MSP-US-NM-HELPTEK-LLC
HelpTek LLC
Managed service provider · Albuquerque, New Mexico
1–10 staffFounded 2021
Last checked 8 Nov 2026 · 34 sourced facts
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“Professional IT services, managed IT support, cybersecurity, and computer repair for businesses and homes in Albuquerque and Santa Fe. Call (505) 720-3606.”reported by the company · helptek.us · 8 Nov 2026
- Staff / size
- 1–10
- Founded
- 20215 yrs
- Offices
- 1
- Services
- 12of 13
- Industries
- 0
- Stack tools
- 5
- Certifications
- 0
- Support
- Business hours
1Stack: the tools we found
- PSA / ticketingnot found
- RMMnot found
- Remote accessnot found
- Documentationnot found
- SecurityThreatDown (Malwarebytes)Site
- Backupnot found
- MailGoogle WorkspaceDNS
- NetworkingFortinetSiteUbiquiti UniFiSite
- Vendor, product not namedDattoSiteKaseyaSite
Marks: DNS detected in public DNS, Site named or badged on their site, Job ad named in their job ad. “Not found” means not seen on public pages, not “not used”. See how we check.
Every tool with its source
| Tool | How we know |
|---|---|
| ThreatDown (Malwarebytes) | partner badge on their site · helptek.us · 8 Nov 2026 |
| Fortinet | partner badge on their site · helptek.us · 8 Nov 2026 |
| Ubiquiti UniFi | partner badge on their site · helptek.us · 8 Nov 2026 |
| Datto (product not named) | partner badge on their site · helptek.us · 8 Nov 2026 |
| Kaseya (product not named) | partner badge on their site · helptek.us · 8 Nov 2026 |
| Google Workspace (own mail) | detected (public DNS) · helptek.us · 8 Nov 2026 |
2Services coverage
- Help desk / IT support (offered)
- Co-managed IT (offered)
- NOC / monitoring (offered)
- SOC / MDR (offered)
- Cybersecurity (offered)
- Cloud / Microsoft 365 / Azure (offered)
- Backup / disaster recovery (offered)
- Compliance (offered)
- VoIP / UCaaS (offered)
- Networking (offered)
- IT procurement (offered)
- vCIO / consulting (offered)
- AI services (not found)
From helptek.us/home-services/, helptek.us/tech-tips/albuquerque-business-it-support/, helptek.us/managed-it-services/, helptek.us/business-services/. Empty squares: not found on their pages.
Compliance frameworks named: HIPAAPCI DSSSOC 2ISO 27001
3Industries served
no industry pages found
| Client size targeted | “10-50 person”reported by the company · helptek.us · 8 Nov 2026 |
|---|
4Support model
Published hours: Monday–Friday 8 AM–4 PM (local time)
| Support hours | Business hoursreported by the company · helptek.us · 8 Nov 2026 |
|---|---|
| Published hours | Monday–Friday 8 AM–4 PMreported by the company · helptek.us · 8 Nov 2026 |
| 24/7 monitoring | yesreported by the company · helptek.us · 8 Nov 2026 |
| After-hours / emergency line | yesreported by the company · helptek.us · 8 Nov 2026 |
| Help desk location | not published |
| Response time (as published) | 1-hour responsereported by the company · helptek.us · 8 Nov 2026 |
5Location and company
Outline: US Census Bureau cartographic boundaries. HQ position from its public map listing, to about 1 km.
| Headquarters | 808 Tramway Ln NE, Albuquerque, NM 87122Google Maps listing · google.com · 8 Nov 2026 |
|---|---|
| Other offices | not published |
| Service area (as published) | Serving the Albuquerque and Santa Fe areas, we've been helping local businesses and homeowners navigate the complexities of IT infrastructure, cybersecu…reported by the company · helptek.us · 8 Nov 2026 |
| Trading name | HelpTek LLCGoogle Maps listing · google.com · 8 Nov 2026 |
| Legal name | HelpTek LLCtheir site’s structured data · helptek.us · 8 Nov 2026 |
| Phone (switchboard) | +1 505-720-3606Google Maps listing · google.com · 8 Nov 2026 |
| Business mailbox | not published |
| Ownership | not published |
| Google rating | 5 / 5 from 27 reviewsGoogle Maps listing · google.com · 7 Nov 2026 |
6Size, certifications and peers
| Staff (their site) | not published |
|---|---|
| Size band | 1–10 staffreported by the company · linkedin.com · 8 Nov 2026 |
| LinkedIn company size | 2-10 employeesreported by the company · linkedin.com · 8 Nov 2026 |
| Clients (as published) | not published |
| Microsoft partner | not published |
| Vendor partner tiers | not published |
| Own certifications | not published |
- In the smallest size band, like many of the 10 MSPs in New Mexico with a known size.
- 5 stack tools found vs a median of 1 across 7,126 fully researched US MSPs.
- 12 of 13 services vs a median of 9.
From the public profiles on MSP Scope (sample sizes shown). Facts not found count as not found, so small or quiet websites score lower.
7Timeline
- 2021Foundedreported by the company · helptek.us · 8 Nov 2026
Only dated, sourced items. Acquisitions and rebrands appear here when the MSP or a public register states them.
8Pricing (as published)
no prices published on the pages we read
Only prices the MSP publishes for its own managed service (per user or per device). See published MSP pricing.
9Nearby and similar MSPs in Albuquerque
Poweron Technology ServicesAlbuquerque · 1–10 staff
Southwest Copy SystemsAlbuquerque · 1–10 staff
SANDIA IT LLCAlbuquerque
IronEdge GroupAlbuquerque · 51–200 staff
Daedalus TeksAlbuquerque
J-Bit TechAlbuquerque
Same town first, then similar size, stack and services. More: all MSPs in Albuquerque · all MSPs in New Mexico · other MSPs offering help desk / it support.
10Revision history and sources
Researched 8 Nov 2026 (full pass), last checked 8 Nov 2026. 8 public pages read.
Logo: from helptek.us, the MSP’s own site, seen 8 Nov 2026; trimmed and resized only. Remove or replace it.
Pages we read
Anything not found stays empty. We never guess. Spot an error? Correct it.