MSP-US-TX-DOCUMATION
DOCUmation
Managed service provider · Tyler, Texas
201–500 staffFounded 1990
Last checked 8 Nov 2026 · 24 sourced facts
Is this your MSP? Claim or correct it · Remove listing or logo · Badge
“Texas-based Managed Service Provider (MSP). Best in Managed Print, IT, Copiers, Automation, and more. Outsource your tech and IT today.”reported by the company · mation.com · 8 Nov 2026
- Staff / size
- 201–500
- Founded
- 199036 yrs
- Offices
- 1
- Services
- 9of 13
- Industries
- 6
- Stack tools
- 2
- Certifications
- 0
- Support
- –
1Stack: the tools we found
- PSA / ticketingnot found
- RMMnot found
- Remote accessScreenConnectSite
- Documentationnot found
- Securitynot found
- Backupnot found
- Mailnot found
- Voice8x8Site
Marks: DNS detected in public DNS, Site named or badged on their site, Job ad named in their job ad. “Not found” means not seen on public pages, not “not used”. See how we check.
Every tool with its source
| Tool | How we know |
|---|---|
| ScreenConnect | detected (link on their site) · mation.com · 8 Nov 2026 |
| 8x8 | partner badge on their site · mation.com · 8 Nov 2026 |
2Services coverage
- Help desk / IT support (offered)
- Co-managed IT (not found)
- NOC / monitoring (offered)
- SOC / MDR (not found)
- Cybersecurity (offered)
- Cloud / Microsoft 365 / Azure (offered)
- Backup / disaster recovery (offered)
- Compliance (offered)
- VoIP / UCaaS (offered)
- Networking (offered)
- IT procurement (not found)
- vCIO / consulting (offered)
- AI services (not found)
From mation.com/services/software/, mation.com/services/managed-it/. Empty squares: not found on their pages.
Compliance frameworks named: HIPAA
3Industries served
HealthcarepageManufacturingpageNonprofit / charitypageEducationpageAutomotivepageEnergy & utilitiespage
| Client size targeted | not published |
|---|
From the MSP’s industry pages and case studies. Sources: /managed-it-in-healthcare/, /outsourced-it-support-benefits-for-manufacturing-industry, /managed-it-for-nonprofits/, /managed-it-in-education/, /managed-it-for-car-dealerships-and-automotive-industry/, /managed-services-for-oil-gas-industry/.
4Support model
hours not published
| Support hours | not published |
|---|---|
| Published hours | not published |
| 24/7 monitoring | yesreported by the company · mation.com · 8 Nov 2026 |
| After-hours / emergency line | not published |
| Help desk location | not published |
| Response time / SLA | not published |
5Location and company
Outline: US Census Bureau cartographic boundaries. HQ position from its public map listing, to about 1 km.
| Headquarters | 1540 Rice Rd #100, Tyler, TX 75703Google Maps listing · google.com · 8 Nov 2026 |
|---|---|
| Other offices | not published |
| Service area (as published) | not published |
| Trading name | DOCUmationGoogle Maps listing · google.com · 8 Nov 2026 |
| Legal name | not published |
| Phone (switchboard) | +1 903-597-1366Google Maps listing · google.com · 8 Nov 2026 |
| Business mailbox | not published |
| Ownership | not published |
| Google rating | 5 / 5 from 7 reviewsGoogle Maps listing · google.com · 7 Nov 2026 |
6Size, certifications and peers
| Staff (their site) | not published |
|---|---|
| Size band | 201–500 staffreported by the company · linkedin.com · 8 Nov 2026 |
| LinkedIn company size | 201-500 employeesreported by the company · linkedin.com · 8 Nov 2026 |
| Clients (as published) | not published |
| Microsoft partner | not published |
| Vendor partner tiers | not published |
| Own certifications | not published |
- Larger than 92% of the 236 MSPs in Texas with a known size.
- 2 stack tools found vs a median of 1 across 5,074 fully researched US MSPs.
- 9 of 13 services vs a median of 9.
From the public profiles on MSP Scope (sample sizes shown). Facts not found count as not found, so small or quiet websites score lower.
7Timeline
- 1990Foundedtheir site’s structured data · mation.com · 8 Nov 2026
Only dated, sourced items. Acquisitions and rebrands appear here when the MSP or a public register states them.
8Pricing (as published)
no prices published on the pages we read
Only prices the MSP publishes for its own managed service (per user or per device). See published MSP pricing.
9Nearby and similar MSPs in Tyler
Cynergy TechnologyTyler · 11–50 staff
NetrioMcKinney · 201–500 staff
MAV Computers LLCAustin · 11–50 staff
System Protection PartnersGrand Prairie
Mobisoft InfotechHouston · 201–500 staff
EPC GroupSan Antonio · 201–500 staff
Same town first, then similar size, stack and services. More: all MSPs in Tyler · all MSPs in Texas · other MSPs offering help desk / it support.
10Revision history and sources
Researched 8 Nov 2026 (full pass), last checked 8 Nov 2026. 16 public pages read.
Logo: from mation.com, the MSP’s own site, seen 8 Nov 2026; trimmed and resized only. Remove or replace it.
Pages we read
- www.mation.com/
- www.mation.com/about/
- www.mation.com/contact-us/
- www.mation.com/services/software/
- www.mation.com/services/managed-it/
- www.mation.com/services/cyber-security/
- www.mation.com/documation-locations/
- www.mation.com/managed-it-in-education/
- www.mation.com/managed-it-in-healthcare/
- www.mation.com/managed-it-for-nonprofits/
- www.mation.com/careers-at-documation/
- www.mation.com/services/it-help-desk-outsourced-support/
- www.mation.com/documation-sanantonio-technology-solutions-and-printing-showcase/
- www.mation.com/areas-we-serve/katy-tx-cyber-security-support/
- www.mation.com/areas-we-serve/waco-tx-cyber-security-support/
- recruiting2.ultipro.com/DOC1002DOCU/JobBoard/4ea8a6cc-480a-4f5f-8bbb-c4df67bf25b3/?q=&o=postedDateDesc
Anything not found stays empty. We never guess. Spot an error? Correct it.