MSP-US-HI-ITHAWAII-COM
ITHawaii.com
Managed service provider · Honolulu, Hawaii
11–50 staffFounded 2001
Last checked 8 Nov 2026 · 46 sourced facts
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“IT Hawaii: managed IT, cybersecurity, compliance and AI for Oahu and Kauai businesses. Local since 2001, with 90% of calls answered in 90 seconds or less.”reported by the company · ithawaii.com · 8 Nov 2026
- Staff / size
- 11–50
- Founded
- 200125 yrs
- Offices
- 2
- Services
- 12of 13
- Industries
- 8
- Stack tools
- 6
- Certifications
- 0
- Support
- Business hours
1Stack: the tools we found
- PSA / ticketingnot found
- RMMnot found
- Remote accessScreenConnectSite
- Documentationnot found
- SecuritySentinelOneSite
- BackupAcronisSite
- MailMicrosoft 365DNS
- NetworkingUbiquiti UniFiSite
- Voice3CXSite
- DistributorPax8Site
Marks: DNS detected in public DNS, Site named or badged on their site, Job ad named in their job ad. “Not found” means not seen on public pages, not “not used”. See how we check.
Every tool with its source
| Tool | How we know |
|---|---|
| ScreenConnect | detected (link on their site) · ithawaii.com · 8 Nov 2026 |
| SentinelOne | partner badge on their site · ithawaii.com · 8 Nov 2026 |
| Ubiquiti UniFi | partner badge on their site · ithawaii.com · 8 Nov 2026 |
| Acronis | partner badge on their site · ithawaii.com · 8 Nov 2026 |
| Pax8 | partner badge on their site · ithawaii.com · 8 Nov 2026 |
| 3CX | partner badge on their site · ithawaii.com · 8 Nov 2026 |
| Microsoft 365 (own mail) | detected (public DNS) · ithawaii.com · 8 Nov 2026 |
2Services coverage
- Help desk / IT support (offered)
- Co-managed IT (not found)
- NOC / monitoring (offered)
- SOC / MDR (offered)
- Cybersecurity (offered)
- Cloud / Microsoft 365 / Azure (offered)
- Backup / disaster recovery (offered)
- Compliance (offered)
- VoIP / UCaaS (offered)
- Networking (offered)
- IT procurement (offered)
- vCIO / consulting (offered)
- AI services (offered)
From ithawaii.com/terms-of-service, ithawaii.com. Empty squares: not found on their pages.
Compliance frameworks named: HIPAACMMCNISTPCI DSSSECFTC Safeguards
3Industries served
HealthcarepageDentalpageLegalpageAccountingpageFinancial servicespageInsurancepageConstructionpageHospitalitypage
| Client size targeted | not published |
|---|
From the MSP’s industry pages and case studies. Sources: /industries/it-support-for-medical-honolulu, /industries/legal-it-services-honolulu, /industries/it-services-for-cpa-honolulu, /industries/it-support-for-financial-services-honolulu, /industries/it-support-for-construction-honolulu, /industries/it-support-for-hospitality-honolulu.
4Support model
Published hours: Monday–Friday 8 a.m.–4 p.m. (local time)
| Support hours | Business hoursreported by the company · ithawaii.com · 8 Nov 2026 |
|---|---|
| Published hours | Monday–Friday 8 a.m.–4 p.m.reported by the company · ithawaii.com · 8 Nov 2026 |
| 24/7 monitoring | yesreported by the company · ithawaii.com · 8 Nov 2026 |
| After-hours / emergency line | yesreported by the company · ithawaii.com · 8 Nov 2026 |
| Help desk location | not published |
| Response time (as published) | answered in 90 secondsreported by the company · ithawaii.com · 8 Nov 2026 |
| Response time (as published) | answer 90% of calls in 90 secondsreported by the company · ithawaii.com · 8 Nov 2026 |
5Location and company
Outline: US Census Bureau cartographic boundaries. HQ position from its public map listing, to about 1 km.
| Headquarters | 1003 Bishop St Ste 2160, Honolulu, HI 96813Google Maps listing · google.com · 8 Nov 2026 |
|---|---|
| Other offices | Lihue, HIreported by the company · ithawaii.com · 8 Nov 2026 |
| Service area (as published) | not published |
| Trading name | ITHawaii.comGoogle Maps listing · google.com · 8 Nov 2026 |
| Legal name | IT Kauai, Inc.their site’s structured data · ithawaii.com · 8 Nov 2026 |
| Phone (switchboard) | +1 808-468-4244Google Maps listing · google.com · 8 Nov 2026 |
| Business mailbox | info@ithawaii.comreported by the company · ithawaii.com · 8 Nov 2026 |
| Ownership | not published |
| Google rating | 5 / 5 from 29 reviewsGoogle Maps listing · google.com · 7 Nov 2026 |
6Size, certifications and peers
| Staff (their site) | not published |
|---|---|
| Size band | 11–50 staffreported by the company · linkedin.com · 8 Nov 2026 |
| LinkedIn company size | 11-50 employeesreported by the company · linkedin.com · 8 Nov 2026 |
| Clients (as published) | not published |
| Microsoft partner | not published |
| Vendor partner tiers | not published |
| Own certifications | not published |
- Larger than 28% of the 1,932 MSPs in the US with a known size.
- 6 stack tools found vs a median of 2 across 3,165 fully researched US MSPs.
- 12 of 13 services vs a median of 9.
From the public profiles on MSP Scope (sample sizes shown). Facts not found count as not found, so small or quiet websites score lower.
7Timeline
- 2001Foundedtheir site’s structured data · ithawaii.com · 8 Nov 2026
Only dated, sourced items. Acquisitions and rebrands appear here when the MSP or a public register states them.
8Pricing (as published)
no prices published on the pages we read
Only prices the MSP publishes for its own managed service (per user or per device). See published MSP pricing.
9Nearby and similar MSPs in Honolulu
Tech Partners HawaiiHonolulu · 11–50 staff
Hawaii Tech SupportHonolulu · 11–50 staff
Cetra Technology Inc.Honolulu · 11–50 staff
Kapu SolutionsHonolulu
GohokuHonolulu
Intech PacificHonolulu
Same town first, then similar size, stack and services. More: all MSPs in Honolulu · all MSPs in Hawaii · other MSPs offering help desk / it support.
10Revision history and sources
Researched 8 Nov 2026 (full pass), last checked 8 Nov 2026. 15 public pages read.
Logo: from ithawaii.com, the MSP’s own site, seen 8 Nov 2026; trimmed and resized only. Remove or replace it.
Pages we read
- ithawaii.com/
- ithawaii.com/about-us
- ithawaii.com/terms-of-service
- ithawaii.com/it-support-hawaii
- ithawaii.com/managed-it-services
- ithawaii.com/contact-us
- ithawaii.com/industries
- ithawaii.com/industries/legal-it-services-honolulu
- ithawaii.com/industries/it-services-for-cpa-honolulu
- ithawaii.com/industries/it-support-for-medical-honolulu
- ithawaii.com/careers
- ithawaii.com/it-support-and-services-kauai
- ithawaii.com/compliance
- ithawaii.com/it-security
- ithawaii.com/testimonials
Anything not found stays empty. We never guess. Spot an error? Correct it.