MSP-GB-SOU-HERO-IT-SUPPORT
Hero IT Support
Managed service provider · Brighton, South East England
Last checked 7 Nov 2026 · 19 sourced facts
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“Business IT Support You Can Depend On”reported by the company · heroitsupport.com · 7 Nov 2026
- Staff / size
- –
- Founded
- –
- Offices
- 1
- Services
- 7of 13
- Industries
- 0
- Stack tools
- 1
- Certifications
- 1
- Support
- –
1Stack: the tools we found
- PSA / ticketingnot found
- RMMnot found
- Remote accessnot found
- Documentationnot found
- SecurityWebrootSite
- Backupnot found
- MailMicrosoft 365DNS
Marks: DNS detected in public DNS, Site named or badged on their site, Job ad named in their job ad. “Not found” means not seen on public pages, not “not used”. See how we check.
Every tool with its source
| Tool | How we know |
|---|---|
| Webroot | partner badge on their site · heroitsupport.com · 7 Nov 2026 |
| Microsoft 365 (own mail) | detected (public DNS) · heroitsupport.com · 7 Nov 2026 |
2Services coverage
- Help desk / IT support (offered)
- Co-managed IT (not found)
- NOC / monitoring (not found)
- SOC / MDR (not found)
- Cybersecurity (offered)
- Cloud / Microsoft 365 / Azure (offered)
- Backup / disaster recovery (offered)
- Compliance (offered)
- VoIP / UCaaS (offered)
- Networking (not found)
- IT procurement (not found)
- vCIO / consulting (offered)
- AI services (not found)
From heroitsupport.com/business-it-support/, heroitsupport.com/business-it-support-in-kent/. Empty squares: not found on their pages.
Compliance frameworks named: Cyber EssentialsISO 27001
3Industries served
no industry pages found
| Client size targeted | not published |
|---|
4Support model
hours not published
| Support hours | not published |
|---|---|
| Published hours | not published |
| 24/7 monitoring | not published |
| After-hours / emergency line | not published |
| Help desk location | not published |
| Response time / SLA | not published |
5Location and company
Outline: ONS ITL1 regions, contains OS data © Crown copyright and database right. HQ position from its public map listing, to about 1 km.
| Headquarters | Sussex Innovation Centre, Science Park Square, Brighton BN1 9SB, United KingdomGoogle Maps listing · google.com · 7 Nov 2026 |
|---|---|
| Other offices | not published |
| Service area (as published) | Hero IT Support is an innovative Brighton based small business IT Support company and, having started as a managed IT services provider in Brighton, now serv…reported by the company · heroitsupport.com · 7 Nov 2026 |
| Trading name | Hero IT SupportGoogle Maps listing · google.com · 7 Nov 2026 |
| Legal name | HERO IT SUPPORT LTDpublic register · find-and-update.company-information.service.gov.uk · 7 Nov 2026 |
| Companies House | 05685764 · Active · SIC 58290 Other software publishing; 62020 Information technology consultancy activities; 62090 Other information technology service activities; 95110 Repair of computers and peripheral equipment · incorporated 24 January 2006public register · find-and-update.company-information.service.gov.uk · 7 Nov 2026 |
| Phone (switchboard) | +44 1273 773302Google Maps listing · google.com · 7 Nov 2026 |
| Business mailbox | contact@heroitsupport.comreported by the company · heroitsupport.com · 7 Nov 2026 |
| Ownership | not published |
| Google rating | 4.7 / 5 from 23 reviewsGoogle Maps listing · google.com · 7 Nov 2026 |
6Size, certifications and peers
| Staff (their site) | not published |
|---|---|
| Size band | not published |
| LinkedIn company size | not published |
| Clients (as published) | not published |
| Microsoft partner | Microsoft Partnerpartner badge on their site · heroitsupport.com · 7 Nov 2026 |
| Vendor partner tiers | not published |
| Own certifications | not published |
- size not published
- 1 stack tool found vs a median of 2 across 2,540 fully researched UK MSPs.
- 7 of 13 services vs a median of 8.
From the public profiles on MSP Scope (sample sizes shown). Facts not found count as not found, so small or quiet websites score lower.
7Pricing (as published)
no prices published on the pages we read
Only prices the MSP publishes for its own managed service (per user or per device). See published MSP pricing.
8Nearby and similar MSPs in Brighton
Ingenio Technologies IT Support BrightonBrighton · 11–50 staff- Black Sheep Support LtdBrighton
AJT Managed IT Services LTDBrighton · 1–10 staff
Syn-Star IT Support LtdLiss · 11–50 staff
Advania UKMilton Keynes · 501+ staff
Cloud AgileMilton Keynes · 11–50 staff
Same town first, then similar size, stack and services. More: all MSPs in Brighton · all MSPs in South East England · other MSPs offering help desk / it support.
9Revision history and sources
Researched 7 Nov 2026 (full pass), last checked 7 Nov 2026. 7 public pages read.
Logo: from heroitsupport.com, the MSP’s own site, seen 8 Nov 2026; trimmed and resized only. Remove or replace it.
Pages we read
Anything not found stays empty. We never guess. Spot an error? Correct it.