MSP-US-OR-DIRECT-ONE
Direct One
Managed service provider · Portland, Oregon
Founded 1999
Last checked 7 Nov 2026 · 22 sourced facts
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“Direct One provides IT services and support for small & medium sized businesses in Portland, including: Managed IT Services, Cloud Services, & more.”reported by the company · directone.net · 7 Nov 2026
- Staff / size
- –
- Founded
- 199927 yrs
- Offices
- 1
- Services
- 10of 13
- Industries
- 5
- Stack tools
- 1
- Certifications
- 0
- Support
- –
1Stack: the tools we found
- PSA / ticketingnot found
- RMMDatto RMMSite
- Remote accessnot found
- Documentationnot found
- Securitynot found
- Backupnot found
- Mailnot found
Marks: DNS detected in public DNS, Site named or badged on their site, Job ad named in their job ad. “Not found” means not seen on public pages, not “not used”. See how we check.
Every tool with its source
| Tool | How we know |
|---|---|
| Datto RMM | partner badge on their site · directone.net · 7 Nov 2026 |
2Services coverage
- Help desk / IT support (offered)
- Co-managed IT (not found)
- NOC / monitoring (offered)
- SOC / MDR (offered)
- Cybersecurity (offered)
- Cloud / Microsoft 365 / Azure (offered)
- Backup / disaster recovery (offered)
- Compliance (offered)
- VoIP / UCaaS (not found)
- Networking (offered)
- IT procurement (offered)
- vCIO / consulting (offered)
- AI services (not found)
From directone.net/solutions/cyber-security/, directone.net/solutions/, directone.net/solutions/cloud-services/, directone.net/who-we-serve/manufacturing/. Empty squares: not found on their pages.
Compliance frameworks named: HIPAA
3Industries served
HealthcarepageManufacturingpageArchitecture & engineeringpageNonprofit / charitypageProfessional servicespage
| Client size targeted | “small businesses”reported by the company · directone.net · 7 Nov 2026 |
|---|
From the MSP’s industry pages and case studies. Sources: /who-we-serve/healthcare/, /who-we-serve/manufacturing/, /who-we-serve/architects-engineers/, /who-we-serve/not-for-profit/, /who-we-serve/professional-services/.
4Support model
hours not published
| Support hours | not published |
|---|---|
| Published hours | not published |
| 24/7 monitoring | yesreported by the company · directone.net · 7 Nov 2026 |
| After-hours / emergency line | not published |
| Help desk location | not published |
| Response time / SLA | not published |
5Location and company
Outline: US Census Bureau cartographic boundaries. HQ position from its public map listing, to about 1 km.
| Headquarters | 4020 SE International Way C205, Portland, OR 97222Google Maps listing · google.com · 7 Nov 2026 |
|---|---|
| Other offices | not published |
| Service area (as published) | not published |
| Trading name | Direct OneGoogle Maps listing · google.com · 7 Nov 2026 |
| Legal name | not published |
| Phone (switchboard) | +1 503-496-0669Google Maps listing · google.com · 7 Nov 2026 |
| Business mailbox | support@directone.netreported by the company · directone.net · 7 Nov 2026 |
| Ownership | not published |
| Google rating | 2.3 / 5 from 3 reviewsGoogle Maps listing · google.com · 7 Nov 2026 |
6Size, certifications and peers
| Staff (their site) | not published |
|---|---|
| Size band | not published |
| LinkedIn company size | not published |
| Clients (as published) | not published |
| Microsoft partner | not published |
| Vendor partner tiers | not published |
| Own certifications | not published |
- size not published
- 1 stack tool found vs a median of 2 across 3,165 fully researched US MSPs.
- 10 of 13 services vs a median of 9.
From the public profiles on MSP Scope (sample sizes shown). Facts not found count as not found, so small or quiet websites score lower.
7Timeline
- 1999Foundedreported by the company · directone.net · 7 Nov 2026
Only dated, sourced items. Acquisitions and rebrands appear here when the MSP or a public register states them.
8Pricing (as published)
no prices published on the pages we read
Only prices the MSP publishes for its own managed service (per user or per device). See published MSP pricing.
9Nearby and similar MSPs in Portland
IP ServicesPortland
Computers Made EasyPortland · 51–200 staff
SMB TechnologiesPortland · 1–10 staff
Digiwest Managed ServicesPortland · 11–50 staff
PavelcommPortland
StumpTown MSPPortland · 11–50 staff
Same town first, then similar size, stack and services. More: all MSPs in Portland · all MSPs in Oregon · other MSPs offering help desk / it support.
10Revision history and sources
Researched 7 Nov 2026 (full pass), last checked 7 Nov 2026. 10 public pages read.
Logo: from directone.net, the MSP’s own site, seen 8 Nov 2026; trimmed and resized only. Remove or replace it.
Pages we read
- directone.net/
- directone.net/about-us/
- directone.net/solutions/
- directone.net/solutions/cloud-services/
- directone.net/solutions/cyber-security/
- directone.net/contact-us/
- directone.net/who-we-serve/
- directone.net/who-we-serve/healthcare/
- directone.net/who-we-serve/manufacturing/
- directone.net/who-we-serve/not-for-profit/
Anything not found stays empty. We never guess. Spot an error? Correct it.