MSP-US-MI-GUIDE-STAR

Guide Star

Managed service provider · Iron Mountain, Michigan

501+ staff24/7

Last checked 8 Nov 2026 · 23 sourced facts

Is this your MSP? Claim or correct it · Remove listing or logo · Badge

“Give residents seamless secure Wi‑Fi across the entire property from move-in to move-out. Guide Star designs, installs, monitors and supports your network 24/7.”reported by the company · guide-star.com · 8 Nov 2026

Staff / size: 501+
Founded: –
Offices: 2
Services: 10of 13
Industries: 0
Stack tools: 1
Certifications: 0
Support: 24/7

1Stack: the tools we found

PSA / ticketingZendeskSite
RMMnot found
Remote accessnot found
Documentationnot found
Securitynot found
Backupnot found
MailMicrosoft 365DNS

Marks: DNS detected in public DNS, Site named or badged on their site, Job ad named in their job ad. “Not found” means not seen on public pages, not “not used”. See how we check.

Every tool with its source

Tool	How we know
Zendesk	named on their site · guide-star.com · 8 Nov 2026
Microsoft 365 (own mail)	detected (public DNS) · guide-star.com · 8 Nov 2026

2Services coverage

From guide-star.com/business-services/. Empty squares: not found on their pages.

Compliance frameworks named: HIPAANISTSOC 2

3Industries served

no industry pages found

Client size targeted	“small to mid-size businesses”reported by the company · guide-star.com · 8 Nov 2026

4Support model

24 hours, 7 days (as published)

Support hours	24/7reported by the company · guide-star.com · 8 Nov 2026
Published hours	not published
24/7 monitoring	yesreported by the company · guide-star.com · 8 Nov 2026
After-hours / emergency line	not published
Help desk location	not published
Response time / SLA	not published

5Location and company

HQ · other offices · Michigan

Outline: US Census Bureau cartographic boundaries. HQ position from its public map listing, to about 1 km.

Headquarters	105 Kent St, Iron Mountain, MI 49801Google Maps listing · google.com · 8 Nov 2026
Other offices	Escanaba, MIreported by the company · guide-star.com · 8 Nov 2026
Service area (as published)	not published
Trading name	Guide StarGoogle Maps listing · google.com · 8 Nov 2026
Legal name	not published
Phone (switchboard)	+1 800-684-2115Google Maps listing · google.com · 8 Nov 2026
Business mailbox	sales@guide-star.comreported by the company · guide-star.com · 8 Nov 2026
Ownership	not published
Google rating	5 / 5 from 1 reviewGoogle Maps listing · google.com · 7 Nov 2026

6Size, certifications and peers

Staff (their site)	not published
Size band	501+ staffreported by the company · linkedin.com · 8 Nov 2026
LinkedIn company size	501-1,000 employeesreported by the company · linkedin.com · 8 Nov 2026
Clients (as published)	not published
Microsoft partner	not published
Vendor partner tiers	not published
Own certifications	not published

Compared with peers

Larger than 95% of the 79 MSPs in Michigan with a known size.
1 stack tool found vs a median of 1 across 5,074 fully researched US MSPs.
10 of 13 services vs a median of 9.

From the public profiles on MSP Scope (sample sizes shown). Facts not found count as not found, so small or quiet websites score lower.

7Pricing (as published)

no prices published on the pages we read

Only prices the MSP publishes for its own managed service (per user or per device). See published MSP pricing.

8Nearby and similar MSPs in Michigan

Same town first, then similar size, stack and services. More: all MSPs in Michigan · other MSPs offering help desk / it support.

9Revision history and sources

Researched 8 Nov 2026 (full pass), last checked 8 Nov 2026. 9 public pages read.

Logo: from guide-star.com, the MSP’s own site, seen 8 Nov 2026; trimmed and resized only. Remove or replace it.

Pages we read

Anything not found stays empty. We never guess. Spot an error? Correct it.