MSP-US-CA-ITS-INC
ITS, Inc.
Managed service provider · Scotts Valley, California
Founded 2000
Last checked 8 Nov 2026 · 13 sourced facts
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“Information technology solutions and support services in Santa Cruz, Capitola, Aptos, Watsonville, Los Gatos, Felton, Ben Lomond and Boulder Creek.”reported by the company · itsthesolution.net · 8 Nov 2026
- Staff / size
- –
- Founded
- 200026 yrs
- Offices
- 1
- Services
- 8of 13
- Industries
- 0
- Stack tools
- 1
- Certifications
- 0
- Support
- –
1Stack: the tools we found
- PSA / ticketingnot found
- RMMnot found
- Remote accessScreenConnectDNS
- Documentationnot found
- Securitynot found
- Backupnot found
- Mailnot found
Marks: DNS detected in public DNS, Site named or badged on their site, Job ad named in their job ad. “Not found” means not seen on public pages, not “not used”. See how we check.
Every tool with its source
| Tool | How we know |
|---|---|
| ScreenConnect | detected (public DNS) · help.itsthesolution.net · 8 Nov 2026 |
2Services coverage
- Help desk / IT support (offered)
- Co-managed IT (not found)
- NOC / monitoring (offered)
- SOC / MDR (not found)
- Cybersecurity (offered)
- Cloud / Microsoft 365 / Azure (offered)
- Backup / disaster recovery (offered)
- Compliance (not found)
- VoIP / UCaaS (offered)
- Networking (offered)
- IT procurement (not found)
- vCIO / consulting (offered)
- AI services (not found)
From itsthesolution.net/managed-services/, itsthesolution.net, itsthesolution.net/voip-services/. Empty squares: not found on their pages.
3Industries served
no industry pages found
| Client size targeted | not published |
|---|
4Support model
hours not published
| Support hours | not published |
|---|---|
| Published hours | not published |
| 24/7 monitoring | yesreported by the company · itsthesolution.net · 8 Nov 2026 |
| After-hours / emergency line | not published |
| Help desk location | not published |
| Response time / SLA | not published |
5Location and company
Outline: US Census Bureau cartographic boundaries. HQ position from its public map listing, to about 1 km.
| Headquarters | 230 Mt Hermon Rd #211, Scotts Valley, CA 95066Google Maps listing · google.com · 8 Nov 2026 |
|---|---|
| Other offices | not published |
| Service area (as published) | not published |
| Trading name | ITS, Inc.Google Maps listing · google.com · 8 Nov 2026 |
| Legal name | not published |
| Phone (switchboard) | +1 831-427-1355Google Maps listing · google.com · 8 Nov 2026 |
| Business mailbox | support@itsthesolution.netreported by the company · itsthesolution.net · 8 Nov 2026 |
| Ownership | not published |
| Google rating | 4 / 5 from 4 reviewsGoogle Maps listing · google.com · 7 Nov 2026 |
6Size, certifications and peers
| Staff (their site) | not published |
|---|---|
| Size band | not published |
| LinkedIn company size | not published |
| Clients (as published) | not published |
| Microsoft partner | not published |
| Vendor partner tiers | not published |
| Own certifications | not published |
- size not published
- 1 stack tool found vs a median of 1 across 5,074 fully researched US MSPs.
- 8 of 13 services vs a median of 9.
From the public profiles on MSP Scope (sample sizes shown). Facts not found count as not found, so small or quiet websites score lower.
7Timeline
- 2000Foundedreported by the company · itsthesolution.net · 8 Nov 2026
Only dated, sourced items. Acquisitions and rebrands appear here when the MSP or a public register states them.
8Pricing (as published)
no prices published on the pages we read
Only prices the MSP publishes for its own managed service (per user or per device). See published MSP pricing.
9Nearby and similar MSPs in California
Corporate TechnologiesSan Diego · 201–500 staff
Axus NetworksBurbank
Advanced NetworksLos Angeles
HD TechSeal Beach · 1–10 staff
Crimson ITLos Angeles · 51–200 staff
Genesis Computer Systems, Inc.Anaheim · 11–50 staff
Same town first, then similar size, stack and services. More: all MSPs in California · other MSPs offering help desk / it support.
10Revision history and sources
Researched 8 Nov 2026 (full pass), last checked 8 Nov 2026. 5 public pages read.
Pages we read
Anything not found stays empty. We never guess. Spot an error? Correct it.