MSP-US-NY-EXPRESS-IT-SOLUTIO
Express IT Solutions
Managed service provider · Syracuse, New York
Founded 2005
Website expresssupport.comLinkedIn
Last checked 7 Nov 2026 · 37 sourced facts
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“Computer repair and IT support in Syracuse NY, from a Fayetteville office 7.4 miles east of downtown and a second office on Madison St. Here since 2005.”reported by the company · expresssupport.com · 7 Nov 2026
- Staff / size
- –
- Founded
- 200521 yrs
- Offices
- 2
- Services
- 11of 13
- Industries
- 11
- Stack tools
- 3
- Certifications
- 0
- Support
- Business hours
1Stack: the tools we found
- PSA / ticketingSyncroSite
- RMMnot found
- Remote accessSplashtopSite
- Documentationnot found
- Securitynot found
- Backupnot found
- Mailnot found
- NetworkingUbiquiti UniFiSite
Marks: DNS detected in public DNS, Site named or badged on their site, Job ad named in their job ad. “Not found” means not seen on public pages, not “not used”. See how we check.
Every tool with its source
| Tool | How we know |
|---|---|
| Syncro | detected (link on their site) · expresssupport.com · 7 Nov 2026 |
| Splashtop | detected (link on their site) · expresssupport.com · 7 Nov 2026 |
| Ubiquiti UniFi | partner badge on their site · expresssupport.com · 7 Nov 2026 |
2Services coverage
- Help desk / IT support (offered)
- Co-managed IT (offered)
- NOC / monitoring (not found)
- SOC / MDR (offered)
- Cybersecurity (offered)
- Cloud / Microsoft 365 / Azure (offered)
- Backup / disaster recovery (offered)
- Compliance (offered)
- VoIP / UCaaS (offered)
- Networking (offered)
- IT procurement (not found)
- vCIO / consulting (offered)
- AI services (offered)
From expresssupport.com/msp-pricing/, expresssupport.com/services/law-firm-it-support/. Empty squares: not found on their pages.
Compliance frameworks named: HIPAA
3Industries served
HealthcarepageDentalpageLegalpageAccountingpageFinancial servicespageManufacturingpageConstructionpageNonprofit / charitypageEducationpageHospitalitypageAutomotivepage
| Client size targeted | not published |
|---|
From the MSP’s industry pages and case studies. Sources: /industries/, /services/law-firm-it-support/, /services/construction-it-support/, /services/nonprofit-it-support/.
4Support model
Published hours: Monday–Friday 9–6 (local time)
| Support hours | Business hoursreported by the company · expresssupport.com · 7 Nov 2026 |
|---|---|
| Published hours | Monday–Friday 9–6reported by the company · expresssupport.com · 7 Nov 2026 |
| 24/7 monitoring | yesreported by the company · expresssupport.com · 7 Nov 2026 |
| After-hours / emergency line | yesreported by the company · expresssupport.com · 7 Nov 2026 |
| Help desk location | not published |
| Response time / SLA | not published |
5Location and company
Outline: US Census Bureau cartographic boundaries. HQ position from its public map listing, to about 1 km.
| Headquarters | 120 Madison St Ste 1000, Syracuse, NY 13202Google Maps listing · google.com · 7 Nov 2026 |
|---|---|
| Other offices | Fayetteville, NYreported by the company · expresssupport.com · 7 Nov 2026 |
| Service area (as published) | Industries we serve All industries Power Plants and Peakers Manufacturing Accounting Firms Micron-Area Businesses Dental Offices Medical Offices Law Firms Fi…reported by the company · expresssupport.com · 7 Nov 2026 |
| Trading name | Express IT SolutionsGoogle Maps listing · google.com · 7 Nov 2026 |
| Legal name | Express Computer Service L.L.C.their site’s structured data · expresssupport.com · 7 Nov 2026 |
| Phone (switchboard) | +1 315-682-6372Google Maps listing · google.com · 7 Nov 2026 |
| Business mailbox | help@expresssupport.comreported by the company · expresssupport.com · 7 Nov 2026 |
| Ownership | not published |
| Google rating | 4.2 / 5 from 5 reviewsGoogle Maps listing · google.com · 7 Nov 2026 |
6Size, certifications and peers
| Staff (their site) | not published |
|---|---|
| Size band | not published |
| LinkedIn company size | not published |
| Clients (as published) | not published |
| Microsoft partner | not published |
| Vendor partner tiers | not published |
| Own certifications | not published |
- size not published
- 3 stack tools found vs a median of 1 across 8,920 fully researched US MSPs.
- 11 of 13 services vs a median of 8.
From the public profiles on MSP Scope (sample sizes shown). Facts not found count as not found, so small or quiet websites score lower.
7Timeline
- 2005Foundedtheir site’s structured data · expresssupport.com · 7 Nov 2026
Only dated, sourced items. Acquisitions and rebrands appear here when the MSP or a public register states them.
8Pricing (as published)
| Price | Per | Plan | Source |
|---|---|---|---|
| $99 | user / month | – | reported by the company · expresssupport.com · 8 Nov 2026 |
Only prices the MSP publishes for its own managed service (per user or per device). See published MSP pricing.
9Nearby and similar MSPs in Syracuse
TCI TechnologiesWilliston Park · 11–50 staff
BMB SolutionsHauppauge · 11–50 staff
smartIT LLCBay Shore
Intrinsic Technology GroupNew York · 51–200 staff
StoredTechAlbany · 51–200 staff
My Tech Solution, INCMineola
Same town first, then similar size, stack and services. More: all MSPs in Syracuse · all MSPs in New York · other MSPs offering help desk / it support.
10Revision history and sources
Researched 7 Nov 2026 (full pass), last checked 7 Nov 2026. 11 public pages read.
Logo: from res.cloudinary.com, the MSP’s own site, seen 8 Nov 2026; trimmed and resized only. Remove or replace it.
Pages we read
- expresssupport.com/service-areas/computer-repair-and-it-service-in-syracuse-ny/?utm_source=google&utm_medium=organic&utm_campaign=gbp-syracuse
- expresssupport.com/about-us/
- expresssupport.com/msp-pricing/
- expresssupport.com/services/voip/
- expresssupport.com/service-areas/
- expresssupport.com/contact/
- expresssupport.com/industries/
- expresssupport.com/services/law-firm-it-support/
- expresssupport.com/services/nonprofit-it-support/
- expresssupport.com/services/construction-it-support/
- expresssupport.com/remote-support/
Anything not found stays empty. We never guess. Spot an error? Correct it.