MSP-GB-NOR-GIACOM
Giacom
Managed service provider · Nelson, North West England
800 staff
Last checked 7 Nov 2026 · 35 sourced facts
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“Giacom is the leading digital platform for technology resellers and MSPs in the UK, offering a comprehensive range of Cloud, IT, Comms and Software services. Imagine what we can do together.”reported by the company · giacom.com · 7 Nov 2026
- Staff / size
- 800
- Founded
- –
- Offices
- 4
- Services
- 10of 13
- Industries
- 1
- Stack tools
- 7
- Certifications
- 0
- Support
- –
1Stack: the tools we found
- PSA / ticketingnot found
- RMMnot found
- Remote accessnot found
- Documentationnot found
- SecurityHuntressSiteBitdefenderSiteBarracudaSite
- BackupAcronisSite
- MailMicrosoft 365DNS
- Voice8x8Site
- DistributorGiacomSite
- Vendor, product not namedConnectWiseSite
Marks: DNS detected in public DNS, Site named or badged on their site, Job ad named in their job ad. “Not found” means not seen on public pages, not “not used”. See how we check.
Every tool with its source
| Tool | How we know |
|---|---|
| Huntress | partner badge on their site · giacom.com · 7 Nov 2026 |
| Bitdefender | partner badge on their site · giacom.com · 7 Nov 2026 |
| Barracuda | partner badge on their site · giacom.com · 7 Nov 2026 |
| Acronis | partner badge on their site · giacom.com · 7 Nov 2026 |
| Giacom | partner badge on their site · giacom.com · 7 Nov 2026 |
| 8x8 | partner badge on their site · giacom.com · 7 Nov 2026 |
| ConnectWise (product not named) | named on their site · giacom.com · 7 Nov 2026 |
| Microsoft 365 (own mail) | detected (public DNS) · giacom.com · 7 Nov 2026 |
2Services coverage
- Help desk / IT support (offered)
- Co-managed IT (not found)
- NOC / monitoring (offered)
- SOC / MDR (not found)
- Cybersecurity (offered)
- Cloud / Microsoft 365 / Azure (offered)
- Backup / disaster recovery (offered)
- Compliance (offered)
- VoIP / UCaaS (offered)
- Networking (offered)
- IT procurement (offered)
- vCIO / consulting (not found)
- AI services (offered)
From giacom.com/windows-10-end-of-life-support/, giacom.com, giacom.com/service/, giacom.com/article/industry-update-2026/. Empty squares: not found on their pages.
Compliance frameworks named: NIST
3Industries served
| Client size targeted | “20 to 250 employees”reported by the company · giacom.com · 7 Nov 2026 |
|---|
From the MSP’s industry pages and case studies. Sources: /construction/.
4Support model
hours not published
| Support hours | not published |
|---|---|
| Published hours | not published |
| 24/7 monitoring | yesreported by the company · giacom.com · 7 Nov 2026 |
| After-hours / emergency line | not published |
| Help desk location | not published |
| Response time / SLA | not published |
5Location and company
Outline: ONS ITL1 regions, contains OS data © Crown copyright and database right. HQ position from its public map listing, to about 1 km.
| Headquarters | 40 Northlight Parade, Brierfield, Nelson BB9 5EG, United KingdomGoogle Maps listing · google.com · 7 Nov 2026 |
|---|---|
| Other offices | Hessle · Northumberland · Lothbury Londonreported by the company · giacom.com · 7 Nov 2026 |
| Service area (as published) | not published |
| Trading name | GiacomGoogle Maps listing · google.com · 7 Nov 2026 |
| Legal name | GIACOM (COMMUNICATIONS) LIMITEDpublic register · find-and-update.company-information.service.gov.uk · 7 Nov 2026 |
| Companies House | 04211657 · Active · SIC 61900 Other telecommunications activities · incorporated 4 May 2001public register · find-and-update.company-information.service.gov.uk · 7 Nov 2026 |
| Phone (switchboard) | +44 330 433 3888Google Maps listing · google.com · 7 Nov 2026 |
| Business mailbox | not published |
| Ownership | Corporate parent (Companies House) Giacom Limited (13078299)public register · find-and-update.company-information.service.gov.uk · 8 Nov 2026 |
| Google rating | 4 / 5 from 5 reviewsGoogle Maps listing · google.com · 7 Nov 2026 |
6Size, certifications and peers
| Staff (their site) | 800reported by the company · careers.giacom.com · 7 Nov 2026 |
|---|---|
| Size band | 501+ staffreported by the company · careers.giacom.com · 7 Nov 2026 |
| LinkedIn company size | 501-1,000 employeesreported by the company · uk.linkedin.com · 7 Nov 2026 |
| Clients (as published) | not published |
| Microsoft partner | not published |
| Vendor partner tiers | not published |
| Own certifications | not published |
- Larger than 97% of the 103 MSPs in North West England with a known size.
- 7 stack tools found vs a median of 2 across 1,579 fully researched UK MSPs.
- 10 of 13 services vs a median of 9.
From the public profiles on MSP Scope (sample sizes shown). Facts not found count as not found, so small or quiet websites score lower.
7Timeline
- 2024Comms Business Awardsreported by the company · giacom.com · 7 Nov 2026
Only dated, sourced items. Acquisitions and rebrands appear here when the MSP or a public register states them.
8Pricing (as published)
no prices published on the pages we read
Only prices the MSP publishes for its own managed service (per user or per device). See published MSP pricing.
9Seen at events
- sponsor at Comms Business Awards 2026 (2026) on MSP Event Guide
- sponsor at Channel Live 2027 (2027) on MSP Event Guide
10Nearby and similar MSPs in North West England
Teceze LtdManchester · 501+ staff
ICT Solutions LimitedLiverpool- Linten Technologies LtdManchester · 11–50 staff
technologEManchester · 11–50 staff
FocusMacclesfield · 11–50 staff- MCS GroupLiverpool · 11–50 staff
Same town first, then similar size, stack and services. More: all MSPs in North West England · other MSPs offering help desk / it support.
11Revision history and sources
Researched 7 Nov 2026 (full pass), last checked 7 Nov 2026. 18 public pages read.
Logo: from giacom.com, the MSP’s own site, seen 8 Nov 2026; trimmed and resized only. Remove or replace it.
Pages we read
- giacom.com/
- giacom.com/about-us/
- giacom.com/company-details/
- giacom.com/service/
- giacom.com/portfolio/
- giacom.com/products-services/mobile/
- giacom.com/contact-us/
- giacom.com/partners/
- giacom.com/case-studies/
- careers.giacom.com/
- giacom.com/windows-10-end-of-life-support/
- giacom.com/construction/
- giacom.com/article/industry-update-2026/
- giacom.com/article/pstn-switch-off-industry-insights-and-next-steps/
- giacom.com/article/building-a-multi-layered-defence-strategy-insights-from-industry-experts/
- giacom.com/mobile-security/
- giacom.com/network-security/
- careers.giacom.com/pages/uk-perks-and-benefits
Anything not found stays empty. We never guess. Spot an error? Correct it.