MSP-GB-LON-FMDIRECT-LTD
FMDirect Ltd
Managed service provider · Coulsdon, London
Founded 200124/7
Last checked 8 Nov 2026 · 18 sourced facts
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“FM Direct provides CAFM software, managed helpdesk services, and FM support solutions. Established 2001. ISO 9001 certified.”reported by the company · fmdirect.co.uk · 8 Nov 2026
- Staff / size
- –
- Founded
- 200125 yrs
- Offices
- 2
- Services
- 5of 13
- Industries
- 0
- Stack tools
- 0
- Certifications
- 1
- Support
- 24/7
1Stack: the tools we found
- PSA / ticketingnot found
- RMMnot found
- Remote accessnot found
- Documentationnot found
- Securitynot found
- Backupnot found
- MailMicrosoft 365DNS
Marks: DNS detected in public DNS, Site named or badged on their site, Job ad named in their job ad. “Not found” means not seen on public pages, not “not used”. See how we check.
Every tool with its source
| Tool | How we know |
|---|---|
| Microsoft 365 (own mail) | detected (public DNS) · fmdirect.co.uk · 8 Nov 2026 |
2Services coverage
- Help desk / IT support (offered)
- Co-managed IT (not found)
- NOC / monitoring (not found)
- SOC / MDR (not found)
- Cybersecurity (not found)
- Cloud / Microsoft 365 / Azure (offered)
- Backup / disaster recovery (offered)
- Compliance (offered)
- VoIP / UCaaS (not found)
- Networking (not found)
- IT procurement (not found)
- vCIO / consulting (offered)
- AI services (not found)
From fmdirect.co.uk/pricing, fmdirect.co.uk/services/cloud-service, fmdirect.co.uk/services. Empty squares: not found on their pages.
3Industries served
no industry pages found
| Client size targeted | not published |
|---|
4Support model
Published hours: Monday–Friday 9am–5:30pm (local time)
| Support hours | 24/7reported by the company · fmdirect.co.uk · 8 Nov 2026 |
|---|---|
| Published hours | Monday–Friday 9am–5:30pmreported by the company · fmdirect.co.uk · 8 Nov 2026 |
| 24/7 monitoring | not published |
| After-hours / emergency line | yesreported by the company · fmdirect.co.uk · 8 Nov 2026 |
| Help desk location | UK-basedreported by the company · fmdirect.co.uk · 8 Nov 2026 |
| Response time / SLA | not published |
5Location and company
Outline: ONS ITL1 regions, contains OS data © Crown copyright and database right. HQ position from its public map listing, to about 1 km.
| Headquarters | 26 Breakfield, Coulsdon CR5 2HS, United KingdomGoogle Maps listing · google.com · 8 Nov 2026 |
|---|---|
| Other offices | East Sussexreported by the company · fmdirect.co.uk · 8 Nov 2026 |
| Service area (as published) | not published |
| Trading name | FMDirect LtdGoogle Maps listing · google.com · 8 Nov 2026 |
| Legal name | FM Direct Ltd.reported by the company · fmdirect.co.uk · 8 Nov 2026 |
| Companies House | 04344891 · Active · SIC 62090 Other information technology service activities; 82990 Other business support service activities not elsewhere classified · incorporated 24 December 2001public register · find-and-update.company-information.service.gov.uk · 8 Nov 2026 |
| Phone (switchboard) | +44 845 299 0231Google Maps listing · google.com · 8 Nov 2026 |
| Business mailbox | enquiries@fmdirect.co.ukreported by the company · fmdirect.co.uk · 8 Nov 2026 |
| Ownership | not published |
| Google rating | 5 / 5 from 1 reviewGoogle Maps listing · google.com · 7 Nov 2026 |
6Size, certifications and peers
| Staff (their site) | not published |
|---|---|
| Size band | not published |
| LinkedIn company size | not published |
| Clients (as published) | not published |
| Microsoft partner | not published |
| Vendor partner tiers | not published |
| Own certifications | ISO 9001reported by the company · fmdirect.co.uk · 8 Nov 2026 |
- size not published
- 0 stack tools found vs a median of 2 across 2,540 fully researched UK MSPs.
- 5 of 13 services vs a median of 8.
From the public profiles on MSP Scope (sample sizes shown). Facts not found count as not found, so small or quiet websites score lower.
7Timeline
- 2001Foundedtheir site’s structured data · fmdirect.co.uk · 8 Nov 2026
Only dated, sourced items. Acquisitions and rebrands appear here when the MSP or a public register states them.
8Pricing (as published)
no prices published on the pages we read
Only prices the MSP publishes for its own managed service (per user or per device). See published MSP pricing.
9Nearby and similar MSPs in London
Air IT GroupLondon · 501+ staff
CloudTech24London · 11–50 staff
Highgate IT Solutions LtdLondon · 51–200 staff
TechVertu EssexGrays · 11–50 staff
Transputec LtdWembley · 51–200 staff
Design and Management Systems LtdLondon
Same town first, then similar size, stack and services. More: all MSPs in London · other MSPs offering help desk / it support.
10Revision history and sources
Researched 8 Nov 2026 (full pass), last checked 8 Nov 2026. 11 public pages read.
Logo: from fmdirect.co.uk, the MSP’s own site, seen 8 Nov 2026; trimmed and resized only. Remove or replace it.
Pages we read
- www.fmdirect.co.uk/
- www.fmdirect.co.uk/about
- www.fmdirect.co.uk/pricing
- www.fmdirect.co.uk/services
- www.fmdirect.co.uk/services/cloud-service
- www.fmdirect.co.uk/contact
- www.fmdirect.co.uk/partners
- www.fmdirect.co.uk/software/fasttrack-mobile
- www.fmdirect.co.uk/software/fasttrack-help-desk
- www.fmdirect.co.uk/support
- www.fmdirect.co.uk/software/fasttrack-web
Anything not found stays empty. We never guess. Spot an error? Correct it.