
MSP-US-PA-HIGHER-INFORMATION
Higher Information Group, LLC
Managed service provider · Harrisburg, Pennsylvania
51–200 staffFounded 1969
Website higherinfogroup.comLinkedIn
Last checked 8 Nov 2026 · 35 sourced facts
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“HIG provides customers with services across four divisions, including Office Solutions, Technology Solutions, Document Solutions, and Marketing Solutions.”reported by the company · higherinfogroup.com · 8 Nov 2026
- Staff / size
- 51–200
- Founded
- 196957 yrs
- Offices
- 2
- Services
- 11of 13
- Industries
- 4
- Stack tools
- 9
- Certifications
- 0
- Support
- –
1Stack: the tools we found
- PSA / ticketingnot found
- RMMNinjaOneSite
- Remote accessnot found
- DocumentationIT GlueDNS
- SecurityHuntressSiteProofpointSiteCisco DuoSiteDNSFilterSite
- Backupnot found
- MailMicrosoft 365DNS
- NetworkingUbiquiti UniFiSite
- DistributorPax8Site
- Vendor, product not namedDattoSite
Marks: DNS detected in public DNS, Site named or badged on their site, Job ad named in their job ad. “Not found” means not seen on public pages, not “not used”. See how we check.
Every tool with its source
| Tool | How we know |
|---|---|
| NinjaOne | partner badge on their site · higherinfogroup.com · 8 Nov 2026 |
| IT Glue | detected (public DNS) · docs.higherinfogroup.com · 8 Nov 2026 |
| Huntress | partner badge on their site · higherinfogroup.com · 8 Nov 2026 |
| Proofpoint | partner badge on their site · higherinfogroup.com · 8 Nov 2026 |
| Cisco Duo | partner badge on their site · higherinfogroup.com · 8 Nov 2026 |
| DNSFilter | partner badge on their site · higherinfogroup.com · 8 Nov 2026 |
| Ubiquiti UniFi | partner badge on their site · higherinfogroup.com · 8 Nov 2026 |
| Pax8 | partner badge on their site · higherinfogroup.com · 8 Nov 2026 |
| Datto (product not named) | partner badge on their site · higherinfogroup.com · 8 Nov 2026 |
| Microsoft 365 (own mail) | detected (public DNS) · higherinfogroup.com · 8 Nov 2026 |
2Services coverage
- Help desk / IT support (offered)
- Co-managed IT (not found)
- NOC / monitoring (offered)
- SOC / MDR (not found)
- Cybersecurity (offered)
- Cloud / Microsoft 365 / Azure (offered)
- Backup / disaster recovery (offered)
- Compliance (offered)
- VoIP / UCaaS (offered)
- Networking (offered)
- IT procurement (offered)
- vCIO / consulting (offered)
- AI services (offered)
From higherinfogroup.com/solutions/, higherinfogroup.com, higherinfogroup.com/phones-cabling-security-in-a-hybrid-workplace/, higherinfogroup.com/solutions/office-solutions/. Empty squares: not found on their pages.
Compliance frameworks named: HIPAANIST
3Industries served
HealthcarepageLegalpageFinancial servicespageEducationpage
| Client size targeted | “small to mid-size businesses”reported by the company · higherinfogroup.com · 8 Nov 2026 |
|---|
From the MSP’s industry pages and case studies. Sources: /industries/healthcare/, /law-firms/, /benefits-of-using-voip-phone-systems-in-the-financial-services-industry/, /education/.
4Support model
hours not published
| Support hours | not published |
|---|---|
| Published hours | not published |
| 24/7 monitoring | yesreported by the company · higherinfogroup.com · 8 Nov 2026 |
| After-hours / emergency line | not published |
| Help desk location | not published |
| Response time / SLA | not published |
5Location and company
Outline: US Census Bureau cartographic boundaries. HQ position from its public map listing, to about 1 km.
| Headquarters | 400 N Blue Ribbon Ave, Harrisburg, PA 17112Google Maps listing · google.com · 8 Nov 2026 |
|---|---|
| Other offices | Elmira, NYreported by the company · higherinfogroup.com · 8 Nov 2026 |
| Service area (as published) | not published |
| Trading name | Higher Information Group, LLCGoogle Maps listing · google.com · 8 Nov 2026 |
| Legal name | not published |
| Phone (switchboard) | +1 717-652-3310Google Maps listing · google.com · 8 Nov 2026 |
| Business mailbox | info@higherinfogroup.comreported by the company · higherinfogroup.com · 8 Nov 2026 |
| Ownership | not published |
| Google rating | 4.7 / 5 from 32 reviewsGoogle Maps listing · google.com · 7 Nov 2026 |
6Size, certifications and peers
| Staff (their site) | not published |
|---|---|
| Size band | 51–200 staffreported by the company · linkedin.com · 8 Nov 2026 |
| LinkedIn company size | 51-200 employeesreported by the company · linkedin.com · 8 Nov 2026 |
| Clients (as published) | not published |
| Microsoft partner | not published |
| Vendor partner tiers | not published |
| Own certifications | not published |
- Larger than 85% of the 135 MSPs in Pennsylvania with a known size.
- 9 stack tools found vs a median of 1 across 7,126 fully researched US MSPs.
- 11 of 13 services vs a median of 9.
From the public profiles on MSP Scope (sample sizes shown). Facts not found count as not found, so small or quiet websites score lower.
7Timeline
- 1969Foundedreported by the company · higherinfogroup.com · 8 Nov 2026
Only dated, sourced items. Acquisitions and rebrands appear here when the MSP or a public register states them.
8Pricing (as published)
no prices published on the pages we read
Only prices the MSP publishes for its own managed service (per user or per device). See published MSP pricing.
9Nearby and similar MSPs in Pennsylvania
IT Edge, Inc.West Chester · 11–50 staff
Stratix SystemsBethlehem · 51–200 staff
KPInterfacePhiladelphia
IntermixITHarrisburg · 11–50 staff
Bluetek IT SolutionsMechanicsburg · 1–10 staff
Tech61York
Same town first, then similar size, stack and services. More: all MSPs in Pennsylvania · other MSPs offering help desk / it support.
10Revision history and sources
Researched 8 Nov 2026 (full pass), last checked 8 Nov 2026. 17 public pages read.
Logo: from higherinfogroup.com, the MSP’s own site, seen 8 Nov 2026; trimmed and resized only. Remove or replace it.
Pages we read
- higherinfogroup.com/
- higherinfogroup.com/careers/
- higherinfogroup.com/who-we-are/
- higherinfogroup.com/solutions/
- higherinfogroup.com/category/office-solutions/
- higherinfogroup.com/solutions/office-solutions/
- higherinfogroup.com/contact-us/
- higherinfogroup.com/education/
- higherinfogroup.com/financial/
- higherinfogroup.com/law-firms/
- higherinfogroup.com/industries/
- higherinfogroup.com/category/technology-solutions/
- higherinfogroup.com/solutions/technology-solutions/
- higherinfogroup.com/support/
- higherinfogroup.com/phones-cabling-security-in-a-hybrid-workplace/
- higherinfogroup.com/solutions/technology-solutions/security-cameras/
- higherinfogroup.com/design-portfolio/
Anything not found stays empty. We never guess. Spot an error? Correct it.