
MSP-GB-SOU-FIRECREST-IT-LTD
Firecrest IT Ltd
Managed service provider · Waterlooville, South East England
Founded 200924/7
Last checked 8 Nov 2026 · 14 sourced facts
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“Most Trusted IT Support Business 2023”reported by the company · firecrestit.com · 8 Nov 2026
- Staff / size
- –
- Founded
- 200917 yrs
- Offices
- 2
- Services
- 4of 13
- Industries
- 0
- Stack tools
- 0
- Certifications
- 0
- Support
- 24/7
1Stack: the tools we found
- PSA / ticketingnot found
- RMMnot found
- Remote accessnot found
- Documentationnot found
- Securitynot found
- Backupnot found
- MailMicrosoft 365DNS
Marks: DNS detected in public DNS, Site named or badged on their site, Job ad named in their job ad. “Not found” means not seen on public pages, not “not used”. See how we check.
Every tool with its source
| Tool | How we know |
|---|---|
| Microsoft 365 (own mail) | detected (public DNS) · firecrestit.com · 8 Nov 2026 |
2Services coverage
- Help desk / IT support (offered)
- Co-managed IT (not found)
- NOC / monitoring (not found)
- SOC / MDR (not found)
- Cybersecurity (not found)
- Cloud / Microsoft 365 / Azure (not found)
- Backup / disaster recovery (offered)
- Compliance (not found)
- VoIP / UCaaS (not found)
- Networking (offered)
- IT procurement (offered)
- vCIO / consulting (not found)
- AI services (not found)
From firecrestit.com/support/, firecrestit.com/upgrade/, firecrestit.com. Empty squares: not found on their pages.
3Industries served
no industry pages found
| Client size targeted | “SME”reported by the company · firecrestit.com · 8 Nov 2026 |
|---|
4Support model
24 hours, 7 days (as published)
| Support hours | 24/7reported by the company · firecrestit.com · 8 Nov 2026 |
|---|---|
| Published hours | not published |
| 24/7 monitoring | not published |
| After-hours / emergency line | not published |
| Help desk location | not published |
| Response time / SLA | not published |
5Location and company
Outline: ONS ITL1 regions, contains OS data © Crown copyright and database right. HQ position from its public map listing, to about 1 km.
| Headquarters | Ashling Gardens, Denmead, Waterlooville PO7 6PR, United KingdomGoogle Maps listing · google.com · 8 Nov 2026 |
|---|---|
| Other offices | Monmouthreported by the company · firecrestit.com · 8 Nov 2026 |
| Service area (as published) | not published |
| Trading name | Firecrest IT LtdGoogle Maps listing · google.com · 8 Nov 2026 |
| Legal name | FIRECREST IT LIMITEDpublic register · find-and-update.company-information.service.gov.uk · 8 Nov 2026 |
| Companies House | 07084873 · Active · SIC 62020 Information technology consultancy activities · incorporated 24 November 2009public register · find-and-update.company-information.service.gov.uk · 8 Nov 2026 |
| Phone (switchboard) | +44 7767 302836Google Maps listing · google.com · 8 Nov 2026 |
| Business mailbox | not published |
| Ownership | not published |
| Google rating | 4.9 / 5 from 28 reviewsGoogle Maps listing · google.com · 7 Nov 2026 |
6Size, certifications and peers
| Staff (their site) | not published |
|---|---|
| Size band | not published |
| LinkedIn company size | not published |
| Clients (as published) | not published |
| Microsoft partner | not published |
| Vendor partner tiers | not published |
| Own certifications | not published |
- size not published
- 0 stack tools found vs a median of 2 across 2,540 fully researched UK MSPs.
- 4 of 13 services vs a median of 8.
From the public profiles on MSP Scope (sample sizes shown). Facts not found count as not found, so small or quiet websites score lower.
7Timeline
- 2009Foundedreported by the company · firecrestit.com · 8 Nov 2026
Only dated, sourced items. Acquisitions and rebrands appear here when the MSP or a public register states them.
8Pricing (as published)
no prices published on the pages we read
Only prices the MSP publishes for its own managed service (per user or per device). See published MSP pricing.
9Nearby and similar MSPs in Waterlooville
Managed247Milton Keynes · 51–200 staff
Advania UKMilton Keynes · 501+ staff
Cloud AgileMilton Keynes · 11–50 staff
Aztech IT SolutionsMilton Keynes · 51–200 staff
Qual LimitedHorley · 11–50 staff
Connection TechnologiesLee-on-the-Solent · 11–50 staff
Same town first, then similar size, stack and services. More: all MSPs in Waterlooville · all MSPs in South East England · other MSPs offering help desk / it support.
10Revision history and sources
Researched 8 Nov 2026 (full pass), last checked 8 Nov 2026. 5 public pages read.
Logo: from firecrestit.com, the MSP’s own site, seen 8 Nov 2026; trimmed and resized only. Remove or replace it.
Pages we read
Anything not found stays empty. We never guess. Spot an error? Correct it.