MSP-GB-WES-EBSTAR
Ebstar
Managed service provider · Newcastle, West Midlands
200 staffFounded 199724/7
Last checked 8 Nov 2026 · 28 sourced facts
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“Managed IT Services delivering specialist IT, Security, Migrations, and Network solutions. Offering bespoke services to make IT work for you.”reported by the company · ebstar.co.uk · 8 Nov 2026
- Staff / size
- 200
- Founded
- 199729 yrs
- Offices
- 1
- Services
- 9of 13
- Industries
- 0
- Stack tools
- 2
- Certifications
- 0
- Support
- 24/7
1Stack: the tools we found
- PSA / ticketingnot found
- RMMnot found
- Remote accessnot found
- Documentationnot found
- Securitynot found
- Backupnot found
- MailMicrosoft 365DNS
- NetworkingCisco MerakiSite
- Voice8x8Site
Marks: DNS detected in public DNS, Site named or badged on their site, Job ad named in their job ad. “Not found” means not seen on public pages, not “not used”. See how we check.
Every tool with its source
| Tool | How we know |
|---|---|
| Cisco Meraki | partner badge on their site · ebstar.co.uk · 8 Nov 2026 |
| 8x8 | partner badge on their site · ebstar.co.uk · 8 Nov 2026 |
| Microsoft 365 (own mail) | detected (public DNS) · ebstar.co.uk · 8 Nov 2026 |
2Services coverage
- Help desk / IT support (offered)
- Co-managed IT (not found)
- NOC / monitoring (not found)
- SOC / MDR (not found)
- Cybersecurity (offered)
- Cloud / Microsoft 365 / Azure (offered)
- Backup / disaster recovery (offered)
- Compliance (offered)
- VoIP / UCaaS (offered)
- Networking (offered)
- IT procurement (offered)
- vCIO / consulting (offered)
- AI services (not found)
From ebstar.co.uk/our-services/, ebstar.co.uk/firewall-security-services/, ebstar.co.uk/cloud-services/, ebstar.co.uk. Empty squares: not found on their pages.
Compliance frameworks named: Cyber EssentialsGDPR
3Industries served
no industry pages found
| Client size targeted | “small and medium-sized organisations”reported by the company · ebstar.co.uk · 8 Nov 2026 |
|---|
4Support model
Published hours: Monday–Friday 9am–5pm (local time)
| Support hours | 24/7reported by the company · ebstar.co.uk · 8 Nov 2026 |
|---|---|
| Published hours | Monday–Friday 9am–5pmreported by the company · ebstar.co.uk · 8 Nov 2026 |
| 24/7 monitoring | not published |
| After-hours / emergency line | yesreported by the company · ebstar.co.uk · 8 Nov 2026 |
| Help desk location | not published |
| Response time / SLA | not published |
5Location and company
Outline: ONS ITL1 regions, contains OS data © Crown copyright and database right. HQ position from its public map listing, to about 1 km.
| Headquarters | 19 Hanover St, Newcastle-under-Lyme, Newcastle ST5 1HD, United KingdomGoogle Maps listing · google.com · 8 Nov 2026 |
|---|---|
| Other offices | not published |
| Service area (as published) | Founded in 1997 in Newcastle-under-Lyme, Ebstar has been supporting businesses throughout the UK with Managed IT Services for over 20 years.reported by the company · ebstar.co.uk · 8 Nov 2026 |
| Trading name | EbstarGoogle Maps listing · google.com · 8 Nov 2026 |
| Legal name | EBSTAR LIMITEDpublic register · find-and-update.company-information.service.gov.uk · 8 Nov 2026 |
| Companies House | 06743294 · Active · SIC 62020 Information technology consultancy activities · incorporated 6 November 2008public register · find-and-update.company-information.service.gov.uk · 8 Nov 2026 |
| Phone (switchboard) | +44 1782 557700Google Maps listing · google.com · 8 Nov 2026 |
| Business mailbox | support@ebstar.co.ukreported by the company · ebstar.co.uk · 8 Nov 2026 |
| Ownership | not published |
| Google rating | 5 / 5 from 2 reviewsGoogle Maps listing · google.com · 7 Nov 2026 |
6Size, certifications and peers
| Staff (their site) | 200reported by the company · ebstar.co.uk · 8 Nov 2026 |
|---|---|
| Size band | 51–200 staffreported by the company · ebstar.co.uk · 8 Nov 2026 |
| LinkedIn company size | 2-10 employeesreported by the company · uk.linkedin.com · 8 Nov 2026 |
| Clients (as published) | 100+reported by the company · ebstar.co.uk · 8 Nov 2026 |
| Microsoft partner | not published |
| Vendor partner tiers | not published |
| Own certifications | not published |
- Larger than 72% of the 64 MSPs in West Midlands with a known size.
- 2 stack tools found vs a median of 2 across 1,579 fully researched UK MSPs.
- 9 of 13 services vs a median of 9.
From the public profiles on MSP Scope (sample sizes shown). Facts not found count as not found, so small or quiet websites score lower.
7Timeline
- 1997Foundedreported by the company · ebstar.co.uk · 8 Nov 2026
Only dated, sourced items. Acquisitions and rebrands appear here when the MSP or a public register states them.
8Pricing (as published)
no prices published on the pages we read
Only prices the MSP publishes for its own managed service (per user or per device). See published MSP pricing.
9Nearby and similar MSPs in West Midlands
ClykNewcastle
Flywheel IT ServicesBromsgrove · 51–200 staff
Commercial NetworksNewcastle
IDS-INDATAMalvern · 51–200 staff
FifosysWolverhampton · 51–200 staff
ProbrandBirmingham · 51–200 staff
Same town first, then similar size, stack and services. More: all MSPs in West Midlands · other MSPs offering help desk / it support.
10Revision history and sources
Researched 8 Nov 2026 (full pass), last checked 8 Nov 2026. 8 public pages read.
Logo: from ebstar.co.uk, the MSP’s own site, seen 8 Nov 2026; trimmed and resized only. Remove or replace it.
Pages we read
Anything not found stays empty. We never guess. Spot an error? Correct it.