MSP-US-OR-DIRECTLINE-IT · DatasheetRev. 8 Nov 2026
DirectLine-IT logo

MSP-US-OR-DIRECTLINE-IT

DirectLine-IT

Managed service provider · Hood River, Oregon

1–10 staffFounded 2018

Website directline-it.comLinkedIn

Last checked 8 Nov 2026 · 20 sourced facts

Is this your MSP? Claim or correct it · Remove listing or logo · Badge

“Based in Hood River, serving healthcare practices and CPAs across Oregon and Washington with HIPAA and FTC Safeguards compliance expertise.”reported by the company · directline-it.com · 8 Nov 2026

Staff / size
1–10
Founded
20188 yrs
Offices
1
Services
8of 13
Industries
0
Stack tools
2
Certifications
1
Support
–

1Stack: the tools we found

Marks: DNS detected in public DNS, Site named or badged on their site, Job ad named in their job ad. “Not found” means not seen on public pages, not “not used”. See how we check.

Every tool with its source
ToolHow we know
ScreenConnectdetected (link on their site) · directline-it.com · 8 Nov 2026
3CXnamed on their site · directline-it.com · 8 Nov 2026

2Services coverage

From directline-it.com/hipaa, directline-it.com/ftc-safeguards-compliance, directline-it.com/services. Empty squares: not found on their pages.

Compliance frameworks named: HIPAASOC 2FTC Safeguards

3Industries served

no industry pages found

Client size targetednot published

4Support model

hours not published

Support hoursnot published
Published hoursnot published
24/7 monitoringnot published
After-hours / emergency linenot published
Help desk locationnot published
Response time (as published)60 minutes, we'll answerreported by the company · directline-it.com · 8 Nov 2026

5Location and company

HQ · Oregon

Outline: US Census Bureau cartographic boundaries. HQ position from its public map listing, to about 1 km.

Headquarters514 State St Ste a, Hood River, OR 97031Google Maps listing · google.com · 8 Nov 2026
Other officesnot published
Service area (as published)not published
Trading nameDirectLine-ITGoogle Maps listing · google.com · 8 Nov 2026
Legal nameDirectLine-ITtheir site’s structured data · directline-it.com · 8 Nov 2026
Phone (switchboard)+1 541-386-7978Google Maps listing · google.com · 8 Nov 2026
Business mailboxinfo@directline-it.comreported by the company · directline-it.com · 8 Nov 2026
Ownershipnot published
Google rating4.5 / 5 from 11 reviewsGoogle Maps listing · google.com · 7 Nov 2026

6Size, certifications and peers

Staff (their site)not published
Size band1–10 staffreported by the company · linkedin.com · 8 Nov 2026
LinkedIn company size2-10 employeesreported by the company · linkedin.com · 8 Nov 2026
Clients (as published)not published
Microsoft partnernot published
Vendor partner tiersnot published
Own certificationsSOC 2reported by the company · directline-it.com · 8 Nov 2026
Compared with peers
  • In the smallest size band, like many of the 46 MSPs in Oregon with a known size.
  • 2 stack tools found vs a median of 1 across 7,126 fully researched US MSPs.
  • 8 of 13 services vs a median of 9.

From the public profiles on MSP Scope (sample sizes shown). Facts not found count as not found, so small or quiet websites score lower.

7Timeline

  1. 2018Foundedreported by the company · linkedin.com · 8 Nov 2026

Only dated, sourced items. Acquisitions and rebrands appear here when the MSP or a public register states them.

8Pricing (as published)

no prices published on the pages we read

Only prices the MSP publishes for its own managed service (per user or per device). See published MSP pricing.

9Nearby and similar MSPs in Oregon

Same town first, then similar size, stack and services. More: all MSPs in Oregon · other MSPs offering help desk / it support.

10Revision history and sources

Researched 8 Nov 2026 (full pass), last checked 8 Nov 2026. 8 public pages read.

Logo: from images.squarespace-cdn.com, the MSP’s own site, seen 8 Nov 2026; trimmed and resized only. Remove or replace it.

Pages we read

Anything not found stays empty. We never guess. Spot an error? Correct it.