MSP-US-IL-ELEMENT-CRITICAL-D
Element Critical Data Center
Managed service provider · Wood Dale, Illinois
51–200 staffFounded 2014
Website elementcritical.comLinkedIn
Last checked 8 Nov 2026 · 25 sourced facts
Is this your MSP? Claim or correct it · Remove listing or logo · Badge
“Delivering best-in-class colocation & dedicated data halls for fast deployment of your critical capacity | Learn more about our Austin Data Center”reported by the company · elementcritical.com · 8 Nov 2026
- Staff / size
- 51–200
- Founded
- 201412 yrs
- Offices
- 3
- Services
- 10of 13
- Industries
- 0
- Stack tools
- 1
- Certifications
- 2
- Support
- –
1Stack: the tools we found
- PSA / ticketingnot found
- RMMnot found
- Remote accessnot found
- Documentationnot found
- Securitynot found
- Backupnot found
- MailMicrosoft 365DNS
- Voice8x8Site
Marks: DNS detected in public DNS, Site named or badged on their site, Job ad named in their job ad. “Not found” means not seen on public pages, not “not used”. See how we check.
Every tool with its source
| Tool | How we know |
|---|---|
| 8x8 | partner badge on their site · elementcritical.com · 8 Nov 2026 |
| Microsoft 365 (own mail) | detected (public DNS) · elementcritical.com · 8 Nov 2026 |
2Services coverage
- Help desk / IT support (offered)
- Co-managed IT (not found)
- NOC / monitoring (offered)
- SOC / MDR (offered)
- Cybersecurity (offered)
- Cloud / Microsoft 365 / Azure (offered)
- Backup / disaster recovery (offered)
- Compliance (offered)
- VoIP / UCaaS (not found)
- Networking (offered)
- IT procurement (offered)
- vCIO / consulting (offered)
- AI services (not found)
From elementcritical.com, elementcritical.com/managed-it-services/, elementcritical.com/managed-internet-services/. Empty squares: not found on their pages.
Compliance frameworks named: HIPAAPCI DSSSOC 2ISO 27001
3Industries served
no industry pages found
| Client size targeted | not published |
|---|
4Support model
hours not published
| Support hours | not published |
|---|---|
| Published hours | not published |
| 24/7 monitoring | yesreported by the company · elementcritical.com · 8 Nov 2026 |
| After-hours / emergency line | not published |
| Help desk location | not published |
| Response time / SLA | not published |
5Location and company
Outline: US Census Bureau cartographic boundaries. HQ position from its public map listing, to about 1 km.
| Headquarters | 711 N Edgewood Ave, Wood Dale, IL 60191Google Maps listing · google.com · 8 Nov 2026 |
|---|---|
| Other offices | Austin, TX · Katy, TXreported by the company · elementcritical.com · 8 Nov 2026 |
| Service area (as published) | not published |
| Trading name | Element Critical Data CenterGoogle Maps listing · google.com · 8 Nov 2026 |
| Legal name | not published |
| Phone (switchboard) | +1 630-686-6492Google Maps listing · google.com · 8 Nov 2026 |
| Business mailbox | support@elementcritical.comreported by the company · elementcritical.com · 8 Nov 2026 |
| Ownership | not published |
| Google rating | not published |
6Size, certifications and peers
| Staff (their site) | not published |
|---|---|
| Size band | 51–200 staffreported by the company · linkedin.com · 8 Nov 2026 |
| LinkedIn company size | 51-200 employeesreported by the company · linkedin.com · 8 Nov 2026 |
| Clients (as published) | not published |
| Microsoft partner | not published |
| Vendor partner tiers | not published |
| Own certifications | SOC 2 · ISO 27001reported by the company · elementcritical.com · 8 Nov 2026 |
- Larger than 77% of the 109 MSPs in Illinois with a known size.
- 1 stack tool found vs a median of 1 across 5,074 fully researched US MSPs.
- 10 of 13 services vs a median of 9.
From the public profiles on MSP Scope (sample sizes shown). Facts not found count as not found, so small or quiet websites score lower.
7Timeline
- 2014Foundedreported by the company · elementcritical.com · 8 Nov 2026
Only dated, sourced items. Acquisitions and rebrands appear here when the MSP or a public register states them.
8Pricing (as published)
no prices published on the pages we read
Only prices the MSP publishes for its own managed service (per user or per device). See published MSP pricing.
9Nearby and similar MSPs in Illinois
BetterWorld TechnologyOak Brook · 51–200 staff
Onward Technologies IncNorthbrook · 51–200 staff
PSM PartnersChicago · 51–200 staff
Unique Computing Solutions, IncFrankfort · 51–200 staff
LeadingITWoodstock · 51–200 staff
7 Layer Solutions Inc.Schaumburg · 51–200 staff
Same town first, then similar size, stack and services. More: all MSPs in Illinois · other MSPs offering help desk / it support.
10Revision history and sources
Researched 8 Nov 2026 (full pass), last checked 8 Nov 2026. 12 public pages read.
Logo: from elementcritical.com, the MSP’s own site, seen 8 Nov 2026; trimmed and resized only. Remove or replace it.
Pages we read
- elementcritical.com/data-centers/austin-data-center/
- elementcritical.com/about-us/
- elementcritical.com/partner-program/
- elementcritical.com/
- elementcritical.com/managed-internet-services/
- elementcritical.com/managed-it-services/
- elementcritical.com/contact-us/
- elementcritical.com/category/industry-insights/
- elementcritical.com/careers/
- elementcritical.com/data-center-operations-and-support/
- elementcritical.com/services/compliance/
- elementcritical.com/news-insights/
Anything not found stays empty. We never guess. Spot an error? Correct it.