MSP-US-NC-ITFIRM-COM
ITFIRM.COM
Managed service provider · Charlotte, North Carolina
11–50 staffFounded 200224/7
Last checked 7 Nov 2026 · 17 sourced facts
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“IT Firm is an Managed IT Support Services provider to IT companies for their successful ventures, providing robust and scalable solutions for enterprises.”reported by the company · itfirm.com · 7 Nov 2026
- Staff / size
- 11–50
- Founded
- 200224 yrs
- Offices
- 2
- Services
- 8of 13
- Industries
- 0
- Stack tools
- 1
- Certifications
- 0
- Support
- 24/7
1Stack: the tools we found
- PSA / ticketingHaloPSADNS
- RMMnot found
- Remote accessnot found
- Documentationnot found
- Securitynot found
- Backupnot found
- MailMicrosoft 365DNS
Marks: DNS detected in public DNS, Site named or badged on their site, Job ad named in their job ad. “Not found” means not seen on public pages, not “not used”. See how we check.
Every tool with its source
| Tool | How we know |
|---|---|
| HaloPSA | detected (public DNS) · support.itfirm.com · 7 Nov 2026 |
| Microsoft 365 (own mail) | detected (public DNS) · itfirm.com · 7 Nov 2026 |
2Services coverage
- Help desk / IT support (offered)
- Co-managed IT (not found)
- NOC / monitoring (not found)
- SOC / MDR (not found)
- Cybersecurity (offered)
- Cloud / Microsoft 365 / Azure (offered)
- Backup / disaster recovery (offered)
- Compliance (offered)
- VoIP / UCaaS (offered)
- Networking (offered)
- IT procurement (not found)
- vCIO / consulting (offered)
- AI services (not found)
From itfirm.com/it-services/, itfirm.com/cyber-security-services/, itfirm.com. Empty squares: not found on their pages.
3Industries served
no industry pages found
| Client size targeted | not published |
|---|
4Support model
24 hours, 7 days (as published)
| Support hours | 24/7reported by the company · itfirm.com · 7 Nov 2026 |
|---|---|
| Published hours | not published |
| 24/7 monitoring | yesreported by the company · itfirm.com · 7 Nov 2026 |
| After-hours / emergency line | not published |
| Help desk location | not published |
| Response time / SLA | not published |
5Location and company
Outline: US Census Bureau cartographic boundaries. HQ position from its public map listing, to about 1 km.
| Headquarters | 3540 Toringdon Way Ste 200, Charlotte, NC 28277Google Maps listing · google.com · 7 Nov 2026 |
|---|---|
| Other offices | Calabasas, CAreported by the company · itfirm.com · 7 Nov 2026 |
| Service area (as published) | not published |
| Trading name | ITFIRM.COMGoogle Maps listing · google.com · 7 Nov 2026 |
| Legal name | not published |
| Phone (switchboard) | +1 704-565-9705Google Maps listing · google.com · 7 Nov 2026 |
| Business mailbox | not published |
| Ownership | not published |
| Google rating | 5 / 5 from 13 reviewsGoogle Maps listing · google.com · 7 Nov 2026 |
6Size, certifications and peers
| Staff (their site) | not published |
|---|---|
| Size band | 11–50 staffreported by the company · linkedin.com · 7 Nov 2026 |
| LinkedIn company size | 11-50 employeesreported by the company · linkedin.com · 7 Nov 2026 |
| Clients (as published) | not published |
| Microsoft partner | not published |
| Vendor partner tiers | not published |
| Own certifications | not published |
- Larger than 37% of the 79 MSPs in North Carolina with a known size.
- 1 stack tool found vs a median of 1 across 5,074 fully researched US MSPs.
- 8 of 13 services vs a median of 9.
From the public profiles on MSP Scope (sample sizes shown). Facts not found count as not found, so small or quiet websites score lower.
7Timeline
- 2002Foundedreported by the company · linkedin.com · 7 Nov 2026
Only dated, sourced items. Acquisitions and rebrands appear here when the MSP or a public register states them.
8Pricing (as published)
no prices published on the pages we read
Only prices the MSP publishes for its own managed service (per user or per device). See published MSP pricing.
9Nearby and similar MSPs in Charlotte
Network EssentialsCharlotte · 11–50 staff
PivIT Strategy, LLCCharlotte · 11–50 staff
AOW Managed IT Services & Network Support CharlotteCharlotte · 11–50 staff
ReverusCharlotte · 11–50 staff
Sterling Technology SolutionsCharlotte · 11–50 staff- Advanced Business Technology, Inc.Charlotte · 11–50 staff
Same town first, then similar size, stack and services. More: all MSPs in Charlotte · all MSPs in North Carolina · other MSPs offering help desk / it support.
10Revision history and sources
Researched 7 Nov 2026 (full pass), last checked 7 Nov 2026. 9 public pages read.
Pages we read
Anything not found stays empty. We never guess. Spot an error? Correct it.