MSP-US-MN-DOWNTOWN-COMPUTER
Downtown Computer
Managed service provider · Duluth, Minnesota
Founded 199624/7
Last checked 8 Nov 2026 · 22 sourced facts
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“Downtown Computer specializes in Managed IT Services, providing IT Consulting and IT Services in Duluth, Cloquet, Superior, Grand Rapids, Brainerd and Douglas County”reported by the company · downtowncomputer.com · 8 Nov 2026
- Staff / size
- –
- Founded
- 199630 yrs
- Offices
- 1
- Services
- 8of 13
- Industries
- 5
- Stack tools
- 2
- Certifications
- 0
- Support
- 24/7
1Stack: the tools we found
- PSA / ticketingnot found
- RMMnot found
- Remote accessScreenConnectSite
- DocumentationIT GlueDNS
- Securitynot found
- Backupnot found
- Mailnot found
Marks: DNS detected in public DNS, Site named or badged on their site, Job ad named in their job ad. “Not found” means not seen on public pages, not “not used”. See how we check.
Every tool with its source
| Tool | How we know |
|---|---|
| ScreenConnect | detected (link on their site) · downtowncomputer.com · 8 Nov 2026 |
| IT Glue | detected (public DNS) · docs.downtowncomputer.com · 8 Nov 2026 |
2Services coverage
- Help desk / IT support (offered)
- Co-managed IT (not found)
- NOC / monitoring (not found)
- SOC / MDR (not found)
- Cybersecurity (offered)
- Cloud / Microsoft 365 / Azure (offered)
- Backup / disaster recovery (offered)
- Compliance (offered)
- VoIP / UCaaS (offered)
- Networking (offered)
- IT procurement (not found)
- vCIO / consulting (offered)
- AI services (not found)
From downtowncomputer.com/services-solutions/it-consulting/, downtowncomputer.com/services-solutions/compliance-security-assessments/, downtowncomputer.com/services-solutions/daas/, downtowncomputer.com. Empty squares: not found on their pages.
Compliance frameworks named: HIPAADFARS
3Industries served
HealthcarepageManufacturingpageNonprofit / charitypageHospitalitypageProfessional servicespage
| Client size targeted | not published |
|---|
From the MSP’s industry pages and case studies. Sources: /industries/healthcare/, /industries/manufacturing/, /industries/non-profits/, /industries/hospitality/, /industries/professional-services/.
4Support model
24 hours, 7 days (as published)
| Support hours | 24/7reported by the company · downtowncomputer.com · 8 Nov 2026 |
|---|---|
| Published hours | not published |
| 24/7 monitoring | not published |
| After-hours / emergency line | not published |
| Help desk location | not published |
| Response time (as published) | respond within 60 minutesreported by the company · downtowncomputer.com · 8 Nov 2026 |
5Location and company
Outline: US Census Bureau cartographic boundaries. HQ position from its public map listing, to about 1 km.
| Headquarters | 130 W Superior St Ste LL70, Duluth, MN 55802Google Maps listing · google.com · 8 Nov 2026 |
|---|---|
| Other offices | not published |
| Service area (as published) | not published |
| Trading name | Downtown ComputerGoogle Maps listing · google.com · 8 Nov 2026 |
| Legal name | not published |
| Phone (switchboard) | +1 218-733-0400Google Maps listing · google.com · 8 Nov 2026 |
| Business mailbox | not published |
| Ownership | not published |
| Google rating | 4.6 / 5 from 78 reviewsGoogle Maps listing · google.com · 7 Nov 2026 |
6Size, certifications and peers
| Staff (their site) | not published |
|---|---|
| Size band | not published |
| LinkedIn company size | not published |
| Clients (as published) | not published |
| Microsoft partner | not published |
| Vendor partner tiers | not published |
| Own certifications | not published |
- size not published
- 2 stack tools found vs a median of 2 across 3,165 fully researched US MSPs.
- 8 of 13 services vs a median of 9.
From the public profiles on MSP Scope (sample sizes shown). Facts not found count as not found, so small or quiet websites score lower.
7Timeline
- 1996Foundedreported by the company · downtowncomputer.com · 8 Nov 2026
Only dated, sourced items. Acquisitions and rebrands appear here when the MSP or a public register states them.
8Pricing (as published)
no prices published on the pages we read
Only prices the MSP publishes for its own managed service (per user or per device). See published MSP pricing.
9Nearby and similar MSPs in Minnesota
IntegrisDuluth · 501+ staff
ITPartners+Mendota Heights · 51–200 staff
ThriveonNew Ulm · 11–50 staff
BitworksITTaylors Falls
AvarTec IncCoon Rapids · 11–50 staff
CSI Tech CorpMinneapolis · 11–50 staff
Same town first, then similar size, stack and services. More: all MSPs in Minnesota · other MSPs offering help desk / it support.
10Revision history and sources
Researched 8 Nov 2026 (full pass), last checked 8 Nov 2026. 15 public pages read.
Pages we read
- www.downtowncomputer.com/
- www.downtowncomputer.com/about-us/
- www.downtowncomputer.com/services-solutions/
- www.downtowncomputer.com/services-solutions/daas/
- www.downtowncomputer.com/services-solutions/colocation/
- www.downtowncomputer.com/services-solutions/it-consulting/
- www.downtowncomputer.com/contact-us/
- www.downtowncomputer.com/industries/
- www.downtowncomputer.com/industries/healthcare/
- www.downtowncomputer.com/industries/non-profits/
- www.downtowncomputer.com/industries/hospitality/
- www.downtowncomputer.com/2026/11/how-to-document-technology-decisions-before-an-employee-leaves/
- www.downtowncomputer.com/remote-support/
- www.downtowncomputer.com/services-solutions/compliance-security-assessments/
- www.downtowncomputer.com/services-solutions/phone-solutions/
Anything not found stays empty. We never guess. Spot an error? Correct it.