
MSP-US-NJ-IT-BY-DESIGN-HQ
IT By Design (HQ
Managed service provider · Freehold, New Jersey
501+ staffFounded 200324/7
Last checked 7 Nov 2026 · 36 sourced facts
Is this your MSP? Claim or correct it · Remove listing or logo · Badge
“IT By Design build global service delivery teams, 24/7 NOC & SOC ops, and AI automation for MSPs. One integrated model. Built by an MSP, for MSPs.”reported by the company · itbd.net · 7 Nov 2026
- Staff / size
- 501+
- Founded
- 200323 yrs
- Offices
- 1
- Services
- 9of 13
- Industries
- 0
- Stack tools
- 14
- Certifications
- 0
- Support
- 24/7
1Stack: the tools we found
- PSA / ticketingHaloPSADNSSyncroSite
- RMMConnectWise AutomateSiteNinjaOneSiteN-able (N-central / N-sight)Site
- Remote accessnot found
- Documentationnot found
- SecuritySentinelOneSiteCrowdStrikeSiteBlackpoint CyberSiteBitdefenderSiteWebrootSiteArctic WolfSiteBarracudaSiteRocketCyberSite
- Backupnot found
- Mailnot found
- NetworkingFortinetSite
Marks: DNS detected in public DNS, Site named or badged on their site, Job ad named in their job ad. “Not found” means not seen on public pages, not “not used”. See how we check.
Every tool with its source
| Tool | How we know |
|---|---|
| HaloPSA | detected (public DNS) · portal.itbd.net · 7 Nov 2026 |
| Syncro | partner badge on their site · itbd.net · 7 Nov 2026 |
| ConnectWise Automate | partner badge on their site · itbd.net · 7 Nov 2026 |
| NinjaOne | partner badge on their site · itbd.net · 7 Nov 2026 |
| N-able (N-central / N-sight) | partner badge on their site · itbd.net · 7 Nov 2026 |
| SentinelOne | partner badge on their site · itbd.net · 7 Nov 2026 |
| CrowdStrike | partner badge on their site · itbd.net · 7 Nov 2026 |
| Blackpoint Cyber | partner badge on their site · itbd.net · 7 Nov 2026 |
| Bitdefender | partner badge on their site · itbd.net · 7 Nov 2026 |
| Webroot | partner badge on their site · itbd.net · 7 Nov 2026 |
| Arctic Wolf | partner badge on their site · itbd.net · 7 Nov 2026 |
| Barracuda | partner badge on their site · itbd.net · 7 Nov 2026 |
| RocketCyber | partner badge on their site · itbd.net · 7 Nov 2026 |
| Fortinet | partner badge on their site · itbd.net · 7 Nov 2026 |
2Services coverage
- Help desk / IT support (offered)
- Co-managed IT (offered)
- NOC / monitoring (offered)
- SOC / MDR (offered)
- Cybersecurity (offered)
- Cloud / Microsoft 365 / Azure (not found)
- Backup / disaster recovery (offered)
- Compliance (offered)
- VoIP / UCaaS (not found)
- Networking (offered)
- IT procurement (not found)
- vCIO / consulting (not found)
- AI services (offered)
From itbd.net/legal/msa/, itbd.net/services/soc/. Empty squares: not found on their pages.
Compliance frameworks named: HIPAASOC 2GDPR
3Industries served
no industry pages found
| Client size targeted | “SMB”reported by the company · itbd.net · 7 Nov 2026 |
|---|
4Support model
24 hours, 7 days (as published)
| Support hours | 24/7reported by the company · itbd.net · 7 Nov 2026 |
|---|---|
| Published hours | not published |
| 24/7 monitoring | yesreported by the company · itbd.net · 7 Nov 2026 |
| After-hours / emergency line | yesreported by the company · itbd.net · 7 Nov 2026 |
| Help desk location | not published |
| Outsourcing (as published) | Offers a white-label help deskreported by the company · itbd.net · 8 Nov 2026 |
| Response time / SLA | not published |
5Location and company
Outline: US Census Bureau cartographic boundaries. HQ position from its public map listing, to about 1 km.
| Headquarters | 3441 US-9, Freehold, NJ 07728Google Maps listing · google.com · 7 Nov 2026 |
|---|---|
| Other offices | not published |
| Service area (as published) | not published |
| Trading name | IT By Design (HQGoogle Maps listing · google.com · 7 Nov 2026 |
| Legal name | not published |
| Phone (switchboard) | +1 212-888-1919Google Maps listing · google.com · 7 Nov 2026 |
| Business mailbox | not published |
| Ownership | not published |
| Google rating | 4.2 / 5 from 5 reviewsGoogle Maps listing · google.com · 7 Nov 2026 |
6Size, certifications and peers
| Staff (their site) | not published |
|---|---|
| Size band | 501+ staffreported by the company · linkedin.com · 7 Nov 2026 |
| LinkedIn company size | 501-1,000 employeesreported by the company · linkedin.com · 7 Nov 2026 |
| Clients (as published) | not published |
| Microsoft partner | not published |
| Vendor partner tiers | not published |
| Own certifications | not published |
- Larger than 93% of the 169 MSPs in New Jersey with a known size.
- 14 stack tools found vs a median of 1 across 8,920 fully researched US MSPs.
- 9 of 13 services vs a median of 8.
From the public profiles on MSP Scope (sample sizes shown). Facts not found count as not found, so small or quiet websites score lower.
7Timeline
- 2003Foundedtheir site’s structured data · itbd.net · 7 Nov 2026
Only dated, sourced items. Acquisitions and rebrands appear here when the MSP or a public register states them.
8Pricing (as published)
no prices published on the pages we read
Only prices the MSP publishes for its own managed service (per user or per device). See published MSP pricing.
9Nearby and similar MSPs in New Jersey
TechProcSaddle Brook · 11–50 staff- Integrated Computer ServicesGlen Rock · 11–50 staff
Aegis IT SolutionsFair Lawn · 11–50 staff
IT VortexParamus
Business Machine TechnologiesRiverdale · 51–200 staff
neKeyPennsauken · 11–50 staff
Same town first, then similar size, stack and services. More: all MSPs in New Jersey · other MSPs offering help desk / it support.
10Revision history and sources
Researched 7 Nov 2026 (full pass), last checked 7 Nov 2026. 14 public pages read.
Logo: from itbd.net, the MSP’s own site, seen 8 Nov 2026; trimmed and resized only. Remove or replace it.
Pages we read
- itbd.net/
- itbd.net/about-us/
- itbd.net/services/ai-by-design/
- itbd.net/legal/msa/
- itbd.net/services/soc/
- itbd.net/services/rmm/
- itbd.net/contact-us/
- itbd.net/legal/sms-terms/
- itbd.net/legal/privacy-policy/
- itbd.net/legal/sponsor-agreement/
- itbd.net/partnerretreat/
- itbd.net/careers/
- itbd.net/services/improved-it-helpdesk-support/
- itbd.net/news/
Anything not found stays empty. We never guess. Spot an error? Correct it.