MSP-GB-WES-FIRSTNET-DIRECT-LT

FirstNet Direct Ltd

Managed service provider · Tamworth, West Midlands

24/7

Last checked 7 Nov 2026 · 42 sourced facts

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“Proactive Managed IT (MSP) and 24/7 Managed Cyber Security (MSSP) for UK businesses. Cyber Essentials certified. Microsoft 365, Azure, Cloud, VoIP and SOC services from UK-based engineers.”reported by the company · firstnetdirect.co.uk · 7 Nov 2026

Staff / size: –
Founded: –
Offices: 1
Services: 11of 13
Industries: 6
Stack tools: 8
Certifications: 1
Support: 24/7

1Stack: the tools we found

PSA / ticketingnot found
RMMAteraDNS
Remote accessnot found
Documentationnot found
SecuritySentinelOneSite CrowdStrikeSite Microsoft DefenderSite MimecastSite
Backupnot found
Mailnot found
NetworkingFortinetSite WatchGuardSite Cisco MerakiSite

Marks: DNS detected in public DNS, Site named or badged on their site, Job ad named in their job ad. “Not found” means not seen on public pages, not “not used”. See how we check.

Every tool with its source

Tool	How we know
Atera	detected (public DNS) · helpdesk.firstnetdirect.co.uk · 7 Nov 2026
SentinelOne	named on their site · firstnetdirect.co.uk · 8 Nov 2026
CrowdStrike	named on their site · firstnetdirect.co.uk · 7 Nov 2026
Microsoft Defender	named on their site · firstnetdirect.co.uk · 8 Nov 2026
Mimecast	named on their site · firstnetdirect.co.uk · 7 Nov 2026
Fortinet	named on their site · firstnetdirect.co.uk · 7 Nov 2026
WatchGuard	named on their site · firstnetdirect.co.uk · 7 Nov 2026
Cisco Meraki	named on their site · firstnetdirect.co.uk · 8 Nov 2026

2Services coverage

From firstnetdirect.co.uk/packages.php, firstnetdirect.co.uk/request-a-service.php. Empty squares: not found on their pages.

Compliance frameworks named: Cyber EssentialsCyber Essentials PlusISO 27001GDPR

3Industries served

Healthcarepage Dentalpage Legalpage Accountingpage Financial servicespage Professional servicespage

Client size targeted	“10–500 users”reported by the company · firstnetdirect.co.uk · 7 Nov 2026

From the MSP’s industry pages and case studies. Sources: /industries/healthcare.php, /industries/legal.php, /industries/finance.php, /industries/professional-services.php.

4Support model

Published hours: Mon–Fri 08:00–18:00 (local time)

Support hours	24/7reported by the company · firstnetdirect.co.uk · 8 Nov 2026
Published hours	Mon–Fri 08:00–18:00reported by the company · firstnetdirect.co.uk · 7 Nov 2026
24/7 monitoring	yesreported by the company · firstnetdirect.co.uk · 7 Nov 2026
After-hours / emergency line	not published
Help desk location	UK-basedreported by the company · firstnetdirect.co.uk · 7 Nov 2026
Outsourcing (as published)	Says it does not outsourcereported by the company · firstnetdirect.co.uk · 8 Nov 2026
Response time / SLA	not published

5Location and company

HQ · West Midlands

Outline: ONS ITL1 regions, contains OS data © Crown copyright and database right. HQ position from its public map listing, to about 1 km.

Headquarters	28 Croft Cl, Two Gates, Tamworth B77 1BF, United KingdomGoogle Maps listing · google.com · 7 Nov 2026
Other offices	not published
Service area (as published)	not published
Trading name	FirstNet Direct LtdGoogle Maps listing · google.com · 7 Nov 2026
Legal name	Firstnet Direct Limitedreported by the company · firstnetdirect.co.uk · 7 Nov 2026
Companies House	07132409 · Active · SIC 62020 Information technology consultancy activities · incorporated 21 January 2010public register · find-and-update.company-information.service.gov.uk · 7 Nov 2026
Phone (switchboard)	+44 1827 218300Google Maps listing · google.com · 7 Nov 2026
Business mailbox	support@firstnetdirect.co.ukreported by the company · firstnetdirect.co.uk · 7 Nov 2026
Ownership	not published
Google rating	5 / 5 from 12 reviewsGoogle Maps listing · google.com · 7 Nov 2026

6Size, certifications and peers

Staff (their site)	not published
Size band	not published
LinkedIn company size	not published
Clients (as published)	not published
Microsoft partner	Microsoft Partnerpartner badge on their site · firstnetdirect.co.uk · 7 Nov 2026
Vendor partner tiers	not published
Own certifications	not published

Compared with peers

size not published
8 stack tools found vs a median of 2 across 1,579 fully researched UK MSPs.
11 of 13 services vs a median of 9.

From the public profiles on MSP Scope (sample sizes shown). Facts not found count as not found, so small or quiet websites score lower.

7Pricing (as published)

Price	Per	Plan	Source
£10	device / month	–	reported by the company · firstnetdirect.co.uk · 8 Nov 2026
£50	server / month	–	reported by the company · firstnetdirect.co.uk · 8 Nov 2026

Only prices the MSP publishes for its own managed service (per user or per device). See published MSP pricing.

8Nearby and similar MSPs in Tamworth

Same town first, then similar size, stack and services. More: all MSPs in Tamworth · all MSPs in West Midlands · other MSPs offering help desk / it support.

9Revision history and sources

Researched 7 Nov 2026 (full pass), last checked 7 Nov 2026. 13 public pages read.

Logo: from firstnetdirect.co.uk, the MSP’s own site, seen 8 Nov 2026; trimmed and resized only. Remove or replace it.

Pages we read

Anything not found stays empty. We never guess. Spot an error? Correct it.