MSP-US-TN-EPION
EpiOn
Managed service provider · Cookeville, Tennessee
11–50 staffFounded 1997
Last checked 8 Nov 2026 · 26 sourced facts
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“Managed IT Service company providing business IT support for small and mid-sized businesses in Cookeville, Nashville, Knoxville, Chattanooga, and Tri-Cities, Tennessee”reported by the company · epion.com · 8 Nov 2026
- Staff / size
- 11–50
- Founded
- 199729 yrs
- Offices
- 1
- Services
- 12of 13
- Industries
- 2
- Stack tools
- 0
- Certifications
- 0
- Support
- –
1Stack: the tools we found
- PSA / ticketingnot found
- RMMnot found
- Remote accessnot found
- Documentationnot found
- Securitynot found
- Backupnot found
- MailMicrosoft 365DNS
Marks: DNS detected in public DNS, Site named or badged on their site, Job ad named in their job ad. “Not found” means not seen on public pages, not “not used”. See how we check.
Every tool with its source
| Tool | How we know |
|---|---|
| Microsoft 365 (own mail) | detected (public DNS) · epion.com · 8 Nov 2026 |
2Services coverage
- Help desk / IT support (offered)
- Co-managed IT (offered)
- NOC / monitoring (not found)
- SOC / MDR (offered)
- Cybersecurity (offered)
- Cloud / Microsoft 365 / Azure (offered)
- Backup / disaster recovery (offered)
- Compliance (offered)
- VoIP / UCaaS (offered)
- Networking (offered)
- IT procurement (offered)
- vCIO / consulting (offered)
- AI services (offered)
From epion.com/it-services-pricing, epion.com/cerberus-advanced-cyber-security, epion.com/co-managed-it, epion.com/resources/blog. Empty squares: not found on their pages.
Compliance frameworks named: HIPAAPCI DSSGDPR
3Industries served
ManufacturingpageArchitecture & engineeringpage
| Client size targeted | “30-150 employees”reported by the company · epion.com · 8 Nov 2026 |
|---|
From the MSP’s industry pages and case studies. Sources: /manufacturing, /aec.
4Support model
hours not published
| Support hours | not published |
|---|---|
| Published hours | not published |
| 24/7 monitoring | not published |
| After-hours / emergency line | yesreported by the company · epion.com · 8 Nov 2026 |
| Help desk location | not published |
| Response time / SLA | not published |
5Location and company
Outline: US Census Bureau cartographic boundaries. HQ position from its public map listing, to about 1 km.
| Headquarters | 410 S Lowe Ave, Cookeville, TN 38501Google Maps listing · google.com · 8 Nov 2026 |
|---|---|
| Other offices | not published |
| Service area (as published) | not published |
| Trading name | EpiOnGoogle Maps listing · google.com · 8 Nov 2026 |
| Legal name | not published |
| Phone (switchboard) | +1 931-526-3742Google Maps listing · google.com · 8 Nov 2026 |
| Business mailbox | not published |
| Ownership | not published |
| Google rating | 4.9 / 5 from 129 reviewsGoogle Maps listing · google.com · 7 Nov 2026 |
6Size, certifications and peers
| Staff (their site) | not published |
|---|---|
| Size band | 11–50 staffreported by the company · linkedin.com · 8 Nov 2026 |
| LinkedIn company size | 11-50 employeesreported by the company · linkedin.com · 8 Nov 2026 |
| Clients (as published) | not published |
| Microsoft partner | not published |
| Vendor partner tiers | not published |
| Own certifications | not published |
- Larger than 37% of the 41 MSPs in Tennessee with a known size.
- 0 stack tools found vs a median of 2 across 3,165 fully researched US MSPs.
- 12 of 13 services vs a median of 9.
From the public profiles on MSP Scope (sample sizes shown). Facts not found count as not found, so small or quiet websites score lower.
7Timeline
- 1997Foundedreported by the company · linkedin.com · 8 Nov 2026
- 2026MSP 501reported by the company · epion.com · 8 Nov 2026
Only dated, sourced items. Acquisitions and rebrands appear here when the MSP or a public register states them.
8Pricing (as published)
no prices published on the pages we read
Only prices the MSP publishes for its own managed service (per user or per device). See published MSP pricing.
9Nearby and similar MSPs in Tennessee
ExodataCookeville · 11–50 staff- Laramie Technology GroupCookeville
Tech EaglesBristol · 11–50 staff
Keystone SolutionsCleveland · 11–50 staff
Pioneer TechnologyChattanooga · 11–50 staff
Copperband Technologies, LLCClarksville · 11–50 staff
Same town first, then similar size, stack and services. More: all MSPs in Tennessee · other MSPs offering help desk / it support.
10Revision history and sources
Researched 8 Nov 2026 (full pass), last checked 8 Nov 2026. 12 public pages read.
Logo: from epion.com, the MSP’s own site, seen 8 Nov 2026; trimmed and resized only. Remove or replace it.
Pages we read
- www.epion.com/
- www.epion.com/it-services-pricing
- www.epion.com/co-managed-it
- www.epion.com/resources/blog
- www.epion.com/contact-us
- www.epion.com/aec
- www.epion.com/legal
- www.epion.com/legalpractice
- www.epion.com/manufacturing
- www.epion.com/customer-support
- www.epion.com/cerberus-advanced-cyber-security
- www.epion.com/knowledge-base/do-you-have-any-clients-like-us
Anything not found stays empty. We never guess. Spot an error? Correct it.