MSP-US-KY-HENSLEY-ELAM-AND-A
Hensley Elam & Associates
Managed service provider · Lexington, Kentucky
Founded 1998
Last checked 7 Nov 2026 · 22 sourced facts
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“Proactive managed IT support and cybersecurity that reduce downtime, improve protection, and keep your business running smoothly every day.”reported by the company · hea.biz · 7 Nov 2026
- Staff / size
- –
- Founded
- 199828 yrs
- Offices
- 2
- Services
- 9of 13
- Industries
- 1
- Stack tools
- 3
- Certifications
- 0
- Support
- Business hours
1Stack: the tools we found
- PSA / ticketingnot found
- RMMNinjaOneSite
- Remote accessnot found
- Documentationnot found
- SecurityBarracudaSite
- Backupnot found
- MailMicrosoft 365DNS
- NetworkingCisco MerakiSite
Marks: DNS detected in public DNS, Site named or badged on their site, Job ad named in their job ad. “Not found” means not seen on public pages, not “not used”. See how we check.
Every tool with its source
| Tool | How we know |
|---|---|
| NinjaOne | partner badge on their site · hea.biz · 7 Nov 2026 |
| Barracuda | partner badge on their site · hea.biz · 7 Nov 2026 |
| Cisco Meraki | partner badge on their site · hea.biz · 7 Nov 2026 |
| Microsoft 365 (own mail) | detected (public DNS) · hea.biz · 7 Nov 2026 |
2Services coverage
- Help desk / IT support (offered)
- Co-managed IT (not found)
- NOC / monitoring (offered)
- SOC / MDR (not found)
- Cybersecurity (offered)
- Cloud / Microsoft 365 / Azure (offered)
- Backup / disaster recovery (offered)
- Compliance (offered)
- VoIP / UCaaS (not found)
- Networking (offered)
- IT procurement (not found)
- vCIO / consulting (offered)
- AI services (offered)
From hea.biz/business-it-support-response-time-onboarding-escalation/, hea.biz/it-services/managed-it-services/, hea.biz/it-services/, hea.biz/about-us/. Empty squares: not found on their pages.
Compliance frameworks named: HIPAA
3Industries served
| Client size targeted | not published |
|---|
From the MSP’s industry pages and case studies. Sources: /industries/medical/.
4Support model
Published hours: Monday–Friday 8:30am–5:30pm (local time)
| Support hours | Business hoursreported by the company · hea.biz · 7 Nov 2026 |
|---|---|
| Published hours | Monday–Friday 8:30am–5:30pmreported by the company · hea.biz · 7 Nov 2026 |
| 24/7 monitoring | not published |
| After-hours / emergency line | yesreported by the company · hea.biz · 7 Nov 2026 |
| Help desk location | not published |
| Response time / SLA | not published |
5Location and company
Outline: US Census Bureau cartographic boundaries. HQ position from its public map listing, to about 1 km.
| Headquarters | 163 E Main St, Lexington, KY 40507Google Maps listing · google.com · 7 Nov 2026 |
|---|---|
| Other offices | London, KYreported by the company · hea.biz · 7 Nov 2026 |
| Service area (as published) | not published |
| Trading name | Hensley Elam & AssociatesGoogle Maps listing · google.com · 7 Nov 2026 |
| Legal name | not published |
| Phone (switchboard) | +1 859-389-8182Google Maps listing · google.com · 7 Nov 2026 |
| Business mailbox | not published |
| Ownership | not published |
| Google rating | 5 / 5 from 7 reviewsGoogle Maps listing · google.com · 7 Nov 2026 |
6Size, certifications and peers
| Staff (their site) | not published |
|---|---|
| Size band | not published |
| LinkedIn company size | not published |
| Clients (as published) | not published |
| Microsoft partner | not published |
| Vendor partner tiers | not published |
| Own certifications | not published |
- size not published
- 3 stack tools found vs a median of 1 across 8,920 fully researched US MSPs.
- 9 of 13 services vs a median of 8.
From the public profiles on MSP Scope (sample sizes shown). Facts not found count as not found, so small or quiet websites score lower.
7Timeline
- 1998Foundedreported by the company · hea.biz · 7 Nov 2026
Only dated, sourced items. Acquisitions and rebrands appear here when the MSP or a public register states them.
8Pricing (as published)
no prices published on the pages we read
Only prices the MSP publishes for its own managed service (per user or per device). See published MSP pricing.
9Nearby and similar MSPs in Lexington
46SolutionsLexington · 11–50 staff
Lexington Computer SupportLexington
UPTech ITLexington · 1–10 staff
Pelycon TechnologiesLexington · 1–10 staff
REAL CyberLexington · 11–50 staff
Tactical IT Group, LLCLexington · 1–10 staff
Same town first, then similar size, stack and services. More: all MSPs in Lexington · all MSPs in Kentucky · other MSPs offering help desk / it support.
10Revision history and sources
Researched 7 Nov 2026 (full pass), last checked 7 Nov 2026. 13 public pages read.
Logo: from hea.biz, the MSP’s own site, seen 8 Nov 2026; trimmed and resized only. Remove or replace it.
Pages we read
- hea.biz/
- hea.biz/about-us/
- hea.biz/it-services/
- hea.biz/it-services/ai-automation/
- hea.biz/it-services/managed-it-services/
- hea.biz/contact-us/
- hea.biz/industries/
- hea.biz/industries/medical/
- hea.biz/industries/financial/
- hea.biz/legal-terms-conditions/
- hea.biz/business-it-support-response-time-onboarding-escalation/
- hea.biz/cyber-hygiene/
- hea.biz/news/
Anything not found stays empty. We never guess. Spot an error? Correct it.