MSP-GB-NOR-CITADEL-TECHNOLOGY
Citadel Technology Ltd
Managed service provider · Sale, North West England
11–50 staffFounded 2017
Last checked 8 Nov 2026 · 29 sourced facts
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“Citadel Technology are an IT Support, Cloud and Managed Services Provider (MSP) based in Manchester, UK, and serving the North West of England.”reported by the company · citadel.tech · 8 Nov 2026
- Staff / size
- 11–50
- Founded
- 20179 yrs
- Offices
- 4
- Services
- 9of 13
- Industries
- 0
- Stack tools
- 4
- Certifications
- 1
- Support
- –
1Stack: the tools we found
- PSA / ticketingnot found
- RMMnot found
- Remote accessnot found
- Documentationnot found
- SecurityBitdefenderSite
- BackupVeeamSite
- Mailnot found
- NetworkingUbiquiti UniFiSite
- Voice3CXSite
Marks: DNS detected in public DNS, Site named or badged on their site, Job ad named in their job ad. “Not found” means not seen on public pages, not “not used”. See how we check.
Every tool with its source
| Tool | How we know |
|---|---|
| Bitdefender | partner badge on their site · citadel.tech · 8 Nov 2026 |
| Ubiquiti UniFi | partner badge on their site · citadel.tech · 8 Nov 2026 |
| Veeam | partner badge on their site · citadel.tech · 8 Nov 2026 |
| 3CX | partner badge on their site · citadel.tech · 8 Nov 2026 |
2Services coverage
- Help desk / IT support (offered)
- Co-managed IT (not found)
- NOC / monitoring (offered)
- SOC / MDR (not found)
- Cybersecurity (offered)
- Cloud / Microsoft 365 / Azure (offered)
- Backup / disaster recovery (offered)
- Compliance (offered)
- VoIP / UCaaS (offered)
- Networking (offered)
- IT procurement (not found)
- vCIO / consulting (offered)
- AI services (not found)
From citadel.tech/services/training/, citadel.tech/services/user-support/. Empty squares: not found on their pages.
Compliance frameworks named: Cyber EssentialsGDPR
3Industries served
no industry pages found
| Client size targeted | “small and medium-sized businesses”reported by the company · citadel.tech · 8 Nov 2026 |
|---|
4Support model
hours not published
| Support hours | not published |
|---|---|
| Published hours | not published |
| 24/7 monitoring | yesreported by the company · citadel.tech · 8 Nov 2026 |
| After-hours / emergency line | not published |
| Help desk location | not published |
| Response time / SLA | not published |
5Location and company
Outline: ONS ITL1 regions, contains OS data © Crown copyright and database right. HQ position from its public map listing, to about 1 km.
| Headquarters | Marsland House, Hope Rd, Sale M33 3AQ, United KingdomGoogle Maps listing · google.com · 8 Nov 2026 |
|---|---|
| Other offices | Preston · West Yorkshire · Cambridgereported by the company · citadel.tech · 8 Nov 2026 |
| Service area (as published) | not published |
| Trading name | Citadel Technology LtdGoogle Maps listing · google.com · 8 Nov 2026 |
| Legal name | CITADEL TECHNOLOGY LTDpublic register · find-and-update.company-information.service.gov.uk · 8 Nov 2026 |
| Companies House | 05490118 · Active · SIC 62090 Other information technology service activities; 63110 Data processing, hosting and related activities · incorporated 24 June 2005public register · find-and-update.company-information.service.gov.uk · 8 Nov 2026 |
| Phone (switchboard) | +44 345 340 2120Google Maps listing · google.com · 8 Nov 2026 |
| Business mailbox | not published |
| Ownership | Corporate parent (Companies House) Pure Synergy Group Limited (03795301)public register · find-and-update.company-information.service.gov.uk · 8 Nov 2026 |
| Google rating | 3 / 5 from 2 reviewsGoogle Maps listing · google.com · 7 Nov 2026 |
6Size, certifications and peers
| Staff (their site) | not published |
|---|---|
| Size band | 11–50 staffreported by the company · uk.linkedin.com · 8 Nov 2026 |
| LinkedIn company size | 11-50 employeesreported by the company · uk.linkedin.com · 8 Nov 2026 |
| Clients (as published) | not published |
| Microsoft partner | not published |
| Vendor partner tiers | not published |
| Own certifications | Cyber Essentialsreported by the company · citadel.tech · 8 Nov 2026 |
- Larger than 32% of the 148 MSPs in North West England with a known size.
- 4 stack tools found vs a median of 2 across 2,540 fully researched UK MSPs.
- 9 of 13 services vs a median of 8.
From the public profiles on MSP Scope (sample sizes shown). Facts not found count as not found, so small or quiet websites score lower.
7Timeline
- 2017Foundedreported by the company · uk.linkedin.com · 8 Nov 2026
Only dated, sourced items. Acquisitions and rebrands appear here when the MSP or a public register states them.
8Pricing (as published)
no prices published on the pages we read
Only prices the MSP publishes for its own managed service (per user or per device). See published MSP pricing.
9Nearby and similar MSPs in North West England
Venom ITSale · 11–50 staff
Creative NetworksRochdale · 11–50 staff
FocusMacclesfield · 11–50 staff- Linten Technologies LtdManchester · 11–50 staff
CloudCoCo PLCWarrington · 11–50 staff
Apex Computing ServicesSalford · 11–50 staff
Same town first, then similar size, stack and services. More: all MSPs in North West England · other MSPs offering help desk / it support.
10Revision history and sources
Researched 8 Nov 2026 (full pass), last checked 8 Nov 2026. 11 public pages read.
Logo: from citadel.tech, the MSP’s own site, seen 8 Nov 2026; trimmed and resized only. Remove or replace it.
Pages we read
- www.citadel.tech/
- www.citadel.tech/who-are-citadel/
- www.citadel.tech/services/training/
- www.citadel.tech/services/it-support/
- www.citadel.tech/services/hosted-voip/
- www.citadel.tech/contact-us/
- www.citadel.tech/services/user-support/
- www.citadel.tech/services/cyber-security/
- www.citadel.tech/services/security-audit/
- www.citadel.tech/testimonials/
- www.citadel.tech/training-resources/news/
Anything not found stays empty. We never guess. Spot an error? Correct it.