MSP-US-MA-FLAGSHIP-LAB-SERVI
Flagship Lab Services
Managed service provider · Somerville, Massachusetts
501+ staffFounded 201624/7
Website flagshipinc.comLinkedIn
Last checked 8 Nov 2026 · 29 sourced facts
Is this your MSP? Claim or correct it · Remove listing or logo · Badge
“Our Managed IT Services are tailored to meet specific needs of your business, whether you're a start-up or an established enterprise.”reported by the company · flagshipinc.com · 8 Nov 2026
- Staff / size
- 501+
- Founded
- 201610 yrs
- Offices
- 1
- Services
- 12of 13
- Industries
- 3
- Stack tools
- 5
- Certifications
- 0
- Support
- 24/7
1Stack: the tools we found
- PSA / ticketingnot found
- RMMnot found
- Remote accessnot found
- Documentationnot found
- SecuritySentinelOneSiteSophosSiteBitdefenderSiteWebrootSite
- BackupAxcientSite
- MailMicrosoft 365DNS
Marks: DNS detected in public DNS, Site named or badged on their site, Job ad named in their job ad. “Not found” means not seen on public pages, not “not used”. See how we check.
Every tool with its source
| Tool | How we know |
|---|---|
| SentinelOne | named on their site · flagshipinc.com · 8 Nov 2026 |
| Sophos | named on their site · flagshipinc.com · 8 Nov 2026 |
| Bitdefender | named on their site · flagshipinc.com · 8 Nov 2026 |
| Webroot | named on their site · flagshipinc.com · 8 Nov 2026 |
| Axcient | named on their site · flagshipinc.com · 8 Nov 2026 |
| Microsoft 365 (own mail) | detected (public DNS) · flagshipinc.com · 8 Nov 2026 |
2Services coverage
- Help desk / IT support (offered)
- Co-managed IT (offered)
- NOC / monitoring (offered)
- SOC / MDR (offered)
- Cybersecurity (offered)
- Cloud / Microsoft 365 / Azure (offered)
- Backup / disaster recovery (offered)
- Compliance (offered)
- VoIP / UCaaS (offered)
- Networking (offered)
- IT procurement (offered)
- vCIO / consulting (offered)
- AI services (not found)
From flagshipinc.com/mobile-support/, flagshipinc.com/managed-it-services/, flagshipinc.com/janitorial-services/, flagshipinc.com/services/. Empty squares: not found on their pages.
3Industries served
ManufacturingpageEducationpageLife sciencespage
| Client size targeted | not published |
|---|
From the MSP’s industry pages and case studies. Sources: /industries/business-manufacturing/, /industries/education/, /industries/life-sciences/.
4Support model
24 hours, 7 days (as published)
| Support hours | 24/7reported by the company · flagshipinc.com · 8 Nov 2026 |
|---|---|
| Published hours | not published |
| 24/7 monitoring | yesreported by the company · flagshipinc.com · 8 Nov 2026 |
| After-hours / emergency line | not published |
| Help desk location | not published |
| Response time / SLA | not published |
5Location and company
Outline: US Census Bureau cartographic boundaries. HQ position from its public map listing, to about 1 km.
| Headquarters | 265 Medford St Ste 200, Somerville, MA 02143Google Maps listing · google.com · 8 Nov 2026 |
|---|---|
| Other offices | not published |
| Service area (as published) | not published |
| Trading name | Flagship Lab ServicesGoogle Maps listing · google.com · 8 Nov 2026 |
| Legal name | not published |
| Phone (switchboard) | +1 617-616-5421Google Maps listing · google.com · 8 Nov 2026 |
| Business mailbox | info@flagshipinc.comreported by the company · flagshipinc.com · 8 Nov 2026 |
| Ownership | not published |
| Google rating | 4.5 / 5 from 2 reviewsGoogle Maps listing · google.com · 7 Nov 2026 |
6Size, certifications and peers
| Staff (their site) | not published |
|---|---|
| Size band | 501+ staffreported by the company · linkedin.com · 8 Nov 2026 |
| LinkedIn company size | 5,001-10,000 employeesreported by the company · linkedin.com · 8 Nov 2026 |
| Clients (as published) | 300+reported by the company · flagshipinc.com · 8 Nov 2026 |
| Microsoft partner | not published |
| Vendor partner tiers | not published |
| Own certifications | not published |
- Larger than 98% of the 53 MSPs in Massachusetts with a known size.
- 5 stack tools found vs a median of 2 across 3,165 fully researched US MSPs.
- 12 of 13 services vs a median of 9.
From the public profiles on MSP Scope (sample sizes shown). Facts not found count as not found, so small or quiet websites score lower.
7Timeline
- 2016Foundedreported by the company · flagshipinc.com · 8 Nov 2026
Only dated, sourced items. Acquisitions and rebrands appear here when the MSP or a public register states them.
8Pricing (as published)
no prices published on the pages we read
Only prices the MSP publishes for its own managed service (per user or per device). See published MSP pricing.
9Nearby and similar MSPs in Massachusetts
Boston IT ServicesCambridge · 11–50 staff- Dartmouth Tech ServicesDartmouth · 1–10 staff
- Alpha NetSolutions, Inc.Millbury
- Infinity Technology GroupWestport · 1–10 staff
SourcepassPittsfield · 201–500 staff
Triton TechnologiesWorcester · 11–50 staff
Same town first, then similar size, stack and services. More: all MSPs in Massachusetts · other MSPs offering help desk / it support.
10Revision history and sources
Researched 8 Nov 2026 (full pass), last checked 8 Nov 2026. 17 public pages read.
Logo: from flagshipinc.com, the MSP’s own site, seen 8 Nov 2026; trimmed and resized only. Remove or replace it.
Pages we read
- flagshipinc.com/managed-it-services/
- flagshipinc.com/about/
- flagshipinc.com/about/values/
- flagshipinc.com/services/
- flagshipinc.com/culinary-services/
- flagshipinc.com/janitorial-services/
- flagshipinc.com/contact/
- flagshipinc.com/industries/
- flagshipinc.com/industries/aviation/
- flagshipinc.com/industries/high-tech/
- flagshipinc.com/industries/education/
- flagshipinc.com/jobs/
- flagshipinc.com/jobs/apply-to-a-job/
- flagshipinc.com/mobile-support/
- flagshipinc.com/seamless-service-worldwide-technology-outage/
- flagshipinc.com/bioscience-vendor-managed-inventory-solutions/
- flagshipinc.com/compliance-auto-manufacturer-restore/
Anything not found stays empty. We never guess. Spot an error? Correct it.