MSP-US-IL-COMPUTEREASE-IT-SU
Computerease IT Support of Springfield
Managed service provider · Springfield, Illinois
11–50 staffFounded 198424/7
Website computer-service.comLinkedIn
Last checked 8 Nov 2026 · 37 sourced facts
Is this your MSP? Claim or correct it · Remove listing or logo · Badge
“IT support in Chicago from a team based downtown. Computerease offers managed IT, CISSP-led cybersecurity, and 24/7 help desk support for Chicagoland businesses since 1984.”reported by the company · computer-service.com · 8 Nov 2026
- Staff / size
- 11–50
- Founded
- 198442 yrs
- Offices
- 4
- Services
- 13of 13
- Industries
- 4
- Stack tools
- 1
- Certifications
- 0
- Support
- 24/7
1Stack: the tools we found
- PSA / ticketingnot found
- RMMnot found
- Remote accessScreenConnectSite
- Documentationnot found
- Securitynot found
- Backupnot found
- Mailnot found
Marks: DNS detected in public DNS, Site named or badged on their site, Job ad named in their job ad. “Not found” means not seen on public pages, not “not used”. See how we check.
Every tool with its source
| Tool | How we know |
|---|---|
| ScreenConnect | detected (link on their site) · computer-service.com · 8 Nov 2026 |
2Services coverage
- Help desk / IT support (offered)
- Co-managed IT (offered)
- NOC / monitoring (offered)
- SOC / MDR (offered)
- Cybersecurity (offered)
- Cloud / Microsoft 365 / Azure (offered)
- Backup / disaster recovery (offered)
- Compliance (offered)
- VoIP / UCaaS (offered)
- Networking (offered)
- IT procurement (offered)
- vCIO / consulting (offered)
- AI services (offered)
From computer-service.com/voip-services, computer-service.com/network-security. Empty squares: not found on their pages.
Compliance frameworks named: HIPAACMMCPCI DSSSOC 2FINRA
3Industries served
HealthcarepageAccountingpageManufacturingpageConstructionpage
| Client size targeted | not published |
|---|
From the MSP’s industry pages and case studies. Sources: /healthcare-it-support, /accounting-financial-it-support, /manufacturing-it-support, /engineering-construction-it-support.
4Support model
Published hours: Monday–Friday 8:30 AM–5:00 PM (local time)
| Support hours | 24/7reported by the company · computer-service.com · 8 Nov 2026 |
|---|---|
| Published hours | Monday–Friday 8:30 AM–5:00 PMreported by the company · computer-service.com · 8 Nov 2026 |
| 24/7 monitoring | yesreported by the company · computer-service.com · 8 Nov 2026 |
| After-hours / emergency line | not published |
| Help desk location | not published |
| Response time (as published) | response in 15 minutesreported by the company · computer-service.com · 8 Nov 2026 |
| Response time (as published) | respond in 15 minutesreported by the company · computer-service.com · 8 Nov 2026 |
5Location and company
Outline: US Census Bureau cartographic boundaries. HQ position from its public map listing, to about 1 km.
| Headquarters | 920 S Spring St Ste 3200, Springfield, IL 62704Google Maps listing · google.com · 8 Nov 2026 |
|---|---|
| Other offices | St. Louis, MO · Collinsville, IL · Oak Brook, ILreported by the company · computer-service.com · 8 Nov 2026 |
| Service area (as published) | not published |
| Trading name | Computerease IT Support of SpringfieldGoogle Maps listing · google.com · 8 Nov 2026 |
| Legal name | Computerease Group Inctheir site’s structured data · computer-service.com · 8 Nov 2026 |
| Phone (switchboard) | +1 217-528-0500Google Maps listing · google.com · 8 Nov 2026 |
| Business mailbox | not published |
| Ownership | not published |
| Google rating | 5 / 5 from 1 reviewGoogle Maps listing · google.com · 7 Nov 2026 |
6Size, certifications and peers
| Staff (their site) | not published |
|---|---|
| Size band | 11–50 staffreported by the company · linkedin.com · 8 Nov 2026 |
| LinkedIn company size | 11-50 employeesreported by the company · linkedin.com · 8 Nov 2026 |
| Clients (as published) | not published |
| Microsoft partner | not published |
| Vendor partner tiers | not published |
| Own certifications | not published |
- Larger than 36% of the 174 MSPs in Illinois with a known size.
- 1 stack tool found vs a median of 1 across 8,920 fully researched US MSPs.
- 13 of 13 services vs a median of 8.
From the public profiles on MSP Scope (sample sizes shown). Facts not found count as not found, so small or quiet websites score lower.
7Timeline
- 1984Foundedtheir site’s structured data · computer-service.com · 8 Nov 2026
Only dated, sourced items. Acquisitions and rebrands appear here when the MSP or a public register states them.
8Pricing (as published)
no prices published on the pages we read
Only prices the MSP publishes for its own managed service (per user or per device). See published MSP pricing.
9Nearby and similar MSPs in Springfield
Outsource Solutions GroupNaperville · 11–50 staff
SafePoint ITPalatine · 11–50 staff
JensenITDes Plaines · 11–50 staff- Converging Networks GroupKankakee · 11–50 staff
- Framework ITChicago · 11–50 staff
I.Q. Technologies, IncChicago · 11–50 staff
Same town first, then similar size, stack and services. More: all MSPs in Springfield · all MSPs in Illinois · other MSPs offering help desk / it support.
10Revision history and sources
Researched 8 Nov 2026 (full pass), last checked 8 Nov 2026. 16 public pages read.
Logo: from computer-service.com, the MSP’s own site, seen 8 Nov 2026; trimmed and resized only. Remove or replace it.
Pages we read
- computer-service.com/illinois/it-support-companies-chicago/
- computer-service.com/about-us
- computer-service.com/voip-services
- computer-service.com/legal-it-support
- computer-service.com/terms-of-service/
- computer-service.com/contact-us/
- computer-service.com/healthcare-it-support
- computer-service.com/manufacturing-it-support
- computer-service.com/accounting-financial-it-support
- computer-service.com/engineering-construction-it-support
- computer-service.com/managed-it-services
- computer-service.com/small-medium-business-it-support
- computer-service.com/support-center/
- computer-service.com/discoverycall
- computer-service.com/network-security
- computer-service.com/our-clients
Anything not found stays empty. We never guess. Spot an error? Correct it.