MSP-US-WA-FIREFLY
Firefly
Managed service provider · Wenatchee, Washington
Founded 199224/7
Last checked 7 Nov 2026 · 13 sourced facts
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“Firefly offers expert cybersecurity & network IT services for small businesses. Contact us for tailored solutions today!”reported by the company · thinkfirefly.com · 7 Nov 2026
- Staff / size
- –
- Founded
- 199234 yrs
- Offices
- 1
- Services
- 5of 13
- Industries
- 0
- Stack tools
- 2
- Certifications
- 0
- Support
- 24/7
1Stack: the tools we found
- PSA / ticketingAutotask PSASite
- RMMnot found
- Remote accessSplashtopSite
- Documentationnot found
- Securitynot found
- Backupnot found
- MailMicrosoft 365DNS
Marks: DNS detected in public DNS, Site named or badged on their site, Job ad named in their job ad. “Not found” means not seen on public pages, not “not used”. See how we check.
Every tool with its source
| Tool | How we know |
|---|---|
| Autotask PSA | detected (link on their site) · thinkfirefly.com · 7 Nov 2026 |
| Splashtop | detected (link on their site) · thinkfirefly.com · 7 Nov 2026 |
| Microsoft 365 (own mail) | detected (public DNS) · thinkfirefly.com · 7 Nov 2026 |
2Services coverage
- Help desk / IT support (offered)
- Co-managed IT (not found)
- NOC / monitoring (not found)
- SOC / MDR (not found)
- Cybersecurity (offered)
- Cloud / Microsoft 365 / Azure (offered)
- Backup / disaster recovery (offered)
- Compliance (not found)
- VoIP / UCaaS (not found)
- Networking (offered)
- IT procurement (not found)
- vCIO / consulting (not found)
- AI services (not found)
From thinkfirefly.com/network-it-services. Empty squares: not found on their pages.
3Industries served
no industry pages found
| Client size targeted | not published |
|---|
4Support model
24 hours, 7 days (as published)
| Support hours | 24/7reported by the company · thinkfirefly.com · 7 Nov 2026 |
|---|---|
| Published hours | not published |
| 24/7 monitoring | yesreported by the company · thinkfirefly.com · 7 Nov 2026 |
| After-hours / emergency line | not published |
| Help desk location | not published |
| Response time / SLA | not published |
5Location and company
Outline: US Census Bureau cartographic boundaries. HQ position from its public map listing, to about 1 km.
| Headquarters | 21 S Chelan Ave, Wenatchee, WA 98801Google Maps listing · google.com · 7 Nov 2026 |
|---|---|
| Other offices | not published |
| Service area (as published) | not published |
| Trading name | FireflyGoogle Maps listing · google.com · 7 Nov 2026 |
| Legal name | not published |
| Phone (switchboard) | +1 509-663-8324Google Maps listing · google.com · 7 Nov 2026 |
| Business mailbox | not published |
| Ownership | not published |
| Google rating | 4.7 / 5 from 92 reviewsGoogle Maps listing · google.com · 7 Nov 2026 |
6Size, certifications and peers
| Staff (their site) | not published |
|---|---|
| Size band | not published |
| LinkedIn company size | not published |
| Clients (as published) | not published |
| Microsoft partner | not published |
| Vendor partner tiers | not published |
| Own certifications | not published |
- size not published
- 2 stack tools found vs a median of 1 across 5,074 fully researched US MSPs.
- 5 of 13 services vs a median of 9.
From the public profiles on MSP Scope (sample sizes shown). Facts not found count as not found, so small or quiet websites score lower.
7Timeline
- 1992Foundedreported by the company · thinkfirefly.com · 7 Nov 2026
Only dated, sourced items. Acquisitions and rebrands appear here when the MSP or a public register states them.
8Pricing (as published)
no prices published on the pages we read
Only prices the MSP publishes for its own managed service (per user or per device). See published MSP pricing.
9Nearby and similar MSPs in Washington
Key MethodsWenatchee · 11–50 staff
IT HavenKennewick · 11–50 staff
ExecutechSpokane Valley · 51–200 staff
inTech ConsultingKent · 11–50 staff
HTG Inc.Ridgefield · 51–200 staff
ISOutsourceBothell · 51–200 staff
Same town first, then similar size, stack and services. More: all MSPs in Washington · other MSPs offering help desk / it support.
10Revision history and sources
Researched 7 Nov 2026 (full pass), last checked 7 Nov 2026. 8 public pages read.
Logo: from lirp.cdn-website.com, the MSP’s own site, seen 8 Nov 2026; trimmed and resized only. Remove or replace it.
Pages we read
Anything not found stays empty. We never guess. Spot an error? Correct it.