MSP-US-MD-HELION-TECHNOLOGIE
Helion Technologies
Managed service provider · Baltimore, Maryland
201–500 staffFounded 1997
Website heliontechnologies.comLinkedIn
Last checked 8 Nov 2026 · 27 sourced facts
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“Helion delivers Managed IT · Cybersecurity · Compliance & Tekion Enablement for automotive & heavy truck dealerships nationwide. Get a complimentary assessment.”reported by the company · heliontechnologies.com · 8 Nov 2026
- Staff / size
- 201–500
- Founded
- 199729 yrs
- Offices
- 1
- Services
- 12of 13
- Industries
- 1
- Stack tools
- 0
- Certifications
- 0
- Support
- Business hours
1Stack: the tools we found
- PSA / ticketingnot found
- RMMnot found
- Remote accessnot found
- Documentationnot found
- Securitynot found
- Backupnot found
- MailMicrosoft 365DNS
Marks: DNS detected in public DNS, Site named or badged on their site, Job ad named in their job ad. “Not found” means not seen on public pages, not “not used”. See how we check.
Every tool with its source
| Tool | How we know |
|---|---|
| Microsoft 365 (own mail) | detected (public DNS) · heliontechnologies.com · 8 Nov 2026 |
2Services coverage
- Help desk / IT support (offered)
- Co-managed IT (offered)
- NOC / monitoring (offered)
- SOC / MDR (offered)
- Cybersecurity (offered)
- Cloud / Microsoft 365 / Azure (offered)
- Backup / disaster recovery (offered)
- Compliance (offered)
- VoIP / UCaaS (offered)
- Networking (offered)
- IT procurement (not found)
- vCIO / consulting (offered)
- AI services (offered)
From heliontechnologies.com/support/, heliontechnologies.com/karmak-it-support/, heliontechnologies.com/services/. Empty squares: not found on their pages.
Compliance frameworks named: ISO 27001FTC Safeguards
3Industries served
| Client size targeted | not published |
|---|
From the MSP’s industry pages and case studies. Sources: /heavy-truck-dealerships/.
4Support model
Published hours: Monday–Friday 8 a.m.–5 p.m. (local time)
| Support hours | Business hoursreported by the company · heliontechnologies.com · 8 Nov 2026 |
|---|---|
| Published hours | Monday–Friday 8 a.m.–5 p.m.reported by the company · heliontechnologies.com · 8 Nov 2026 |
| 24/7 monitoring | not published |
| After-hours / emergency line | yesreported by the company · heliontechnologies.com · 8 Nov 2026 |
| Help desk location | US-basedreported by the company · heliontechnologies.com · 8 Nov 2026 |
| Response time (as published) | 18-second average phone responsereported by the company · heliontechnologies.com · 8 Nov 2026 |
5Location and company
Outline: US Census Bureau cartographic boundaries. HQ position from its public map listing, to about 1 km.
| Headquarters | 3000 Falls Rd Ste 300, Baltimore, MD 21211Google Maps listing · google.com · 8 Nov 2026 |
|---|---|
| Other offices | not published |
| Service area (as published) | not published |
| Trading name | Helion TechnologiesGoogle Maps listing · google.com · 8 Nov 2026 |
| Legal name | not published |
| Phone (switchboard) | +1 877-219-8830Google Maps listing · google.com · 8 Nov 2026 |
| Business mailbox | support@heliontechnologies.comreported by the company · heliontechnologies.com · 8 Nov 2026 |
| Ownership | not published |
| Google rating | 4.9 / 5 from 251 reviewsGoogle Maps listing · google.com · 7 Nov 2026 |
6Size, certifications and peers
| Staff (their site) | not published |
|---|---|
| Size band | 201–500 staffreported by the company · linkedin.com · 8 Nov 2026 |
| LinkedIn company size | 201-500 employeesreported by the company · linkedin.com · 8 Nov 2026 |
| Clients (as published) | not published |
| Microsoft partner | not published |
| Vendor partner tiers | not published |
| Own certifications | not published |
- Larger than 89% of the 28 MSPs in Maryland with a known size.
- 0 stack tools found vs a median of 2 across 3,165 fully researched US MSPs.
- 12 of 13 services vs a median of 9.
From the public profiles on MSP Scope (sample sizes shown). Facts not found count as not found, so small or quiet websites score lower.
7Timeline
- 1997Foundedtheir site’s structured data · heliontechnologies.com · 8 Nov 2026
- 2017MSP 501reported by the company · heliontechnologies.com · 8 Nov 2026
Only dated, sourced items. Acquisitions and rebrands appear here when the MSP or a public register states them.
8Pricing (as published)
no prices published on the pages we read
Only prices the MSP publishes for its own managed service (per user or per device). See published MSP pricing.
9Nearby and similar MSPs in Baltimore
STG TechnologiesBaltimore- Klik SolutionsBaltimore
- A-Plus IT Group, IncBaltimore
Hammett Technologies, LLCBaltimore- NetQuestBaltimore · 1–10 staff
Metro Tech GroupBaltimore
Same town first, then similar size, stack and services. More: all MSPs in Baltimore · all MSPs in Maryland · other MSPs offering help desk / it support.
10Revision history and sources
Researched 8 Nov 2026 (full pass), last checked 8 Nov 2026. 18 public pages read.
Logo: from heliontechnologies.com, the MSP’s own site, seen 8 Nov 2026; trimmed and resized only. Remove or replace it.
Pages we read
- heliontechnologies.com/
- heliontechnologies.com/company/
- heliontechnologies.com/support/
- heliontechnologies.com/services/
- heliontechnologies.com/managed-ai/
- heliontechnologies.com/contact/
- heliontechnologies.com/industries/
- heliontechnologies.com/heavy-truck-dealerships/
- heliontechnologies.com/dealership-it-vendor-consolidation/
- heliontechnologies.com/dealership-it-vendor-inventory-worksheet/
- heliontechnologies.com/careers/
- heliontechnologies.com/dealership-it-manager-job-description/
- heliontechnologies.com/karmak-it-support/
- heliontechnologies.com/compliance/
- heliontechnologies.com/email-security/
- heliontechnologies.com/testimonials/
- heliontechnologies.com/press/
- www.paycomonline.net/v4/ats/web.php/portal/C0D3DE17069EEC6679F698828E1CE952/career-page
Anything not found stays empty. We never guess. Spot an error? Correct it.