MSP-US-CA-GENERATION-IX
Generation IX
Managed service provider · Los Angeles, California
11–50 staffFounded 199624/7
Website generationix.comLinkedIn
Last checked 7 Nov 2026 · 36 sourced facts
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“Managed IT services & IT support in Los Angeles: 24/7 monitoring, 5-minute help desk, cybersecurity & cloud. Serving LA since 1996. Get a free quote.”reported by the company · generationix.com · 7 Nov 2026
- Staff / size
- 11–50
- Founded
- 199630 yrs
- Offices
- 3
- Services
- 12of 13
- Industries
- 5
- Stack tools
- 2
- Certifications
- 1
- Support
- 24/7
1Stack: the tools we found
- PSA / ticketingnot found
- RMMnot found
- Remote accessScreenConnectDNS
- Documentationnot found
- SecuritySophosSite
- Backupnot found
- MailMicrosoft 365DNS
Marks: DNS detected in public DNS, Site named or badged on their site, Job ad named in their job ad. “Not found” means not seen on public pages, not “not used”. See how we check.
Every tool with its source
| Tool | How we know |
|---|---|
| ScreenConnect | detected (public DNS) · support.generationix.com · 7 Nov 2026 |
| Sophos | partner badge on their site · generationix.com · 7 Nov 2026 |
| Microsoft 365 (own mail) | detected (public DNS) · generationix.com · 7 Nov 2026 |
2Services coverage
- Help desk / IT support (offered)
- Co-managed IT (offered)
- NOC / monitoring (offered)
- SOC / MDR (offered)
- Cybersecurity (offered)
- Cloud / Microsoft 365 / Azure (offered)
- Backup / disaster recovery (offered)
- Compliance (offered)
- VoIP / UCaaS (not found)
- Networking (offered)
- IT procurement (offered)
- vCIO / consulting (offered)
- AI services (offered)
From generationix.com/contact-us/, generationix.com/siem-services/, generationix.com/it-services-los-angeles/. Empty squares: not found on their pages.
Compliance frameworks named: CMMCNISTSOC 2
3Industries served
LegalpageAccountingpageManufacturingpageConstructionpageReal estate / propertypage
| Client size targeted | “small businesses”reported by the company · generationix.com · 7 Nov 2026 |
|---|
From the MSP’s industry pages and case studies. Sources: /it-services-for-law-firms/, /it-services-for-accounting-los-angeles/, /los-angeles-industries/.
4Support model
24 hours, 7 days (as published)
| Support hours | 24/7reported by the company · generationix.com · 7 Nov 2026 |
|---|---|
| Published hours | not published |
| 24/7 monitoring | yesreported by the company · generationix.com · 7 Nov 2026 |
| After-hours / emergency line | not published |
| Help desk location | not published |
| Response time (as published) | 5-minute responsereported by the company · generationix.com · 7 Nov 2026 |
| Response time (as published) | 15-minute average issue resolutionreported by the company · generationix.com · 7 Nov 2026 |
5Location and company
Outline: US Census Bureau cartographic boundaries. HQ position from its public map listing, to about 1 km.
| Headquarters | 5839 Green Valley Cir Ste 104, Los Angeles, CA 90230Google Maps listing · google.com · 7 Nov 2026 |
|---|---|
| Other offices | Irvine, CA · San Jose, CAreported by the company · generationix.com · 7 Nov 2026 |
| Service area (as published) | not published |
| Trading name | Generation IXGoogle Maps listing · google.com · 7 Nov 2026 |
| Legal name | not published |
| Phone (switchboard) | +1 424-383-6994Google Maps listing · google.com · 7 Nov 2026 |
| Business mailbox | not published |
| Ownership | not published |
| Google rating | 4.8 / 5 from 31 reviewsGoogle Maps listing · google.com · 7 Nov 2026 |
6Size, certifications and peers
| Staff (their site) | not published |
|---|---|
| Size band | 11–50 staffreported by the company · linkedin.com · 7 Nov 2026 |
| LinkedIn company size | 11-50 employeesreported by the company · linkedin.com · 7 Nov 2026 |
| Clients (as published) | not published |
| Microsoft partner | Microsoft Solutions Partnerpartner badge on their site · generationix.com · 7 Nov 2026 |
| Vendor partner tiers | not published |
| Own certifications | not published |
- Larger than 30% of the 244 MSPs in California with a known size.
- 2 stack tools found vs a median of 2 across 3,165 fully researched US MSPs.
- 12 of 13 services vs a median of 9.
From the public profiles on MSP Scope (sample sizes shown). Facts not found count as not found, so small or quiet websites score lower.
7Timeline
- 1996Foundedtheir site’s structured data · generationix.com · 7 Nov 2026
Only dated, sourced items. Acquisitions and rebrands appear here when the MSP or a public register states them.
8Pricing (as published)
no prices published on the pages we read
Only prices the MSP publishes for its own managed service (per user or per device). See published MSP pricing.
9Nearby and similar MSPs in Los Angeles
Methodology ITLos Angeles · 11–50 staff- Be Structured Technology Group, Inc.Los Angeles · 11–50 staff
Crimson ITLos Angeles · 51–200 staff
Frontline, LLCLos Angeles · 11–50 staff
Boom LogicLos Angeles · 11–50 staff
Advanced NetworksLos Angeles
Same town first, then similar size, stack and services. More: all MSPs in Los Angeles · all MSPs in California · other MSPs offering help desk / it support.
10Revision history and sources
Researched 7 Nov 2026 (full pass), last checked 7 Nov 2026. 13 public pages read.
Logo: from generationix.com, the MSP’s own site, seen 8 Nov 2026; trimmed and resized only. Remove or replace it.
Pages we read
- www.generationix.com/it-services-los-angeles/
- www.generationix.com/why-choose-genix/
- www.generationix.com/contact-us/
- www.generationix.com/siem-services/
- www.generationix.com/cloud-solutions/
- www.generationix.com/office-moves-relocations/
- www.generationix.com/los-angeles-industries/
- www.generationix.com/it-services-for-law-firms/
- www.generationix.com/it-services-for-accounting-los-angeles/
- www.generationix.com/careers/
- www.generationix.com/it-support-irvine/
- www.generationix.com/it-compliance-services/
- www.generationix.com/managed-security-services/
Anything not found stays empty. We never guess. Spot an error? Correct it.