MSP-US-IL-IT-SUPPORT-LLC
IT Support LLC
Managed service provider · Homewood, Illinois
Founded 201224/7
Last checked 8 Nov 2026 · 29 sourced facts
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“IT Support LLC provides Managed IT services, business computer services, cybersecurity, Microsoft 365 support, VoIP phone systems, and network support.”reported by the company · itsupportllc.com · 8 Nov 2026
- Staff / size
- –
- Founded
- 201214 yrs
- Offices
- 3
- Services
- 9of 13
- Industries
- 0
- Stack tools
- 5
- Certifications
- 1
- Support
- 24/7
1Stack: the tools we found
- PSA / ticketingnot found
- RMMnot found
- Remote accessnot found
- Documentationnot found
- SecuritySentinelOneSite
- BackupAxcientSite
- Mailnot found
- NetworkingSonicWallSiteCisco MerakiSiteUbiquiti UniFiSite
Marks: DNS detected in public DNS, Site named or badged on their site, Job ad named in their job ad. “Not found” means not seen on public pages, not “not used”. See how we check.
Every tool with its source
| Tool | How we know |
|---|---|
| SentinelOne | partner badge on their site · itsupportllc.com · 8 Nov 2026 |
| SonicWall | partner badge on their site · itsupportllc.com · 8 Nov 2026 |
| Cisco Meraki | partner badge on their site · itsupportllc.com · 8 Nov 2026 |
| Ubiquiti UniFi | partner badge on their site · itsupportllc.com · 8 Nov 2026 |
| Axcient | partner badge on their site · itsupportllc.com · 8 Nov 2026 |
2Services coverage
- Help desk / IT support (offered)
- Co-managed IT (not found)
- NOC / monitoring (offered)
- SOC / MDR (not found)
- Cybersecurity (offered)
- Cloud / Microsoft 365 / Azure (offered)
- Backup / disaster recovery (offered)
- Compliance (offered)
- VoIP / UCaaS (offered)
- Networking (offered)
- IT procurement (not found)
- vCIO / consulting (offered)
- AI services (not found)
From itsupportllc.com/voip/, itsupportllc.com/services/, itsupportllc.com/security-essentials-bundle/. Empty squares: not found on their pages.
Compliance frameworks named: SOC 2Cyber Essentials
3Industries served
no industry pages found
| Client size targeted | “small to medium-sized businesses”reported by the company · itsupportllc.com · 8 Nov 2026 |
|---|
4Support model
Published hours: Monday–Friday 8am–6pm (local time)
| Support hours | 24/7reported by the company · itsupportllc.com · 8 Nov 2026 |
|---|---|
| Published hours | Monday–Friday 8am–6pmreported by the company · itsupportllc.com · 8 Nov 2026 |
| 24/7 monitoring | yesreported by the company · itsupportllc.com · 8 Nov 2026 |
| After-hours / emergency line | not published |
| Help desk location | not published |
| Response time (as published) | 30-minute responsereported by the company · itsupportllc.com · 8 Nov 2026 |
| Response time (as published) | respond within 30 minutesreported by the company · itsupportllc.com · 8 Nov 2026 |
5Location and company
Outline: US Census Bureau cartographic boundaries. HQ position from its public map listing, to about 1 km.
| Headquarters | 17475 Jovanna Dr Suite 169A, Homewood, IL 60430Google Maps listing · google.com · 8 Nov 2026 |
|---|---|
| Other offices | Chicago, IL · Seattle, WAreported by the company · itsupportllc.com · 8 Nov 2026 |
| Service area (as published) | not published |
| Trading name | IT Support LLCGoogle Maps listing · google.com · 8 Nov 2026 |
| Legal name | IT Support LLCreported by the company · itsupportllc.com · 8 Nov 2026 |
| Phone (switchboard) | +1 708-580-7890Google Maps listing · google.com · 8 Nov 2026 |
| Business mailbox | hello@itsupportllc.comreported by the company · itsupportllc.com · 8 Nov 2026 |
| Ownership | not published |
| Google rating | 4.7 / 5 from 3 reviewsGoogle Maps listing · google.com · 7 Nov 2026 |
6Size, certifications and peers
| Staff (their site) | not published |
|---|---|
| Size band | not published |
| LinkedIn company size | not published |
| Clients (as published) | not published |
| Microsoft partner | Microsoft Partnerpartner badge on their site · itsupportllc.com · 8 Nov 2026 |
| Vendor partner tiers | not published |
| Own certifications | not published |
- size not published
- 5 stack tools found vs a median of 1 across 8,920 fully researched US MSPs.
- 9 of 13 services vs a median of 8.
From the public profiles on MSP Scope (sample sizes shown). Facts not found count as not found, so small or quiet websites score lower.
7Timeline
- 2012Foundedreported by the company · itsupportllc.com · 8 Nov 2026
Only dated, sourced items. Acquisitions and rebrands appear here when the MSP or a public register states them.
8Pricing (as published)
no prices published on the pages we read
Only prices the MSP publishes for its own managed service (per user or per device). See published MSP pricing.
9Nearby and similar MSPs in Illinois
Mayer NetworksCarbondale · 1–10 staff
CTEKSSchaumburg
Leapfrog Technology GroupChicago- Framework ITChicago · 11–50 staff
Dynamic Solutions GroupChicago
Outsource Solutions GroupNaperville · 11–50 staff
Same town first, then similar size, stack and services. More: all MSPs in Illinois · other MSPs offering help desk / it support.
10Revision history and sources
Researched 8 Nov 2026 (full pass), last checked 8 Nov 2026. 7 public pages read.
Logo: from itsupportllc.com, the MSP’s own site, seen 8 Nov 2026; trimmed and resized only. Remove or replace it.
Pages we read
Anything not found stays empty. We never guess. Spot an error? Correct it.