MSP-US-MA-HARBOR-IT
Harbor IT
Managed service provider · Lowell, Massachusetts
201–500 staffFounded 2005
Last checked 8 Nov 2026 · 29 sourced facts
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“NENS is now Harbor IT. Same dedicated managed services team. Same zero-trust cybersecurity focus. Broader Harbor resources behind them.”reported by the company · harborit.com · 8 Nov 2026
- Staff / size
- 201–500
- Founded
- 200521 yrs
- Offices
- 9
- Services
- 9of 13
- Industries
- 1
- Stack tools
- 1
- Certifications
- 0
- Support
- –
1Stack: the tools we found
- PSA / ticketingnot found
- RMMnot found
- Remote accessAnyDeskSite
- Documentationnot found
- Securitynot found
- Backupnot found
- Mailnot found
Marks: DNS detected in public DNS, Site named or badged on their site, Job ad named in their job ad. “Not found” means not seen on public pages, not “not used”. See how we check.
Every tool with its source
| Tool | How we know |
|---|---|
| AnyDesk | named on their site · harborit.com · 8 Nov 2026 |
2Services coverage
- Help desk / IT support (offered)
- Co-managed IT (not found)
- NOC / monitoring (not found)
- SOC / MDR (offered)
- Cybersecurity (offered)
- Cloud / Microsoft 365 / Azure (offered)
- Backup / disaster recovery (offered)
- Compliance (offered)
- VoIP / UCaaS (offered)
- Networking (offered)
- IT procurement (not found)
- vCIO / consulting (offered)
- AI services (not found)
From harborit.com/services/, harborit.com/managed-cyber-services/. Empty squares: not found on their pages.
Compliance frameworks named: HIPAACMMCSOC 2FINRA
3Industries served
| Client size targeted | “mid-market”reported by the company · harborit.com · 8 Nov 2026 |
|---|
From the MSP’s industry pages and case studies. Sources: /it-cybersecurity-for-multi-site-healthcare/.
4Support model
hours not published
| Support hours | not published |
|---|---|
| Published hours | not published |
| 24/7 monitoring | yesreported by the company · harborit.com · 8 Nov 2026 |
| After-hours / emergency line | not published |
| Help desk location | not published |
| Response time / SLA | not published |
5Location and company
Outline: US Census Bureau cartographic boundaries. HQ position from its public map listing, to about 1 km.
| Headquarters | 11 Kearney Square, Lowell, MA 01852Google Maps listing · google.com · 8 Nov 2026 |
|---|---|
| Other offices | New York, NY · Concord, CA · Denver, CO · Framingham, MA · Albany, NY · Salem, NH · Ontario, CA · Main St. Graham, NCreported by the company · harborit.com · 8 Nov 2026 |
| Service area (as published) | not published |
| Trading name | Harbor ITGoogle Maps listing · google.com · 8 Nov 2026 |
| Legal name | not published |
| Phone (switchboard) | +1 781-933-9300Google Maps listing · google.com · 8 Nov 2026 |
| Business mailbox | support@harborit.comreported by the company · harborit.com · 8 Nov 2026 |
| Ownership | not published |
| Google rating | 4.4 / 5 from 14 reviewsGoogle Maps listing · google.com · 7 Nov 2026 |
6Size, certifications and peers
| Staff (their site) | not published |
|---|---|
| Size band | 201–500 staffreported by the company · linkedin.com · 8 Nov 2026 |
| LinkedIn company size | 201-500 employeesreported by the company · linkedin.com · 8 Nov 2026 |
| Clients (as published) | not published |
| Microsoft partner | not published |
| Vendor partner tiers | not published |
| Own certifications | not published |
- Larger than 92% of the 53 MSPs in Massachusetts with a known size.
- 1 stack tool found vs a median of 2 across 3,165 fully researched US MSPs.
- 9 of 13 services vs a median of 9.
From the public profiles on MSP Scope (sample sizes shown). Facts not found count as not found, so small or quiet websites score lower.
7Timeline
- 2005Foundedreported by the company · harborit.com · 8 Nov 2026
Only dated, sourced items. Acquisitions and rebrands appear here when the MSP or a public register states them.
8Pricing (as published)
no prices published on the pages we read
Only prices the MSP publishes for its own managed service (per user or per device). See published MSP pricing.
9Nearby and similar MSPs in Massachusetts
- Meshworks I.T.Lowell
SourcepassPittsfield · 201–500 staff
Network CoverageDanvers · 201–500 staff
Triton TechnologiesWorcester · 11–50 staff
Boston Managed ITWaltham · 1–10 staff
Meta It ProWest Bridgewater · 1–10 staff
Same town first, then similar size, stack and services. More: all MSPs in Massachusetts · other MSPs offering help desk / it support.
10Revision history and sources
Researched 8 Nov 2026 (full pass), last checked 8 Nov 2026. 12 public pages read.
Logo: from harborit.com, the MSP’s own site, seen 8 Nov 2026; trimmed and resized only. Remove or replace it.
Pages we read
- harborit.com/nens-is-now-harbor-it/
- harborit.com/about/
- harborit.com/services/
- harborit.com/managed-it-services/
- harborit.com/managed-cyber-services/
- harborit.com/contact-us/
- harborit.com/industries/
- harborit.com/it-cybersecurity-for-multi-site-healthcare/
- harborit.com/job-openings/
- harborit.com/client-support-portal/
- harborit.com/press/
- harborit.com/event/cata-conference-presentation-with-department-of-homeland-security/
Anything not found stays empty. We never guess. Spot an error? Correct it.