MSP-US-IL-HANDLED-IT-PARTNER
Handled IT Partners
Managed service provider · Chicago, Illinois
11–50 staffFounded 200524/7
Last checked 8 Nov 2026 · 33 sourced facts
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“Chicago-based managed IT & cybersecurity firm, 24/7 nationwide. Beyond the help desk — strategy, security, compliance & full IT management for growing businesses.”reported by the company · handled.tech · 8 Nov 2026
- Staff / size
- 11–50
- Founded
- 200521 yrs
- Offices
- 1
- Services
- 12of 13
- Industries
- 0
- Stack tools
- 7
- Certifications
- 0
- Support
- 24/7
1Stack: the tools we found
- PSA / ticketingnot found
- RMMnot found
- Remote accessnot found
- DocumentationIT GlueDNS
- SecuritySophosSiteKnowBe4SiteMimecastSite
- Backupnot found
- MailGoogle WorkspaceDNS
- NetworkingFortinetSiteUbiquiti UniFiSite
- DistributorPax8Site
Marks: DNS detected in public DNS, Site named or badged on their site, Job ad named in their job ad. “Not found” means not seen on public pages, not “not used”. See how we check.
Every tool with its source
| Tool | How we know |
|---|---|
| IT Glue | detected (public DNS) · docs.handled.tech · 8 Nov 2026 |
| Sophos | named on their site · handled.tech · 8 Nov 2026 |
| KnowBe4 | partner badge on their site · handled.tech · 8 Nov 2026 |
| Mimecast | partner badge on their site · handled.tech · 8 Nov 2026 |
| Fortinet | named on their site · handled.tech · 8 Nov 2026 |
| Ubiquiti UniFi | named on their site · handled.tech · 8 Nov 2026 |
| Pax8 | partner badge on their site · handled.tech · 8 Nov 2026 |
| Google Workspace (own mail) | detected (public DNS) · handled.tech · 8 Nov 2026 |
2Services coverage
- Help desk / IT support (offered)
- Co-managed IT (offered)
- NOC / monitoring (offered)
- SOC / MDR (not found)
- Cybersecurity (offered)
- Cloud / Microsoft 365 / Azure (offered)
- Backup / disaster recovery (offered)
- Compliance (offered)
- VoIP / UCaaS (offered)
- Networking (offered)
- IT procurement (offered)
- vCIO / consulting (offered)
- AI services (offered)
From handled.tech/pricing, handled.tech/videos/how-much-is-too-much-security, handled.tech/terms, handled.tech/partners. Empty squares: not found on their pages.
Compliance frameworks named: HIPAAPCI DSSSOC 2GDPR
3Industries served
no industry pages found
| Client size targeted | not published |
|---|
4Support model
24 hours, 7 days (as published)
| Support hours | 24/7reported by the company · handled.tech · 8 Nov 2026 |
|---|---|
| Published hours | not published |
| 24/7 monitoring | yesreported by the company · handled.tech · 8 Nov 2026 |
| After-hours / emergency line | not published |
| Help desk location | US-basedreported by the company · handled.tech · 8 Nov 2026 |
| Response time / SLA | not published |
5Location and company
Outline: US Census Bureau cartographic boundaries. HQ position from its public map listing, to about 1 km.
| Headquarters | 4950 Madison St, Chicago, IL 60076Google Maps listing · google.com · 8 Nov 2026 |
|---|---|
| Other offices | not published |
| Service area (as published) | Handled IT Partners is a Chicago-based, full-service IT and security management firm supporting companies nationwide, 24/7.reported by the company · handled.tech · 8 Nov 2026 |
| Trading name | Handled IT PartnersGoogle Maps listing · google.com · 8 Nov 2026 |
| Legal name | not published |
| Phone (switchboard) | +1 312-278-1118Google Maps listing · google.com · 8 Nov 2026 |
| Business mailbox | hello@handled.techreported by the company · handled.tech · 8 Nov 2026 |
| Ownership | not published |
| Google rating | 4.9 / 5 from 21 reviewsGoogle Maps listing · google.com · 7 Nov 2026 |
6Size, certifications and peers
| Staff (their site) | not published |
|---|---|
| Size band | 11–50 staffreported by the company · linkedin.com · 8 Nov 2026 |
| LinkedIn company size | 11-50 employeesreported by the company · linkedin.com · 8 Nov 2026 |
| Clients (as published) | not published |
| Microsoft partner | not published |
| Vendor partner tiers | not published |
| Own certifications | not published |
- Larger than 30% of the 73 MSPs in Illinois with a known size.
- 7 stack tools found vs a median of 2 across 3,165 fully researched US MSPs.
- 12 of 13 services vs a median of 9.
From the public profiles on MSP Scope (sample sizes shown). Facts not found count as not found, so small or quiet websites score lower.
7Timeline
- 2005Foundedreported by the company · linkedin.com · 8 Nov 2026
Only dated, sourced items. Acquisitions and rebrands appear here when the MSP or a public register states them.
8Pricing (as published)
no prices published on the pages we read
Only prices the MSP publishes for its own managed service (per user or per device). See published MSP pricing.
9Nearby and similar MSPs in Chicago
- Framework ITChicago · 11–50 staff
EMPIST®Chicago
Protek-IT Managed IT ServicesChicago · 11–50 staff
I.Q. Technologies, IncChicago · 11–50 staff
Cyber HouseKeeping IncChicago · 1–10 staff- Converging Networks GroupKankakee · 11–50 staff
Same town first, then similar size, stack and services. More: all MSPs in Chicago · all MSPs in Illinois · other MSPs offering help desk / it support.
10Revision history and sources
Researched 8 Nov 2026 (full pass), last checked 8 Nov 2026. 10 public pages read.
Logo: from framerusercontent.com, the MSP’s own site, seen 8 Nov 2026; trimmed and resized only. Remove or replace it.
Pages we read
Anything not found stays empty. We never guess. Spot an error? Correct it.