MSP-US-OH-FRANKLIN-SERVICES
Franklin Services
Managed service provider · New Albany, Ohio
11–50 staffFounded 1989
Last checked 8 Nov 2026 · 13 sourced facts
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“Feeling Like You've Outgrown Your Current IT Service Provider? No other IT consulting firm in Central Ohio can touch our fast response time, range of experience, quality customer service, or our ability to deliver tec…”reported by the company · fcsg.com · 8 Nov 2026
- Staff / size
- 11–50
- Founded
- 198937 yrs
- Offices
- 1
- Services
- 6of 13
- Industries
- 0
- Stack tools
- 0
- Certifications
- 0
- Support
- –
1Stack: the tools we found
- PSA / ticketingnot found
- RMMnot found
- Remote accessnot found
- Documentationnot found
- Securitynot found
- Backupnot found
- MailMicrosoft 365DNS
Marks: DNS detected in public DNS, Site named or badged on their site, Job ad named in their job ad. “Not found” means not seen on public pages, not “not used”. See how we check.
Every tool with its source
| Tool | How we know |
|---|---|
| Microsoft 365 (own mail) | detected (public DNS) · fcsg.com · 8 Nov 2026 |
2Services coverage
- Help desk / IT support (offered)
- Co-managed IT (not found)
- NOC / monitoring (offered)
- SOC / MDR (not found)
- Cybersecurity (not found)
- Cloud / Microsoft 365 / Azure (offered)
- Backup / disaster recovery (offered)
- Compliance (not found)
- VoIP / UCaaS (not found)
- Networking (offered)
- IT procurement (not found)
- vCIO / consulting (offered)
- AI services (not found)
From fcsg.com/hourly-it-services/, fcsg.com, fcsg.com/why-choose-us/. Empty squares: not found on their pages.
3Industries served
no industry pages found
| Client size targeted | not published |
|---|
4Support model
hours not published
| Support hours | not published |
|---|---|
| Published hours | not published |
| 24/7 monitoring | yesreported by the company · fcsg.com · 8 Nov 2026 |
| After-hours / emergency line | not published |
| Help desk location | not published |
| Response time / SLA | not published |
5Location and company
Outline: US Census Bureau cartographic boundaries. HQ position from its public map listing, to about 1 km.
| Headquarters | 6650 E Walnut St, New Albany, OH 43054Google Maps listing · google.com · 8 Nov 2026 |
|---|---|
| Other offices | not published |
| Service area (as published) | not published |
| Trading name | Franklin ServicesGoogle Maps listing · google.com · 8 Nov 2026 |
| Legal name | Franklin Computer Services Group, Inc.reported by the company · fcsg.com · 8 Nov 2026 |
| Phone (switchboard) | +1 614-431-3327Google Maps listing · google.com · 8 Nov 2026 |
| Business mailbox | info@fcsg.comreported by the company · fcsg.com · 8 Nov 2026 |
| Ownership | not published |
| Google rating | 5 / 5 from 1 reviewGoogle Maps listing · google.com · 7 Nov 2026 |
6Size, certifications and peers
| Staff (their site) | not published |
|---|---|
| Size band | 11–50 staffreported by the company · linkedin.com · 8 Nov 2026 |
| LinkedIn company size | 11-50 employeesreported by the company · linkedin.com · 8 Nov 2026 |
| Clients (as published) | not published |
| Microsoft partner | not published |
| Vendor partner tiers | not published |
| Own certifications | not published |
- Larger than 33% of the 150 MSPs in Ohio with a known size.
- 0 stack tools found vs a median of 1 across 8,920 fully researched US MSPs.
- 6 of 13 services vs a median of 8.
From the public profiles on MSP Scope (sample sizes shown). Facts not found count as not found, so small or quiet websites score lower.
7Timeline
- 1989Foundedreported by the company · fcsg.com · 8 Nov 2026
Only dated, sourced items. Acquisitions and rebrands appear here when the MSP or a public register states them.
8Pricing (as published)
no prices published on the pages we read
Only prices the MSP publishes for its own managed service (per user or per device). See published MSP pricing.
9Nearby and similar MSPs in Ohio
PSeeSolutionsNew Albany
Ashton SolutionsBeachwood · 11–50 staff
Keytel SystemsReynoldsburg · 11–50 staff- NetOps ConsultingCleveland · 11–50 staff
- Affiliated Resource GroupDublin · 11–50 staff
Compass Computer GroupAkron · 11–50 staff
Same town first, then similar size, stack and services. More: all MSPs in Ohio · other MSPs offering help desk / it support.
10Revision history and sources
Researched 8 Nov 2026 (full pass), last checked 8 Nov 2026. 7 public pages read.
Logo: from fcsg.com, the MSP’s own site, seen 8 Nov 2026; trimmed and resized only. Remove or replace it.
Pages we read
Anything not found stays empty. We never guess. Spot an error? Correct it.