MSP-US-XX-HELPDESK-TECH
Managed service provider · United States
51–200 staffFounded 202124/7
Last checked 8 Nov 2026 · 32 sourced facts
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“Nationwide IT Solutions Your IT. Simplified. Premium IT services that scale with your business. From end-user support to enterprise security, we handle the ...”reported by the company · helpdesk.tech · 8 Nov 2026
- Staff / size
- 51–200
- Founded
- 20215 yrs
- Offices
- 1
- Services
- 11of 13
- Industries
- 6
- Stack tools
- 1
- Certifications
- 0
- Support
- 24/7
1Stack: the tools we found
- PSA / ticketingnot found
- RMMnot found
- Remote accessnot found
- DocumentationIT GlueDNS
- Securitynot found
- Backupnot found
- MailMicrosoft 365DNS
Marks: DNS detected in public DNS, Site named or badged on their site, Job ad named in their job ad. “Not found” means not seen on public pages, not “not used”. See how we check.
Every tool with its source
| Tool | How we know |
|---|---|
| IT Glue | detected (public DNS) · docs.helpdesk.tech · 8 Nov 2026 |
| Microsoft 365 (own mail) | detected (public DNS) · helpdesk.tech · 8 Nov 2026 |
2Services coverage
- Help desk / IT support (offered)
- Co-managed IT (offered)
- NOC / monitoring (offered)
- SOC / MDR (not found)
- Cybersecurity (offered)
- Cloud / Microsoft 365 / Azure (offered)
- Backup / disaster recovery (offered)
- Compliance (offered)
- VoIP / UCaaS (offered)
- Networking (offered)
- IT procurement (offered)
- vCIO / consulting (offered)
- AI services (not found)
From helpdesk.tech/services/, helpdesk.tech, helpdesk.tech/services/security/, helpdesk.tech/become-an-agent/. Empty squares: not found on their pages.
Compliance frameworks named: HIPAANISTPCI DSSSOC 2ISO 27001GDPRDFARS
3Industries served
HealthcarepageLegalpageManufacturingpageConstructionpageNonprofit / charitypageAgriculturepage
| Client size targeted | not published |
|---|
From the MSP’s industry pages and case studies. Sources: /healthcare-it-services/, /industries/, /construction-it-services/, /nonprofit-it-services/.
4Support model
24 hours, 7 days (as published)
| Support hours | 24/7reported by the company · helpdesk.tech · 8 Nov 2026 |
|---|---|
| Published hours | not published |
| 24/7 monitoring | yesreported by the company · helpdesk.tech · 8 Nov 2026 |
| After-hours / emergency line | not published |
| Help desk location | not published |
| Response time / SLA | not published |
5Location and company
| Headquarters | not published |
|---|---|
| Other offices | Fresno, CAreported by the company · helpdesk.tech · 8 Nov 2026 |
| Service area (as published) | not published |
| Trading name | Google Maps listing · helpdesk.tech · 8 Nov 2026 |
| Legal name | not published |
| Phone (switchboard) | not published |
| Business mailbox | info@helpdesk.techreported by the company · helpdesk.tech · 8 Nov 2026 |
| Ownership | not published |
| Google rating | not published |
6Size, certifications and peers
| Staff (their site) | not published |
|---|---|
| Size band | 51–200 staffreported by the company · linkedin.com · 8 Nov 2026 |
| LinkedIn company size | 51-200 employeesreported by the company · linkedin.com · 8 Nov 2026 |
| Clients (as published) | not published |
| Microsoft partner | not published |
| Vendor partner tiers | not published |
| Own certifications | not published |
- Larger than 79% of the 2,754 MSPs in the US with a known size.
- 1 stack tool found vs a median of 1 across 5,074 fully researched US MSPs.
- 11 of 13 services vs a median of 9.
From the public profiles on MSP Scope (sample sizes shown). Facts not found count as not found, so small or quiet websites score lower.
7Timeline
- 2021Foundedreported by the company · linkedin.com · 8 Nov 2026
Only dated, sourced items. Acquisitions and rebrands appear here when the MSP or a public register states them.
8Pricing (as published)
no prices published on the pages we read
Only prices the MSP publishes for its own managed service (per user or per device). See published MSP pricing.
9Revision history and sources
Researched 8 Nov 2026 (full pass), last checked 8 Nov 2026. 15 public pages read.
Pages we read
- www.helpdesk.tech/
- www.helpdesk.tech/about/
- www.helpdesk.tech/services/
- www.helpdesk.tech/services/security/
- www.helpdesk.tech/legal-it-services/
- www.helpdesk.tech/contact/
- www.helpdesk.tech/industries/
- www.helpdesk.tech/nonprofit-it-services/
- www.helpdesk.tech/healthcare-it-services/
- www.helpdesk.tech/construction-it-services/
- www.helpdesk.tech/become-an-agent/
- www.helpdesk.tech/security/
- www.helpdesk.tech/testimonials/
- www.helpdesk.tech/partner-portal/
- www.helpdesk.tech/white-label-partner-terms/
Anything not found stays empty. We never guess. Spot an error? Correct it.