MSP-GB-EAS-IT-HELPDESK-BURTON
IT Helpdesk Burton Ltd
Managed service provider · Burton-on-Trent, East Midlands
1–10 staffFounded 2013
Last checked 7 Nov 2026 · 34 sourced facts
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“Managed IT support, cyber security and Microsoft 365 for businesses with 5-50 users. Qualified engineers, not a call centre. Book a free IT health check.”reported by the company · it-h.co.uk · 7 Nov 2026
- Staff / size
- 1–10
- Founded
- 201313 yrs
- Offices
- 1
- Services
- 9of 13
- Industries
- 7
- Stack tools
- 3
- Certifications
- 2
- Support
- Business hours
1Stack: the tools we found
- PSA / ticketingnot found
- RMMAteraDNS
- Remote accessnot found
- Documentationnot found
- SecuritySophosSite
- BackupVeeamSite
- MailMicrosoft 365DNS
Marks: DNS detected in public DNS, Site named or badged on their site, Job ad named in their job ad. “Not found” means not seen on public pages, not “not used”. See how we check.
Every tool with its source
| Tool | How we know |
|---|---|
| Atera | detected (public DNS) · support.it-h.co.uk · 7 Nov 2026 |
| Sophos | partner badge on their site · it-h.co.uk · 7 Nov 2026 |
| Veeam | partner badge on their site · it-h.co.uk · 7 Nov 2026 |
| Microsoft 365 (own mail) | detected (public DNS) · it-h.co.uk · 7 Nov 2026 |
2Services coverage
- Help desk / IT support (offered)
- Co-managed IT (offered)
- NOC / monitoring (not found)
- SOC / MDR (not found)
- Cybersecurity (offered)
- Cloud / Microsoft 365 / Azure (offered)
- Backup / disaster recovery (offered)
- Compliance (offered)
- VoIP / UCaaS (offered)
- Networking (offered)
- IT procurement (not found)
- vCIO / consulting (offered)
- AI services (not found)
From it-h.co.uk/it-services/, it-h.co.uk/service/cyber-essentials/. Empty squares: not found on their pages.
Compliance frameworks named: Cyber EssentialsCyber Essentials Plus
3Industries served
HealthcarepageManufacturingpageNonprofit / charitypageEducationpageRetailpageHospitalitypageProfessional servicespage
| Client size targeted | “5-50 users”reported by the company · it-h.co.uk · 7 Nov 2026 |
|---|
From the MSP’s industry pages and case studies. Sources: /service/care-homes-healthcare/, /industries/, /service/charities-non-profits-it-support/.
4Support model
Published hours: Monday–Friday 8am–6pm (local time)
| Support hours | Business hoursreported by the company · it-h.co.uk · 7 Nov 2026 |
|---|---|
| Published hours | Monday–Friday 8am–6pmreported by the company · it-h.co.uk · 7 Nov 2026 |
| 24/7 monitoring | not published |
| After-hours / emergency line | not published |
| Help desk location | not published |
| Response time / SLA | not published |
5Location and company
Outline: ONS ITL1 regions, contains OS data © Crown copyright and database right. HQ position from its public map listing, to about 1 km.
| Headquarters | Unit 10, Eastgate Business Park, Burton-on-Trent DE13 0AT, United KingdomGoogle Maps listing · google.com · 7 Nov 2026 |
|---|---|
| Other offices | not published |
| Service area (as published) | not published |
| Trading name | IT Helpdesk Burton LtdGoogle Maps listing · google.com · 7 Nov 2026 |
| Legal name | IT HELPDESK BURTON LTDpublic register · find-and-update.company-information.service.gov.uk · 7 Nov 2026 |
| Companies House | 08768933 · Active · SIC 62020 Information technology consultancy activities · incorporated 11 November 2013public register · find-and-update.company-information.service.gov.uk · 7 Nov 2026 |
| Phone (switchboard) | +44 1283 337225Google Maps listing · google.com · 7 Nov 2026 |
| Business mailbox | not published |
| Ownership | not published |
| Google rating | 5 / 5 from 60 reviewsGoogle Maps listing · google.com · 7 Nov 2026 |
6Size, certifications and peers
| Staff (their site) | not published |
|---|---|
| Size band | 1–10 staffreported by the company · uk.linkedin.com · 7 Nov 2026 |
| LinkedIn company size | 2-10 employeesreported by the company · uk.linkedin.com · 7 Nov 2026 |
| Clients (as published) | not published |
| Microsoft partner | Microsoft Partnerpartner badge on their site · it-h.co.uk · 7 Nov 2026 |
| Vendor partner tiers | not published |
| Own certifications | Cyber Essentialsreported by the company · it-h.co.uk · 7 Nov 2026 |
- In the smallest size band, like many of the 110 MSPs in East Midlands with a known size.
- 3 stack tools found vs a median of 1 across 3,277 fully researched UK MSPs.
- 9 of 13 services vs a median of 8.
From the public profiles on MSP Scope (sample sizes shown). Facts not found count as not found, so small or quiet websites score lower.
7Timeline
- 2013Foundedreported by the company · uk.linkedin.com · 7 Nov 2026
Only dated, sourced items. Acquisitions and rebrands appear here when the MSP or a public register states them.
8Pricing (as published)
no prices published on the pages we read
Only prices the MSP publishes for its own managed service (per user or per device). See published MSP pricing.
9Nearby and similar MSPs in East Midlands
M-Piric IT Consultancy & Support LtdBurton-on-Trent · 1–10 staff
Liberate IT ServicesIlkeston · 1–10 staff
Support StackMelton Mowbray · 1–10 staff
Spectrum TelecomsBurton-on-Trent · 11–50 staff
Connect Network Services LtdMansfield · 1–10 staff
XR8 Technology ServicesNorthampton · 1–10 staff
Same town first, then similar size, stack and services. More: all MSPs in East Midlands · other MSPs offering help desk / it support.
10Revision history and sources
Researched 7 Nov 2026 (full pass), last checked 7 Nov 2026. 14 public pages read.
Logo: from it-h.co.uk, the MSP’s own site, seen 8 Nov 2026; trimmed and resized only. Remove or replace it.
Pages we read
- it-h.co.uk/
- it-h.co.uk/about-us/
- it-h.co.uk/it-services/
- it-h.co.uk/service/managed-it/
- it-h.co.uk/service/hosted-voip/
- it-h.co.uk/contact/
- it-h.co.uk/blog/
- it-h.co.uk/industries/
- it-h.co.uk/service/care-homes-healthcare/
- it-h.co.uk/service/charities-non-profits-it-support/
- it-h.co.uk/managed-it-support-derby/
- it-h.co.uk/service/cyber-security/
- it-h.co.uk/service/cyber-essentials/
- it-h.co.uk/case-studies/
Anything not found stays empty. We never guess. Spot an error? Correct it.