MSP-US-MA-FAIROAKS-IT
Fairoaks IT
Managed service provider · Franklin, Massachusetts
11–50 staffFounded 1991
Website fairoaksit.comLinkedIn
Last checked 8 Nov 2026 · 32 sourced facts
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“Managed IT and help desk for Eastern Massachusetts and Rhode Island. Local support from Fairoaks IT in Franklin, MA since 1991.”reported by the company · fairoaksit.com · 8 Nov 2026
- Staff / size
- 11–50
- Founded
- 199135 yrs
- Offices
- 2
- Services
- 12of 13
- Industries
- 6
- Stack tools
- 0
- Certifications
- 1
- Support
- –
1Stack: the tools we found
- PSA / ticketingnot found
- RMMnot found
- Remote accessnot found
- Documentationnot found
- Securitynot found
- Backupnot found
- MailMicrosoft 365DNS
Marks: DNS detected in public DNS, Site named or badged on their site, Job ad named in their job ad. “Not found” means not seen on public pages, not “not used”. See how we check.
Every tool with its source
| Tool | How we know |
|---|---|
| Microsoft 365 (own mail) | detected (public DNS) · fairoaksit.com · 8 Nov 2026 |
2Services coverage
- Help desk / IT support (offered)
- Co-managed IT (offered)
- NOC / monitoring (offered)
- SOC / MDR (offered)
- Cybersecurity (offered)
- Cloud / Microsoft 365 / Azure (offered)
- Backup / disaster recovery (offered)
- Compliance (offered)
- VoIP / UCaaS (offered)
- Networking (offered)
- IT procurement (offered)
- vCIO / consulting (offered)
- AI services (not found)
From fairoaksit.com/vcio-services/, fairoaksit.com/managed-it-services/. Empty squares: not found on their pages.
Compliance frameworks named: HIPAACMMCNISTFTC Safeguards
3Industries served
HealthcarepageAccountingpageManufacturingpageConstructionpageNonprofit / charitypageProfessional servicespage
| Client size targeted | not published |
|---|
From the MSP’s industry pages and case studies. Sources: /industries/healthcare/, /industries/accounting/, /industries/manufacturing-it/, /industries/construction-it/, /industries/church-it/, /industries/professional-services/.
4Support model
hours not published
| Support hours | not published |
|---|---|
| Published hours | not published |
| 24/7 monitoring | yesreported by the company · fairoaksit.com · 8 Nov 2026 |
| After-hours / emergency line | yesreported by the company · fairoaksit.com · 8 Nov 2026 |
| Help desk location | not published |
| Response time / SLA | not published |
5Location and company
Outline: US Census Bureau cartographic boundaries. HQ position from its public map listing, to about 1 km.
| Headquarters | 1000 Franklin Village Drive #303, Franklin, MA 02038Google Maps listing · google.com · 8 Nov 2026 |
|---|---|
| Other offices | Belmont, NCreported by the company · fairoaksit.com · 8 Nov 2026 |
| Service area (as published) | Serving Boston, Worcester, Providence, RI and surrounding areas.reported by the company · fairoaksit.com · 8 Nov 2026 |
| Trading name | Fairoaks ITGoogle Maps listing · google.com · 8 Nov 2026 |
| Legal name | not published |
| Phone (switchboard) | +1 774-222-5500Google Maps listing · google.com · 8 Nov 2026 |
| Business mailbox | sales@fairoaksit.comreported by the company · fairoaksit.com · 8 Nov 2026 |
| Ownership | not published |
| Google rating | 4.9 / 5 from 40 reviewsGoogle Maps listing · google.com · 7 Nov 2026 |
6Size, certifications and peers
| Staff (their site) | not published |
|---|---|
| Size band | 11–50 staffreported by the company · linkedin.com · 8 Nov 2026 |
| LinkedIn company size | 11-50 employeesreported by the company · linkedin.com · 8 Nov 2026 |
| Clients (as published) | not published |
| Microsoft partner | Microsoft Partnerpartner badge on their site · fairoaksit.com · 8 Nov 2026 |
| Vendor partner tiers | not published |
| Own certifications | not published |
- Larger than 26% of the 53 MSPs in Massachusetts with a known size.
- 0 stack tools found vs a median of 2 across 3,165 fully researched US MSPs.
- 12 of 13 services vs a median of 9.
From the public profiles on MSP Scope (sample sizes shown). Facts not found count as not found, so small or quiet websites score lower.
7Timeline
- 1991Foundedtheir site’s structured data · fairoaksit.com · 8 Nov 2026
Only dated, sourced items. Acquisitions and rebrands appear here when the MSP or a public register states them.
8Pricing (as published)
no prices published on the pages we read
Only prices the MSP publishes for its own managed service (per user or per device). See published MSP pricing.
9Nearby and similar MSPs in Massachusetts
Triton TechnologiesWorcester · 11–50 staff- Tech Advisors Managed IT ServicesBoston · 11–50 staff
Bryley Systems IncWorcester · 11–50 staff
Bluebox1 Technology LLCNorth Andover · 11–50 staff
Technology Advisory GroupWorcester · 11–50 staff
APC IntegratedBoston · 11–50 staff
Same town first, then similar size, stack and services. More: all MSPs in Massachusetts · other MSPs offering help desk / it support.
10Revision history and sources
Researched 8 Nov 2026 (full pass), last checked 8 Nov 2026. 7 public pages read.
Logo: from fairoaksit.com, the MSP’s own site, seen 8 Nov 2026; trimmed and resized only. Remove or replace it.
Pages we read
Anything not found stays empty. We never guess. Spot an error? Correct it.