MSP-US-MD-INNOVATIVE-INCORPO
Innovative Incorporated
Managed service provider · Hagerstown, Maryland
50 staffFounded 200124/7
Website innovativeinc.netLinkedIn
Last checked 7 Nov 2026 · 32 sourced facts
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“Empowering businesses with IT support since 2001. As a Managed Service Provider, we offer IT support, cybersecurity, and managed backups to keep your business thriving.”reported by the company · innovativeinc.net · 7 Nov 2026
- Staff / size
- 50
- Founded
- 200125 yrs
- Offices
- 2
- Services
- 11of 13
- Industries
- 3
- Stack tools
- 1
- Certifications
- 0
- Support
- 24/7
1Stack: the tools we found
- PSA / ticketingnot found
- RMMnot found
- Remote accessBeyondTrust Remote SupportDNS
- Documentationnot found
- Securitynot found
- Backupnot found
- MailMicrosoft 365DNS
Marks: DNS detected in public DNS, Site named or badged on their site, Job ad named in their job ad. “Not found” means not seen on public pages, not “not used”. See how we check.
Every tool with its source
| Tool | How we know |
|---|---|
| BeyondTrust Remote Support | detected (public DNS) · support.innovativeinc.net · 7 Nov 2026 |
| Microsoft 365 (own mail) | detected (public DNS) · innovativeinc.net · 7 Nov 2026 |
2Services coverage
- Help desk / IT support (offered)
- Co-managed IT (offered)
- NOC / monitoring (offered)
- SOC / MDR (offered)
- Cybersecurity (offered)
- Cloud / Microsoft 365 / Azure (not found)
- Backup / disaster recovery (offered)
- Compliance (offered)
- VoIP / UCaaS (not found)
- Networking (offered)
- IT procurement (offered)
- vCIO / consulting (offered)
- AI services (offered)
From innovativeinc.net/service-area, innovativeinc.net/pricing, innovativeinc.net/our-team, innovativeinc.net/innovate-core. Empty squares: not found on their pages.
Compliance frameworks named: HIPAACMMCPCI DSS
3Industries served
HealthcarepageManufacturingpageNonprofit / charitypage
| Client size targeted | not published |
|---|
From the MSP’s industry pages and case studies. Sources: /healthcare-hippaa, /manufacturing, /nonprofit.
4Support model
24 hours, 7 days (as published)
| Support hours | 24/7reported by the company · innovativeinc.net · 7 Nov 2026 |
|---|---|
| Published hours | not published |
| 24/7 monitoring | yesreported by the company · innovativeinc.net · 7 Nov 2026 |
| After-hours / emergency line | yesreported by the company · innovativeinc.net · 7 Nov 2026 |
| Help desk location | US-basedreported by the company · innovativeinc.net · 7 Nov 2026 |
| Response time / SLA | not published |
5Location and company
Outline: US Census Bureau cartographic boundaries. HQ position from its public map listing, to about 1 km.
| Headquarters | 13332 Pennsylvania Ave, Hagerstown, MD 21742Google Maps listing · google.com · 7 Nov 2026 |
|---|---|
| Other offices | Washington, DCreported by the company · innovativeinc.net · 7 Nov 2026 |
| Service area (as published) | We serve clients from western Maryland to West Virginia, to the DC Metro area and beyond, whether they’re in-office, remote or somewhere in between.reported by the company · innovativeinc.net · 7 Nov 2026 |
| Trading name | Innovative IncorporatedGoogle Maps listing · google.com · 7 Nov 2026 |
| Legal name | Innovative Inc.their site’s structured data · innovativeinc.net · 7 Nov 2026 |
| Phone (switchboard) | +1 301-739-7414Google Maps listing · google.com · 7 Nov 2026 |
| Business mailbox | not published |
| Ownership | not published |
| Google rating | 4.4 / 5 from 9 reviewsGoogle Maps listing · google.com · 7 Nov 2026 |
6Size, certifications and peers
| Staff (their site) | 50reported by the company · innovativeinc.net · 7 Nov 2026 |
|---|---|
| Size band | 11–50 staffreported by the company · innovativeinc.net · 7 Nov 2026 |
| LinkedIn company size | 11-50 employeesreported by the company · linkedin.com · 7 Nov 2026 |
| Clients (as published) | not published |
| Microsoft partner | not published |
| Vendor partner tiers | not published |
| Own certifications | not published |
- Larger than 38% of the 40 MSPs in Maryland with a known size.
- 1 stack tool found vs a median of 1 across 5,074 fully researched US MSPs.
- 11 of 13 services vs a median of 9.
From the public profiles on MSP Scope (sample sizes shown). Facts not found count as not found, so small or quiet websites score lower.
7Timeline
- 2001Foundedreported by the company · innovativeinc.net · 7 Nov 2026
Only dated, sourced items. Acquisitions and rebrands appear here when the MSP or a public register states them.
8Pricing (as published)
no prices published on the pages we read
Only prices the MSP publishes for its own managed service (per user or per device). See published MSP pricing.
9Nearby and similar MSPs in Maryland
ForeverOn Technology Solutions, LLCHagerstown · 1–10 staff- Streamline IT Solutions LLCHagerstown · 1–10 staff
CyberficientHagerstown
GURURockville · 11–50 staff
OmegaCor TechnologiesMillersville · 11–50 staff
Bmore TechnologyNottingham · 11–50 staff
Same town first, then similar size, stack and services. More: all MSPs in Maryland · other MSPs offering help desk / it support.
10Revision history and sources
Researched 7 Nov 2026 (full pass), last checked 7 Nov 2026. 16 public pages read.
Pages we read
- www.innovativeinc.net/
- www.innovativeinc.net/the-innovative-way
- www.innovativeinc.net/our-team
- www.innovativeinc.net/pricing
- www.innovativeinc.net/service-area
- www.innovativeinc.net/innovate-core
- www.innovativeinc.net/contact
- www.innovativeinc.net/nonprofit
- www.innovativeinc.net/healthcare-hippaa
- www.innovativeinc.net/manufacturing
- www.innovativeinc.net/innovate-smart
- www.innovativeinc.net/careers
- www.innovativeinc.net/service-level-agreement
- www.innovativeinc.net/innovate-trust
- www.innovativeinc.net/innovate-strong
- innovativeinc.bamboohr.com/careers
Anything not found stays empty. We never guess. Spot an error? Correct it.