MSP-GB-SOU-IT-BACKBONE-LIMITE · DatasheetRev. 8 Nov 2026
IT Backbone Limited logo

MSP-GB-SOU-IT-BACKBONE-LIMITE

IT Backbone Limited

Managed service provider · West Malling, South East England

11–50 staffFounded 200824/7

Website itbackbone.co.ukLinkedIn

Last checked 7 Nov 2026 · 34 sourced facts

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“Managed IT Services and IT Support in Kent. Helping businesses in Kent and across the UK with cyber security and managed IT support.”reported by the company · itbackbone.co.uk · 7 Nov 2026

Staff / size
11–50
Founded
200818 yrs
Offices
1
Services
10of 13
Industries
2
Stack tools
6
Certifications
0
Support
24/7

1Stack: the tools we found

Marks: DNS detected in public DNS, Site named or badged on their site, Job ad named in their job ad. “Not found” means not seen on public pages, not “not used”. See how we check.

Every tool with its source
ToolHow we know
HaloPSAdetected (public DNS) · portal.itbackbone.co.uk · 7 Nov 2026
SuperOpspartner badge on their site · itbackbone.co.uk · 7 Nov 2026
Mimecastpartner badge on their site · itbackbone.co.uk · 7 Nov 2026
WatchGuardpartner badge on their site · itbackbone.co.uk · 7 Nov 2026
Veeampartner badge on their site · itbackbone.co.uk · 7 Nov 2026
Datto (product not named)partner badge on their site · itbackbone.co.uk · 7 Nov 2026
Microsoft 365 (own mail)detected (public DNS) · itbackbone.co.uk · 7 Nov 2026

2Services coverage

From itbackbone.co.uk/services/, itbackbone.co.uk/services/it-support/, itbackbone.co.uk/it-support-kent/. Empty squares: not found on their pages.

Compliance frameworks named: Cyber EssentialsCyber Essentials PlusISO 27001GDPR

3Industries served

ConstructionpageProfessional servicespage

Client size targetednot published

From the MSP’s industry pages and case studies. Sources: /sectors/building-construction/, /sectors/professional-services/.

4Support model

0006121824MonTueWedThuFriSatSun

24 hours, 7 days (as published)

Support hours24/7reported by the company · itbackbone.co.uk · 7 Nov 2026
Published hoursnot published
24/7 monitoringyesreported by the company · itbackbone.co.uk · 7 Nov 2026
After-hours / emergency linenot published
Help desk locationnot published
Response time (as published)response within 15 minutesreported by the company · itbackbone.co.uk · 7 Nov 2026

5Location and company

HQ · South East England

Outline: ONS ITL1 regions, contains OS data © Crown copyright and database right. HQ position from its public map listing, to about 1 km.

Headquarters80 Churchill Square, Kings Hill, West Malling ME19 4YU, United KingdomGoogle Maps listing · google.com · 7 Nov 2026
Other officesnot published
Service area (as published)not published
Trading nameIT Backbone LimitedGoogle Maps listing · google.com · 7 Nov 2026
Legal nameIT BACKBONE LIMITEDpublic register · find-and-update.company-information.service.gov.uk · 7 Nov 2026
Companies House06746807 · Active · SIC 62020 Information technology consultancy activities · incorporated 11 November 2008public register · find-and-update.company-information.service.gov.uk · 7 Nov 2026
Phone (switchboard)+44 20 7199 2222Google Maps listing · google.com · 7 Nov 2026
Business mailboxhello@itbackbone.co.ukreported by the company · itbackbone.co.uk · 7 Nov 2026
OwnershipCorporate parent (Companies House) Chaplin Holdings Limited (15340752)public register · find-and-update.company-information.service.gov.uk · 8 Nov 2026
Google rating5 / 5 from 7 reviewsGoogle Maps listing · google.com · 7 Nov 2026

6Size, certifications and peers

Staff (their site)not published
Size band11–50 staffreported by the company · uk.linkedin.com · 7 Nov 2026
LinkedIn company size11-50 employeesreported by the company · uk.linkedin.com · 7 Nov 2026
Clients (as published)not published
Microsoft partnernot published
Vendor partner tiersnot published
Own certificationsnot published
Compared with peers
  • Larger than 31% of the 191 MSPs in South East England with a known size.
  • 6 stack tools found vs a median of 2 across 1,579 fully researched UK MSPs.
  • 10 of 13 services vs a median of 9.

From the public profiles on MSP Scope (sample sizes shown). Facts not found count as not found, so small or quiet websites score lower.

7Timeline

  1. 2008Foundedreported by the company · itbackbone.co.uk · 7 Nov 2026

Only dated, sourced items. Acquisitions and rebrands appear here when the MSP or a public register states them.

8Pricing (as published)

no prices published on the pages we read

Only prices the MSP publishes for its own managed service (per user or per device). See published MSP pricing.

9Nearby and similar MSPs in South East England

Same town first, then similar size, stack and services. More: all MSPs in South East England · other MSPs offering help desk / it support.

10Revision history and sources

Researched 7 Nov 2026 (full pass), last checked 7 Nov 2026. 16 public pages read.

Logo: from itbackbone.co.uk, the MSP’s own site, seen 8 Nov 2026; trimmed and resized only. Remove or replace it.

Pages we read

Anything not found stays empty. We never guess. Spot an error? Correct it.