MSP-US-NY-DIRECTIVE
Directive
Managed service provider · Oneonta, New York
11–50 staffFounded 199324/7
Last checked 8 Nov 2026 · 21 sourced facts
Is this your MSP? Claim or correct it · Remove listing or logo · Badge
“Stop worrying about your IT. Directive is Oneonta NY”reported by the company · directive.com · 8 Nov 2026
- Staff / size
- 11–50
- Founded
- 199333 yrs
- Offices
- 1
- Services
- 9of 13
- Industries
- 1
- Stack tools
- 1
- Certifications
- 0
- Support
- 24/7
1Stack: the tools we found
- PSA / ticketingnot found
- RMMnot found
- Remote accessnot found
- Documentationnot found
- Securitynot found
- Backupnot found
- MailGoogle WorkspaceDNS
- Vendor, product not namedConnectWiseSite
Marks: DNS detected in public DNS, Site named or badged on their site, Job ad named in their job ad. “Not found” means not seen on public pages, not “not used”. See how we check.
Every tool with its source
| Tool | How we know |
|---|---|
| ConnectWise (product not named) | named on their site · directive.com · 8 Nov 2026 |
| Google Workspace (own mail) | detected (public DNS) · directive.com · 8 Nov 2026 |
2Services coverage
- Help desk / IT support (offered)
- Co-managed IT (not found)
- NOC / monitoring (not found)
- SOC / MDR (not found)
- Cybersecurity (offered)
- Cloud / Microsoft 365 / Azure (offered)
- Backup / disaster recovery (offered)
- Compliance (offered)
- VoIP / UCaaS (offered)
- Networking (offered)
- IT procurement (not found)
- vCIO / consulting (offered)
- AI services (offered)
From directive.com/terms-of-service. Empty squares: not found on their pages.
Compliance frameworks named: HIPAAPCI DSS
3Industries served
| Client size targeted | not published |
|---|
From the MSP’s industry pages and case studies. Sources: /managed-it-services/it-services-for-nonprofit-organizations.html.
4Support model
24 hours, 7 days (as published)
| Support hours | 24/7reported by the company · directive.com · 8 Nov 2026 |
|---|---|
| Published hours | not published |
| 24/7 monitoring | not published |
| After-hours / emergency line | not published |
| Help desk location | not published |
| Response time / SLA | not published |
5Location and company
Outline: US Census Bureau cartographic boundaries. HQ position from its public map listing, to about 1 km.
| Headquarters | 330 Pony Farm Rd Suite #3, Oneonta, NY 13820Google Maps listing · google.com · 8 Nov 2026 |
|---|---|
| Other offices | not published |
| Service area (as published) | Directive continues to be a leading technology company Oneonta servicing businesses locally and in the surrounding area for over 30 years!reported by the company · directive.com · 8 Nov 2026 |
| Trading name | DirectiveGoogle Maps listing · google.com · 8 Nov 2026 |
| Legal name | not published |
| Phone (switchboard) | +1 607-433-2200Google Maps listing · google.com · 8 Nov 2026 |
| Business mailbox | info@directive.comreported by the company · directive.com · 8 Nov 2026 |
| Ownership | not published |
| Google rating | 4.7 / 5 from 24 reviewsGoogle Maps listing · google.com · 7 Nov 2026 |
6Size, certifications and peers
| Staff (their site) | not published |
|---|---|
| Size band | 11–50 staffreported by the company · linkedin.com · 8 Nov 2026 |
| LinkedIn company size | 11-50 employeesreported by the company · linkedin.com · 8 Nov 2026 |
| Clients (as published) | not published |
| Microsoft partner | not published |
| Vendor partner tiers | not published |
| Own certifications | not published |
- Larger than 31% of the 146 MSPs in New York with a known size.
- 1 stack tool found vs a median of 1 across 5,074 fully researched US MSPs.
- 9 of 13 services vs a median of 9.
From the public profiles on MSP Scope (sample sizes shown). Facts not found count as not found, so small or quiet websites score lower.
7Timeline
- 1993Foundedreported by the company · linkedin.com · 8 Nov 2026
Only dated, sourced items. Acquisitions and rebrands appear here when the MSP or a public register states them.
8Pricing (as published)
no prices published on the pages we read
Only prices the MSP publishes for its own managed service (per user or per device). See published MSP pricing.
9Nearby and similar MSPs in New York
TCI TechnologiesWilliston Park · 11–50 staff
B&L PC Solutions, IncHauppauge · 11–50 staff
Neteam Solutions MSPAstoria · 11–50 staff
Stratify ITNew York · 11–50 staff
Red Key SolutionsWhite Plains · 11–50 staff
Netwolf Cyber Intelligence AdvisersGreenvale · 11–50 staff
Same town first, then similar size, stack and services. More: all MSPs in New York · other MSPs offering help desk / it support.
10Revision history and sources
Researched 8 Nov 2026 (full pass), last checked 8 Nov 2026. 15 public pages read.
Logo: from directive.com, the MSP’s own site, seen 8 Nov 2026; trimmed and resized only. Remove or replace it.
Pages we read
- www.directive.com/
- www.directive.com/about/careers.html
- www.directive.com/terms-of-service
- www.directive.com/cloud-hosting.html
- www.directive.com/web/web-design.html
- www.directive.com/contact.html
- www.directive.com/managed-it-services/it-services-for-nonprofit-organizations.html
- www.directive.com/about/careers/it-engineer.html
- www.directive.com/about/careers/web-designer.html
- www.directive.com/live-help/help-desk.html
- www.directive.com/oct-cyber-awareness.html
- www.directive.com/managed-it-services/cybersecurity/compliance.html
- www.directive.com/about/testimonial.html
- www.directive.com/web/website-design-project-portfolio.html
- www.directive.com/news-a-events.html
Anything not found stays empty. We never guess. Spot an error? Correct it.