and company
Outline: ONS ITL1 regions, contains OS data © Crown copyright and database right. HQ position from its public map listing, to about 1 km.
| Headquarters | The Apex, Derriford Business Park, Brest Rd, Plymouth PL6 5FL, United KingdomGoogle Maps listing · google.com · 7 Nov 2026 |
|---|---|
| Other offices | not published |
| Service area (as published) | From Bournemouth to Penzance, we serve businesses across the region.reported by the company · business.bt.com · 7 Nov 2026 |
| Trading name | BT Local BusinessGoogle Maps listing · google.com · 7 Nov 2026 |
| Legal name | BT Group plctheir site’s structured data · business.bt.com · 7 Nov 2026 |
| Companies House | 04190816 · Active · SIC 61900 Other telecommunications activities · incorporated 30 March 2001public register · find-and-update.company-information.service.gov.uk · 7 Nov 2026 |
| Phone (switchboard) | +44 1752 777880Google Maps listing · google.com · 7 Nov 2026 |
| Business mailbox | not published |
| Ownership | not published |
| Google rating | 4.3 / 5 from 236 reviewsGoogle Maps listing · google.com · 7 Nov 2026 |
6Size, certifications and peers
| Staff (their site) | 60reported by the company · business.bt.com · 7 Nov 2026 |
|---|---|
| Size band | 51–200 staffreported by the company · business.bt.com · 7 Nov 2026 |
| LinkedIn company size | not published |
| Clients (as published) | not published |
| Microsoft partner | not published |
| Vendor partner tiers | not published |
| Own certifications | not published |
- Larger than 81% of the 145 MSPs in South West England with a known size.
- 2 stack tools found vs a median of 1 across 3,277 fully researched UK MSPs.
- 7 of 13 services vs a median of 8.
From the public profiles on MSP Scope (sample sizes shown). Facts not found count as not found, so small or quiet websites score lower.
7Pricing (as published)
no prices published on the pages we read
Only prices the MSP publishes for its own managed service (per user or per device). See published MSP pricing.
8Nearby and similar MSPs in Plymouth
AcronymsPlymouth · 11–50 staff
Trust SystemsCirencester · 51–200 staff
BOM IT SolutionsBristol · 51–200 staff
Vizst TechnologyPoole · 51–200 staff
Cutec LtdPlymouth · 11–50 staff
CroftBristol · 51–200 staff
Same town first, then similar size, stack and services. More: all MSPs in Plymouth · all MSPs in South West England · other MSPs offering noc / monitoring.
9Revision history and sources
Researched 7 Nov 2026 (full pass), last checked 7 Nov 2026. 12 public pages read.
Logo: from business.bt.com, the MSP’s own site, seen 8 Nov 2026; trimmed and resized only. Remove or replace it.
Pages we read
- business.bt.com/bt-local-business/devon-and-cornwall/
- business.bt.com/about-us/terms-of-use/
- business.bt.com/help/contact-us-business/
- business.bt.com/public-sector/
- business.bt.com/legal/regulatory-legal-statements/
- business.bt.com/help/home/
- business.bt.com/about-us/partner-offers/
- business.bt.com/calling-messaging-tools/
- business.bt.com/insights/robust-networks-unlock-opportunities-next-generation-technology/
- business.bt.com/cyber-security/
- business.bt.com/cyber-support-hub/
- business.bt.com/terms-and-conditions/global/atos-customers/
Anything not found stays empty. We never guess. Spot an error? Correct it.