MSP-US-MA-FIRST-CLASS-NETWOR
First Class Networks
Managed service provider · Woburn, Massachusetts
1–10 staffFounded 1996
Website firstclassnetworks.comLinkedIn
Last checked 8 Nov 2026 · 33 sourced facts
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“First Class Networks delivers expert IT support in Boston, MA. Get managed IT, cybersecurity, compliance & cloud solutions for SMBs. Call (781) 643-4433 today.”reported by the company · firstclassnetworks.com · 8 Nov 2026
- Staff / size
- 1–10
- Founded
- 199630 yrs
- Offices
- 1
- Services
- 11of 13
- Industries
- 3
- Stack tools
- 6
- Certifications
- 0
- Support
- –
1Stack: the tools we found
- PSA / ticketingnot found
- RMMnot found
- Remote accessnot found
- Documentationnot found
- SecurityHuntressSiteSentinelOneSiteMicrosoft DefenderSiteProofpointSite
- Backupnot found
- MailMicrosoft 365DNS
- NetworkingSonicWallSiteCisco MerakiSite
Marks: DNS detected in public DNS, Site named or badged on their site, Job ad named in their job ad. “Not found” means not seen on public pages, not “not used”. See how we check.
Every tool with its source
| Tool | How we know |
|---|---|
| Huntress | named on their site · firstclassnetworks.com · 8 Nov 2026 |
| SentinelOne | named on their site · firstclassnetworks.com · 8 Nov 2026 |
| Microsoft Defender | named on their site · firstclassnetworks.com · 8 Nov 2026 |
| Proofpoint | named on their site · firstclassnetworks.com · 8 Nov 2026 |
| SonicWall | named on their site · firstclassnetworks.com · 8 Nov 2026 |
| Cisco Meraki | named on their site · firstclassnetworks.com · 8 Nov 2026 |
| Microsoft 365 (own mail) | detected (public DNS) · firstclassnetworks.com · 8 Nov 2026 |
2Services coverage
- Help desk / IT support (offered)
- Co-managed IT (not found)
- NOC / monitoring (offered)
- SOC / MDR (offered)
- Cybersecurity (offered)
- Cloud / Microsoft 365 / Azure (offered)
- Backup / disaster recovery (offered)
- Compliance (offered)
- VoIP / UCaaS (offered)
- Networking (offered)
- IT procurement (offered)
- vCIO / consulting (offered)
- AI services (not found)
From firstclassnetworks.com/compliance/, firstclassnetworks.com, firstclassnetworks.com/cyber-security/, firstclassnetworks.com/law-firms/. Empty squares: not found on their pages.
Compliance frameworks named: HIPAACMMCNISTPCI DSSSOC 2FINRA
3Industries served
LegalpageFinancial servicespageManufacturingpage
| Client size targeted | “small businesses”reported by the company · firstclassnetworks.com · 8 Nov 2026 |
|---|
From the MSP’s industry pages and case studies. Sources: /law-firms/, /financial-firms/, /manufacturing/.
4Support model
hours not published
| Support hours | not published |
|---|---|
| Published hours | not published |
| 24/7 monitoring | yesreported by the company · firstclassnetworks.com · 8 Nov 2026 |
| After-hours / emergency line | not published |
| Help desk location | not published |
| Response time / SLA | not published |
5Location and company
Outline: US Census Bureau cartographic boundaries. HQ position from its public map listing, to about 1 km.
| Headquarters | 500 W Cummings Park, Woburn, MA 01801Google Maps listing · google.com · 8 Nov 2026 |
|---|---|
| Other offices | not published |
| Service area (as published) | not published |
| Trading name | First Class NetworksGoogle Maps listing · google.com · 8 Nov 2026 |
| Legal name | not published |
| Phone (switchboard) | +1 617-468-3929Google Maps listing · google.com · 8 Nov 2026 |
| Business mailbox | sales@firstclassnetworks.comreported by the company · firstclassnetworks.com · 8 Nov 2026 |
| Ownership | not published |
| Google rating | 5 / 5 from 38 reviewsGoogle Maps listing · google.com · 7 Nov 2026 |
6Size, certifications and peers
| Staff (their site) | not published |
|---|---|
| Size band | 1–10 staffreported by the company · linkedin.com · 8 Nov 2026 |
| LinkedIn company size | 2-10 employeesreported by the company · linkedin.com · 8 Nov 2026 |
| Clients (as published) | not published |
| Microsoft partner | not published |
| Vendor partner tiers | not published |
| Own certifications | not published |
- In the smallest size band, like many of the 53 MSPs in Massachusetts with a known size.
- 6 stack tools found vs a median of 2 across 3,165 fully researched US MSPs.
- 11 of 13 services vs a median of 9.
From the public profiles on MSP Scope (sample sizes shown). Facts not found count as not found, so small or quiet websites score lower.
7Timeline
- 1996Foundedreported by the company · firstclassnetworks.com · 8 Nov 2026
Only dated, sourced items. Acquisitions and rebrands appear here when the MSP or a public register states them.
8Pricing (as published)
no prices published on the pages we read
Only prices the MSP publishes for its own managed service (per user or per device). See published MSP pricing.
9Nearby and similar MSPs in Massachusetts
Meta It ProWest Bridgewater · 1–10 staff
PC DynamixBeverly · 1–10 staff
SourcepassPittsfield · 201–500 staff- Infinity Technology GroupWestport · 1–10 staff
Bryley Systems IncWorcester · 11–50 staff
Balsam Technologies IncGloucester · 1–10 staff
Same town first, then similar size, stack and services. More: all MSPs in Massachusetts · other MSPs offering help desk / it support.
10Revision history and sources
Researched 8 Nov 2026 (full pass), last checked 8 Nov 2026. 14 public pages read.
Logo: from firstclassnetworks.com, the MSP’s own site, seen 8 Nov 2026; trimmed and resized only. Remove or replace it.
Pages we read
- firstclassnetworks.com/?utm_campaign=gmb
- firstclassnetworks.com/about-us/
- firstclassnetworks.com/why-choose-us/
- firstclassnetworks.com/compliance/
- firstclassnetworks.com/cyber-security/
- firstclassnetworks.com/cloud-computing/
- firstclassnetworks.com/contact-us/
- firstclassnetworks.com/law-firms/
- firstclassnetworks.com/manufacturing/
- firstclassnetworks.com/financial-firms/
- firstclassnetworks.com/2026/09/15/right-it-support-concord/
- firstclassnetworks.com/2022/03/17/network-security-breach-confirmed-at-nvidia/
- firstclassnetworks.com/our-clients/
- firstclassnetworks.com/support-center/
Anything not found stays empty. We never guess. Spot an error? Correct it.