MSP-US-IL-CTI-TECHNOLOGY
CTI Technology
Managed service provider · Elgin, Illinois
Founded 2004
Last checked 8 Nov 2026 · 30 sourced facts
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“Managed IT services in Chicago and the suburbs for businesses with 20 to 250 employees. Cybersecurity, flat-rate pricing and under-one-hour average response since 2004.”reported by the company · ctinc.com · 8 Nov 2026
- Staff / size
- –
- Founded
- 200422 yrs
- Offices
- 1
- Services
- 12of 13
- Industries
- 3
- Stack tools
- 3
- Certifications
- 1
- Support
- Business hours
1Stack: the tools we found
- PSA / ticketingnot found
- RMMnot found
- Remote accessnot found
- Documentationnot found
- SecurityMicrosoft DefenderSite
- BackupAcronisSite
- Mailnot found
- Vendor, product not namedDattoSite
Marks: DNS detected in public DNS, Site named or badged on their site, Job ad named in their job ad. “Not found” means not seen on public pages, not “not used”. See how we check.
Every tool with its source
| Tool | How we know |
|---|---|
| Microsoft Defender | named on their site · ctinc.com · 8 Nov 2026 |
| Acronis | named on their site · ctinc.com · 8 Nov 2026 |
| Datto (product not named) | named on their site · ctinc.com · 8 Nov 2026 |
2Services coverage
- Help desk / IT support (offered)
- Co-managed IT (offered)
- NOC / monitoring (offered)
- SOC / MDR (offered)
- Cybersecurity (offered)
- Cloud / Microsoft 365 / Azure (offered)
- Backup / disaster recovery (offered)
- Compliance (offered)
- VoIP / UCaaS (offered)
- Networking (offered)
- IT procurement (offered)
- vCIO / consulting (offered)
- AI services (not found)
From ctinc.com/elgin-it-services/, ctinc.com/geneva-it-services/, ctinc.com/aurora-it-services/, ctinc.com. Empty squares: not found on their pages.
Compliance frameworks named: HIPAA
3Industries served
HealthcarepageLegalpageLogistics & transportpage
| Client size targeted | “20 to 250 employees”reported by the company · ctinc.com · 8 Nov 2026 |
|---|
From the MSP’s industry pages and case studies. Sources: /it-services-healthcare-chicago/, /it-services-law-firms-chicago/, /industries/.
4Support model
Published hours: Monday–Friday 8 a.m.–5 p.m. (local time)
| Support hours | Business hoursreported by the company · ctinc.com · 8 Nov 2026 |
|---|---|
| Published hours | Monday–Friday 8 a.m.–5 p.m.reported by the company · ctinc.com · 8 Nov 2026 |
| 24/7 monitoring | yesreported by the company · ctinc.com · 8 Nov 2026 |
| After-hours / emergency line | yesreported by the company · ctinc.com · 8 Nov 2026 |
| Help desk location | not published |
| Response time / SLA | not published |
5Location and company
Outline: US Census Bureau cartographic boundaries. HQ position from its public map listing, to about 1 km.
| Headquarters | 2494 Technology Dr, Elgin, IL 60124Google Maps listing · google.com · 8 Nov 2026 |
|---|---|
| Other offices | not published |
| Service area (as published) | not published |
| Trading name | CTI TechnologyGoogle Maps listing · google.com · 8 Nov 2026 |
| Legal name | CTI Technology, Inc.their site’s structured data · ctinc.com · 8 Nov 2026 |
| Phone (switchboard) | +1 847-888-1900Google Maps listing · google.com · 8 Nov 2026 |
| Business mailbox | not published |
| Ownership | not published |
| Google rating | 4.7 / 5 from 12 reviewsGoogle Maps listing · google.com · 7 Nov 2026 |
6Size, certifications and peers
| Staff (their site) | not published |
|---|---|
| Size band | not published |
| LinkedIn company size | not published |
| Clients (as published) | not published |
| Microsoft partner | Microsoft Cloud Solution Providerpartner badge on their site · ctinc.com · 8 Nov 2026 |
| Vendor partner tiers | not published |
| Own certifications | not published |
- size not published
- 3 stack tools found vs a median of 2 across 3,165 fully researched US MSPs.
- 12 of 13 services vs a median of 9.
From the public profiles on MSP Scope (sample sizes shown). Facts not found count as not found, so small or quiet websites score lower.
7Timeline
- 2004Foundedreported by the company · ctinc.com · 8 Nov 2026
Only dated, sourced items. Acquisitions and rebrands appear here when the MSP or a public register states them.
8Pricing (as published)
| Price | Per | Plan | Source |
|---|---|---|---|
| $200–$400 | user / month | – | reported by the company · ctinc.com · 8 Nov 2026 |
| $400 | user / month | – | reported by the company · ctinc.com · 8 Nov 2026 |
Only prices the MSP publishes for its own managed service (per user or per device). See published MSP pricing.
9Nearby and similar MSPs in Illinois
BetterWorld TechnologyOak Brook · 51–200 staff
Onward Technologies IncNorthbrook · 51–200 staff
Dynamic Solutions GroupChicago
Protek-IT Managed IT ServicesChicago · 11–50 staff
Computers Nationwide LLCVernon Hills
IntelliSuite IT SolutionsSchaumburg · 11–50 staff
Same town first, then similar size, stack and services. More: all MSPs in Illinois · other MSPs offering help desk / it support.
10Revision history and sources
Researched 8 Nov 2026 (full pass), last checked 8 Nov 2026. 17 public pages read.
Logo: from ctinc.com, the MSP’s own site, seen 8 Nov 2026; trimmed and resized only. Remove or replace it.
Pages we read
- www.ctinc.com/
- www.ctinc.com/about-us/
- www.ctinc.com/strategy-call/
- www.ctinc.com/elgin-it-services/
- www.ctinc.com/aurora-it-services/
- www.ctinc.com/geneva-it-services/
- www.ctinc.com/contact-us/
- www.ctinc.com/industries/
- www.ctinc.com/it-services-chicago/
- www.ctinc.com/it-services-law-firms-chicago/
- www.ctinc.com/it-services-healthcare-chicago/
- www.ctinc.com/it-guide-for-law-firms-in-chicago/
- www.ctinc.com/machero/
- www.ctinc.com/soc-services-chicago/
- www.ctinc.com/network-security-chicago/
- www.ctinc.com/chicago-it-client-testimonials/
- www.ctinc.com/awards-and-credentials/
Anything not found stays empty. We never guess. Spot an error? Correct it.